8153 + Interview Questions in Other in Other Page 19 InterviewSolution

901.	Solve : One Yellow led light?
Answer» I was helping my friend install a cd/dvd burner into her computer and now we can't get it to run. I have four green notfication lights on the rear and the fourth one is yellow. Does anyone know what this means and how I can fix it? That is if it is fixable. Thanks! Have you read the instruction manual to see what the yellow light means? Also, have you install the drivers properly? [glb]Flame[/glb]I didn't think to check the manuel, I will do that. I can't make sure the drivers are installed though because the computer won't load. It is just stuck at the dell start up screen.Everything is fixable given enough time and MONEY. What is necessary is information. Make of computer, MOTHERBOARD, memory, BIOS type, etc., etc. Need the 'numbers' before we can add them up. Did you change anything in the BIOS or CMOS? Were there any beep codes when you started it back up? By the way, this could have gone into the hardware section okay. Hopefully helpful, jimOkay, I looked the light codes up and it means other failure. The computer is a Dell dimension 4100, w/ pentium III, 733 MHZ, there is 384 non-ecc MB of memory, the system BIOS chip is 4m (512 KB), I'm not sure about the CMOS or the type of Motherboard. It is all what was basic in this computer in 2001. The OS is XP. I didn't change anything except for the the Cd drive and Dvd/Cd burner. I'm at a loss as of what to do. Quote Okay, I looked the light codes up and it means other failure. The computer is a Dell dimension 4100, w/ pentium III, 733 MHZ, there is 384 non-ecc MB of memory, the system BIOS chip is 4m (512 KB), I'm not sure about the CMOS or the type of Motherboard. It is all what was basic in this computer in 2001. The OS is XP. I didn't change anything except for the the Cd drive and Dvd/Cd burner. I'm at a loss as of what to do. What did this computer have before, just a CD-ROM? RAM is a bit on the low side for DVD and the max for the Dell Dimension 4100 is 512 Mb according to Crucial. How big is the power supply and is it up to the job? XP Compatability Test RAM Knowledge Base RAM Reseating & Fitting PDF File Processor Temperatures Power Supply Wattage Calculator Everest Home Edition Computer Diagnostic Program Service Pack Slipstreamer I don't know if this is helpful but number 1.) did you notice to check whether the drive you replaced was the master or slave? 2.) It does sound like the IDE may not completely or properly connected on the back of the new drive or on maybe the motherboard. Also it may be a good idea to change the IDE cables when UPGRADING an older computer.

901.

Solve : One Yellow led light?

Answer»

I was helping my friend install a cd/dvd burner into her computer and now we can't get it to run. I have four green notfication lights on the rear and the fourth one is yellow. Does anyone know what this means and how I can fix it? That is if it is fixable. Thanks! Have you read the instruction manual to see what the yellow light means? Also, have you install the drivers properly?

[glb]Flame[/glb]I didn't think to check the manuel, I will do that. I can't make sure the drivers are installed though because the computer won't load. It is just stuck at the dell start up screen.Everything is fixable given enough time and MONEY.
What is necessary is information. Make of computer, MOTHERBOARD, memory, BIOS type, etc., etc. Need the 'numbers' before we can add them up. Did you change anything in the BIOS or CMOS? Were there any beep codes when you started it back up?
By the way, this could have gone into the hardware section okay.
Hopefully helpful,
jimOkay, I looked the light codes up and it means other failure. The computer is a Dell dimension 4100, w/ pentium III, 733 MHZ, there is 384 non-ecc MB of memory, the system BIOS chip is 4m (512 KB), I'm not sure about the CMOS or the type of Motherboard. It is all what was basic in this computer in 2001. The OS is XP. I didn't change anything except for the the Cd drive and Dvd/Cd burner. I'm at a loss as of what to do. Quote

Okay, I looked the light codes up and it means other failure. The computer is a Dell dimension 4100, w/ pentium III, 733 MHZ, there is 384 non-ecc MB of memory, the system BIOS chip is 4m (512 KB), I'm not sure about the CMOS or the type of Motherboard. It is all what was basic in this computer in 2001. The OS is XP. I didn't change anything except for the the Cd drive and Dvd/Cd burner. I'm at a loss as of what to do.

What did this computer have before, just a CD-ROM?

RAM is a bit on the low side for DVD and the max for the Dell Dimension 4100 is 512 Mb according to Crucial.

How big is the power supply and is it up to the job?

XP Compatability Test
RAM Knowledge Base
RAM Reseating & Fitting PDF File

Processor Temperatures
Power Supply Wattage Calculator
Everest Home Edition Computer Diagnostic Program

Service Pack Slipstreamer

I don't know if this is helpful but number 1.) did you notice to check whether the drive you replaced was the master or slave? 2.) It does sound like the IDE may not completely or properly connected on the back of the new drive or on maybe the motherboard. Also it may be a good idea to change the IDE cables when UPGRADING an older computer.

902.	Solve : program becomming non-responsive?
Answer» From time to time my cursor moves without my being in control and then the program I am in becomes unresponsiveMalware? DONE any scans lately?Yes for both virus and spywareDo you have a firewall? Is this a wireless MOUSE that you are using? [GLB]Flame[/glb]The McAfee Personal Firewal must not have been installed CORRECTLY because it is listed as not installed. The mouse is wired, but I do have a wireless lanYou're going to need that firewall.... Maybe someone is WATCHING what you are doing over the net? [glb]Flame[/glb]Firewall loaded and enabled..I'll post again if the problem persists

903.	Solve : HOW TO RESPOND?
Answer» Western Digital told me to respond to a message by clicking on REPLY then insert the message between two LINES on their message. I moved the cursor between the lines and started to type. Nothing happens. Filled in the regular reply FORM and tried to DRAG and drop between the lines.Nothing happened. Can someone help me out please?Strange.... Have you scanned for viruses and Spyware? What are you using to send the message? Did you hit reply before clicking in between the lines? [glb]Flame[/glb]Yes, I hit reply first. No spyware or VIRUS. Will try again.Found "Include message in reply " unchecked. Checked it and all WORKED OK Thanks. Alright. Glad to see that everything worked out! You come back now if you have any more trouble! [glb]Flame[/glb]

904.	Solve : microsoft outlook express 6?
Answer» for some reason when ever i try going into my microsoft outlook express 6 a message comes up that says "Msimn has caused an error in DIRECTDB.DLL Msimn will now close" if there is any way to fix this error please send me an EMAIL thanksHave you tried RUNNING any WINDOWS Updates on HTTP://www.microsoft.com ? [glb]FLAME[/glb]

905.	Solve : Bad sector on Hard Drive?
Answer» :-[I had Gateway HELP me reformat my COMPUTER. I had at the time (2) HD's one the origional 4 gigs and the other a 20 gig. The 20 had a few sector bad Gateway said so I had to take it our during the format to FINISH. I am now asking if this 20 gig HD is totally useless now or can I have it looked at to have it fixed? It's a shame to waist it. I feel like my computer is like a Commodore in comparison to when I had the 20 gig also. what can be done? allthetimeFalse economy to have it fixed, once bad sectors starts to appear more will follow. If your stored IMPORTANT data on it and it happens to go bad then you will not get your data back. Hdd are reasonable priced today, so buy a new disk. :-/OK I guess that would be the wise thing to do. allthetime

906.	Solve : Laptop Graphics Card!?
Answer» Hey, Kev here. I WOZ just wonderin if ny1 knew whether or not it is possible 2 change my GRAPHICS card on my laptop? I really WANT 2 be able 2 play games on it put its graphics card is not good enuff, but da laptop is brand new and has lots of memory, any solutions?? KevDepends UPON the laptop.Take it to a COMPUTER store, and have them install the new card for you... You need a professional for that... [glb]Flame[/glb]

907.	Solve : Need some help with a HP computer?
Answer» My daughter was given a HP computer this weekend, model a345w with known, existing problems. It is running Windows XP. I ran the disk cleanup and the defragmenter firstoff, from the looks of things it had never been done, it was full of uneeded files. I could find no scan disk, I guess XP does not have it. I have Windows ME so I am not real familiar with XP's functions. I removed some games that were stored on it, and many other junk files (home shopping sites, online card games, etc) that probably has it full of spyware. Anyway, when trying to open programs from say, windows, some programs will not open at all and some will flash for just a second then shut back off. The hour glass shows for just a second then its gone. You try and go online and it will shut back down in less than the time needed to load the internet explorer page. Then it counts down backwards from 60 seconds ( I think ) and says it will re-boot which it does. It will stay on fine when offline but not much will work. When defragging, it had two options to defrag, HP recovery D: file system, Fat 32, capacity 5.55GB with only 632 MB of free space left, which shown in the end column as being only 11% free space left, and HP Pavilion C: which defragged fine (had 80 some % free space after defragging). The HP recovery D: says its too full to even defrag. It says it needs 15% free space to defrag. When the computer shuts down after trying to go online it gives this information. C:\ windows \ System 32 \ lsass.exe caused the termination of the internet connection. Is this system 32 related to the full, Fat 32, file system, when trying to defrag? What can I clean up to get that number higher than only 11% free space left? I can't open the antivirus (it shows a Norton Firewall icon on Windows) on it to try and run it. I had an old version of Spybot on a disk, I got it loaded into the computer and have an icon on windows, but it would only flash on for a brief second then shut back off. Is this a home fixer?? I did not know if the computer needs wiped out totally and XP reloaded. I have never done this but sure I could with a little guidance. Sorry for the book, but trying to include as much info as possible. Thanks, Any help would be great, __________________ FordtruckmaniacDo yourself a favour mate, wipe it & start again.The symptoms you describe indicate you have the sasser virus. You might want to start by downloading stinger from McAfee on another computer, saving it to floppy and running it on this HP. http://vil.nai.com/vil/stinger/ The you would need to get all the windows updates and apply them. Of course, IMHO, it would be easier to wipe the drive and start with a fresh, clean install of XP. Thanks for the replies. As I said, I have never wiped a hard drive before, but I am sure I could do it with some guidance to get started. Is it a big deal to clean one out? I figure its probably one of those things that sounds worse than it REALLY is. Thanks,Fordtruckmaniac.....Well for a start , I would do as "gussery" suggests and using another pc ......D/L STINGER and save it to a floppy ....then with the " new pc off- line " ( in fact I would reboot it into safe mode ) repeatedly tap the F8 key at reboot and then select SAFE mode .......then run STINGER ...... delete anything it finds ......Then I would try and open Norton ( still in safe mode and see if the subscription is still current )if it is then run a scan and see what it finds ........If its not the either renew the subscription or unload it . Now ......reboot back into normal mode .........and see if you can get on line .........if you can go to ...... http://www.microsoft.com/athome/security/spyware/software/default.mspx and D/L Antispyware Beta ....... Go back off line and run Antispyware and delete anything it finds. ( Antispyware is a very good program) Now if you havent got a current antivirus installed ( one thats up to date ) go to http://free.grisoft.com/doc/1 and D/L the free edition ( not the BETA with firewall). Now go off line again and run a full scan ........when its clean ...go back online and go to .......... http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us ....... Once its scanned the system , click express install..... install all critical updates it offers you . ( make sure you have auto updates turned on .) As previously suggested by FED and gussery a format and clean install would be a better option ....but doing it this way will give you a better insight into XP ..... Let us know how you make out dl65 I picked up the tower from my daughter this past evening and brought it home to mess with. I will give this a try to clean it up with the directions I have recieved here. It would be a good way to learn more about the operating system. Though I will admit to being a little intimidated by the thought of doing this . But its already messed up . So on my computer that works, I will go and download the "stinger program" on a floppy. This would just be a standard floppy disk? I will grab me a floppy right now and see about loading this program. I will be in contact, probably screaming for help Thanks,Yep, it will fit on a floppy. PS: Good to see you're a thrill seeker, it's the perfect opportunity to get right into it without fear. I stumbled on to this web-site last night doing a Google search on wiping a hard drive. Looks like I will be hanging around too. I like what I see here. I am always up for learning new things. I like to know what makes things tick. This looks like a good place to learn. Funny thing, 3-4 years ago I had to have my KIDS turn on the computer for me . I'm 48 years old. Now they make fun of me for being on it all the time. If they ask a question or curious about a topic, that none of us can figure out an answer for, I'll find the answer for them. I got my 78 year old Dad interested in surfing the web even. My oldest daughter gave him her old (antique by today's standards) Gateway, and he pecks around on it. It keeps his mind active. My "stinger" download just finished. I'll take this up later today. Thanks .Whatever you do, keep this computer off the network until you have eliminated all viruses, worms, trojans, etc. As soon as you connect it, it keeps trying to infect others. Your ISP will cut you off if it continues. When I acquire a machine such as yours, I usually wipe it clean and start over. It's less work in the long run.http://www.windowsreinstall.com/install/oem/hppavilion/hp_pavilion_xppc.htm disconnect from the next while installing.?Well, I got it going, running the Stinger program in safe mode that I loaded on a floppy as instructed to do. It was ate up with a what it LISTED as a Bagle t and Bagle mm virus (but I seen on Avast AV it was spelled Beagle??? ) and a sasser worm. I was able to run the old Spybot program that I had loaded into it from a disk afterward. I kept doing both until nothing was showing up. I was able to reboot to normal XP and get online and stay on, to then load some fresh spyware protection and Antivirus protection. Installed new Spybot, Adaware, EMCO malware bouncer and Avast AV. I would get a fresh program and install the current downloads then go off-line and run them. I had 1012 "critical issues" after the first running of the "deep scan" on Adaware. The Norton AV that came with the original XP installation actually came on after cleaning it up. It had never even been setup by the sister-inlaw. This computer had not been taken care of at all. Merlin_2, I am glad to see the post above as my daughters, sister-inlaw who gave her the computer, claimed it came with no startup disks of any kind ( I was totally puzzled, she told my daughter she just went to HP and downloaded it ). I was going to re-post on here and ask about that. The "Stinger program" had to totally delete several of the files to get rid of the virus. And a few times a screen came on telling me to install the XP Home disk to RESTORE some needed files or the OE system could be unstable. It seems to work good. But I will follow this post above to see if I can re-claim some of the lost files. Also what do you mean by " disconnect from the next while installing"? Do you mean the Net? Like go offline? So am I understanding this right. This will reload the needed files or can a person totally reinstall XP Home from here? One of the glitchs the file deletions caused was not being able to delete some of the junk out the installed programs and the now outdated and never set up Norton AV. Thats one of the places where it will tell me it needs restored. I can't get into the registry at all either. I will type in the "regedit" into the "run" search bar and nothing happens at all. Thank you all so much for the help. Fordtruckmaniac.... Several things...... First ......the Norton AV which came with the pc is a trial version only and was good for 90 days , I believe....... So I would remove it completely ........ If you go into control panel ..... ADD/REMOVE Software ...when the list populates find Norton AV and click on remove ........ You should only use one Anti virus program , quite often they don't get along . Have you been able to get the updates from M/S ? Let us know dl65 All pc come with restore disks??.......thats msofts next trick to download their software from the net to stop piratcy.....have you tried re-booting pc and hold the f8 key.......chose last good config.......un plug from the net.....then run a trend online scan.......or visit majorgeeks.com for anti-virus. personal edition......i use norton anti-virus disks.....2002/3/4 as coasters??[ just joking] for the nav users out there......I went over to my daughters this past evening and did the Windows re-install. It went smoothly it seemed. I had to leave right after though. She had to re-install her Joink dial-up internet connection after her mother and I left. So I don't know if she could get online again or not. As far as trying to delete programs, thats where I went, to the control panel to add and delete programs, it would not allow me to delete the Norton system and some other junk. A window opened and said Microsoft files were missing to allow the removal of the programs. This was before the Windows re-install though. I did not get to try anything with it after this. And this past weekend when I worked on it, before the re-install, to load the "critical updates" and such. Could not get all of them either because , it was saying missing files. I used the re-install method for not being in safe mode. So I will try these things again when I get back to her house. Thanks,you should just used system restore in the acc. tools tab and it would roll comp back to day 1 then run the remove tols would been quicker

908.	Solve : Getting my picture on the Forum?
Answer» ;DI would like to PUT my own graphic on but really, I just don't understand the directions. Please help. HarryIf you're TALKING about posting a picture in with your message then post the picture to a free image hosting service such as villagephotos then.. 1) Make a message here 2) Use the URL tags CODE: [Select]<url> </url> 3) Paste the URL supplied by villagephotos and done. ;DThankyou for your help and now perhaps I can do this on another forum I BELONG to!!

909.	Solve : internet explorer closes?
Answer» my friends computer is a new viao she jsut got it last year im not sure where but she has windows xp on it n stuff she knows like NOTHING about computers at all and im not that great either but i wanted to know if this sounded like a virus or something or if anybody can tell me whats wrong or tell me how to fix it she opens up her internet explorer and she can GO and do whatever on it but ever 10 MINUTES or so it like closes on its own for no reason it doesnt have any of those send ERROR message things pop up or ne thing her computers not like being slow before it closes it jsut does and yeah i wanted to see if ANYONE can help me so i can go over and fix it for her email me because ill probably forget to come back to this forum thank youHave her run a Windows Update on http://www.microsoft.com ... Also, has she scanned for viruses and Spyware? You might want to consider joining the forum, and having E-Mail notification of new replies... E-Mailing you causes confusion, as you will receive many messages with the same solution... [glb]Flame[/glb]more info on net use............is it a wiffy......wireless net connection....?is it a laptop.........more data/info needed to help you on your quest.

910.	Solve : Re: no taskbar?
Answer» is this pc on the NET??do you have anti-virus software? etc.....do you have the win98 install disk.........more info needed to help you.......CHECK for viruses... From safe mode, or move the harddisk to another COMPUTER...G'day mate, if you have nothing on the computer that you need it would be far easier to get a win98 disk and do a fresh install.If it's old it MAY be best to stick to win98, assuming that worked OK, because it may not have ENOUGH grunt to run w2k or XP. Do you know any of the hardware details?

911.	Solve : does anyone know how to setup broadband??
Answer» i need to connect a friend to the internet via broadband , she has LOST her router and cables MOVING house and i need to know what to do to get her back online! That depends on a lot of things. What type of broadband? (Cable, DSL, Satellite, T1, OC192) Who is the service with? Hopefully it was transferred to the NEW house. How was the broadband connected to the COMPUTER?(Ethernet cable, USB, via a Router, etc.)does the isp know the new phone number......is the place where your friend is broadband ENABLED?

912.	Solve : Pogo.com?
Answer» :-[Ive recently had things TRANSFERRED from my small C disc to a larger disc,now my grandson cannot access pogo games as the ads just remain there preventing him from getting to the game,can anyone say what is wrong as he is a member and gained thousands of points? Many thanks for any suggestions.Have you scanned for viruses and SPYWARE? [glb]Flame[/glb]hi Hi there.... You have any COMPUTER TROUBLE, or just saying Hi? [glb]Flame[/glb]

914.	Solve : Progams not working...?
Answer» Hi, My computer was sent to the shop to help get rid of a virus but ever since it came back things aren't working. For example: windows meida PLAYER, quicktime MEDIA player, yahoo games won't load, some other games including games I've downloaded since the computer came back from the shop. Here's the error when I tried to run the snes emulator that I just downloaded: ZSNESW caused an exception c0000409H in module DSOUND.DLL at 0197:beb14fef. Registers: EAX=0000bb40 CS=8cf80197 EIP=beb14fef EFLGS=00000202 EBX=8b242128 SS=19d019f ESP=00aeef1c EBP=00aeefc4 ECX=00000fff DS=1571019f ESI=88780078 FS=4397 EDX=00000032 ES=019f EDI=00000000 GS=0000 Bytes at CS:EIP: c9 c2 14 00 cc cc cc cc cc 8b ff 55 8b ec 57 8b Stack dump: beb14fef 00aef000 00aeefe4 00000000 00000000 00000000 00000000 00000000 01f50002 00000403 7275435c 746e6572 746e6f43 536c6f72 435c7465 72746e6f I don't understand that but maybe someone here will. most of the error files i've recieved have involved missing or not working .dll files, but I have no idea what this means of what to do about it, thanks No mention of your OS, so I can only guess. You can find out about ZSNESW at: http://www.emulationstation.com/faq.asp?ID=2 You mention some software, windows meida player, quicktime media player that won't open. Any error messages? Perhaps the icons no longer point to the executables. The only info I could find out was that DirectX version could be out of date. Something to check out. Hope this helps. Thanks for replying. I'm using windows 98. I don't think its the emulator that's the problem because many programs have had similar problems. Yahoo games LOADS a blank white screen without an error message and windows media player shows this message: WMPLAYER caused an exception c0000409H in module DSOUND.DLL at 0197:beb14fef. Registers: EAX=0000bb40 CS=817d0197 EIP=beb14fef EFLGS=00200202 EBX=8a6c1128 SS=d11b019f ESP=088cf60c EBP=088cf6b4 ECX=00000fff DS=1571019f ESI=88780078 FS=5fe7 EDX=00000032 ES=019f EDI=00000000 GS=0000 Bytes at CS:EIP: c9 c2 14 00 cc cc cc cc cc 8b ff 55 8b ec 57 8b Stack dump: beb14fef 088cf6f0 088cf6d4 00000000 00000000 00000000 00000000 00000000 01f50002 00000403 7275435c 746e6572 746e6f43 536c6f72 435c7465 72746e6f (very similar to the zsnes error message) Both SEEM to have something to do with the dsound.dll file. I ran a search for this file and found it in windows/system with hundreds of other .dll files. Thanks.what doees dxdiag report.......type dxdiag in the run box......what doees dxdiag report.......type dxdiag in the run box...... info http://www.microsoft.com/msj/0799/directx/directx.aspx

916.	Solve : voice chat on yahoo?
Answer» hi all, am having a trouble connecting to yahoo's voice chat...i am USING XP pro ...yahoo tells that am behind a firewall...so i read their help section ...and disabled my ICF...however,this didn't solve the PROBLEM...i don't know why...anyway,i read that if i set the connection in yahoo's preference to "No Proxies",it will work,but yahoo didn't sign me in when i choosed this option...so i had to recheck "USE Proxies" and then enable http PROXY in order to sign in again... can anyone help me and tell me wats wrong? thankshttp://groups.yahoo.com/group/ob-ethical-hacker/message/87merlin_2 if you gave me this link so that i can know how to disable the ICF,well,i already said i did ...but the problem REMAINED resident..!!!!

918.	Solve : video to pc?
Answer» hi anyone know how to hook up video to pc thanks sue jA USB cable? What kind of camara is this? The MANUFACTURER SHOULD have PROVIDED you with a cable... [glb]FLAME[/glb]belkin video-bus..........a MUST TRY dabs.......

913.	Solve : laptop in oz.?
Answer» Hi there, Can anyone help? We are moving to AUSTRALIA and dont know whether we should buy laptop here or wait till we are in oz? Will a uk laptop be compatible in australia as we know a lot of electrical goods are not? ThanksAustralia uses a 240 VOLT 50 Hz supply. You will pay $AU2000 for a very good laptop here. The Aussie $ is WORTH about 80 cents US and I think about 43 pennies UK. If you need any more information I'll ask the Pommie across the road. If electrical plugs is a problem, then go to your local electronics store, and buy electricity adapters... This should help you greatly! [glb]Flame[/glb]Look at some of the aussie web SITES to get an idea of what prices are like. I live in the UK but was recently back in NZ and found the prices pretty competitive there. When i took my laptop to Aussie which was purchased in the UK I had no problemsI don't see it posing as a problem myself... I wish you luck! [glb]Flame[/glb]

915.	Solve : Mp3 music?
Answer» Can someone help me I am tring to load my MP3 player with music I converted the files to mp3 but when I load it I only get between 20 to 30 songs INSTEAD of about 120 where am I going wrong It seems as though the files are reverting back to WAV files before loading or something please can someone help ThanksHave you tried opening these files which you can not upload? Maybe they could not be CHANGED PROPERLY? [glb]Flame[/glb]

917.	Solve : ibm thinkpad 2652-A31 POP reset??
Answer» I tried to reformat my hard drive on my ibm thinkpad 2652-A31 Win XP pro. Well i removed the BATTERY and the backup BATT. for cmos. Now its says the RTC and DATE need to be UPDATED and prompts me for a password on power up. It wont let me into cmos with the F1 KEY. Please help!May i ask why you have taken out the cmos/and laptop batteries.........is this your PC..

919.	Solve : MSN 7 does it work for you??
Answer» hey. my bro downloaded it the other WEEK, it WORKED fine there first time he signed in. however, after leaving it for a few hours it was basically imposible to sign in, you could try every so often (like couple of hours etc) and it would still not work). i have heard many people say the same thing about having problems with it? just wondering if any of you guys have heard if there is a reason for this or if you yourself have had problems? cheersI have not experienced any issues... I had 7 for a little while without issues, and now I use MSN Premium... No issues there either... Also, is this MSN Explorer, or Messenger? Both? [glb]Flame[/glb]MSN 7 sucks, it crashes when you try to sign in when offline, it crashes when I try to view emoticons, I CANT view the games list or the packs list, and probably other STUFF i havent found out yet.Very interesting... It's a 50-50 change of that HAPPENING I suppose.... I never had any trouble... [glb]Flame[/glb]

920.	Solve : My experience with dell's "customer service&q?
Answer» About a half-year ago, I bought a laptop from dell. A few weeks back, it stopped working. I wasn't overly worried, as I hadn't done anything to cause the malfunction and the computer was still under warranty. I PICKED up the phone and called tech support with hopes that the problem could be solved over the phone. Even if it couldn't, I thought, I could just send it in and get it repaired since it was, as I said, under warranty. I was very wrong. For that first talk with customer service, I waited on HOLD for forty-five minutes. Once someone finnially got on the phone with me, the first thing he did was ask for the various numbers on the bottom of my laptop. I proceded to give these numbers to him. He then ask for my name which I gave him. What he said next puzzled me. He informed me that the computer was not registered to my name and that because of this he could not help me. This was puzzling, especially because I had purchased the PC online, directly from dell. He then TRANSFERRED me to customer service, telling me that they could solve all my problems. After another round of waiting on hold for more than half an hour, the voice of a customer service rep started the conversation much like the last one had; by asking me for the service tag. After giving her all of the same information i had given the other guy, she told me exactly what he had. The laptop was not in their database under my name and that she could not help me. I asked her what I could do about my unfortunate situation and she responded by telling me that, alas, she could not help me, but would transfer me to the person who could. This confused me, as tech support had said that costomer service would be able to help. Anyway, back to my story. I only waited on hold for ten minutes this time. A voice then came on, welcoming me to the "returns and exchanges" dept. I was unsure of how this department could help me at all. I turned out to correct, as it turns out, I had been transferred to returns and exchanges by accident. After a bit of confusion I was transferred back to customer service. The new voice was much like all the others. He couldn't speak or understand english(this was getting frustrating), and also like the others, he told me that the laptop I had bought did not belong to me and that he couldnt help me out. However, he did mention somthing that the others hadn't. He said that there was a way I could re-register the computer to me online. He gave me directions to this: https://support.dell.com/support/topics/global.aspx/support/change_order/en/tag_transfer?c=us&cs=19&l=en&s=dhs Upon seeing it, I was very happy, indeed, as it looked like the solution to my problem. It didn't work, though, returning some kind of error every time I tried it. I was so dismayed that I didnt even try the phone again. I figured I would change my angle of attack, trying the "live tech chat" instead. No luck. It just sits there for a couple minutes with my request on the screen then goes to the "this page could not be displayed" error. Figuring that it was some kind of problem on my END, i tried it from a friend's comp, only to get the same results. Please help me. I have run out of IDEAS to try. All I want to do is get my computer fixed, thats all... If anyone has a suggestion, dont hesitate to tell me.Oh yeah.. just post once and you don't have to change the subject line to get your point across.Sorry, this second thread was purly accidental, if there is a moderador watching, could you delete this?That would be forum administration... Don't worry about it... They'll catch on... [glb]Flame[/glb]

921.	Solve : Post Pictures?
Answer» How do I post a picture on this forum? I need to do so in order to point out a problem I'm having with a PRODUCT. Thanks. John B.Hi john! First, you need a host for those pictures... I use http://villagephotoupload.com ... After uploading your pictures, GET the URL for the picture.. Come to the fourm, and CLICK on that picture icon.. Inside the IMG tags, INSERT that URL, and then... You're done! [glb]Flame[/glb]Thanks Flame, but I got a 404 on the link. Anything else I can try?Oh! Oops! Sorry about that! I gave you the wrong link! Here you are... http://www.villagephotos.com/ [glb]Flame[/glb]

922.	Solve : Ink cartridge leaked into printer-HELP!?
Answer» Is there a solvent out there that can help me mop up the mess. My printer is frozen up with this sludge.mb50yrslb.......Is the ink just on the case or is it everywhere ? If the printer is a few years old , it MIGHT be easier to consider getting a new one .......Has the ink dried or is it still wet ?....I'd be INCLINED to use some soft CLOTHS and then maybe try using nail polish remover ( very carefully ) dl65 MAY i ask how and why there si ink all over your printer? It takes a little bit of pressure for ink to do this you KNOW... [glb]Flame[/glb]

923.	Solve : resizing images?
Answer» I'm fairly new to computers...I would like to know how you would go about changing the SIZE of images such as making them smaller or bigger...I have windows xp and if you need a special program what would it be? Thanks, MEG Use this http://irfanview.tuwien.ac.at/ or select one from here http://lists.gpick.com/ of your own choice.meg..... You can do a few simple resizing things with "paint" ....click start / All Programs / Accessories ... then select paint ....... when it opens ...click on help topics .... ( enter resizing ) it will tell you all about it . You should really GET some image editing software ...... Like Photoshop or Image Composer or the like .......but paint will do the basic stuff .....and let you play around a bit . REDUCING the size is easy , but when you increase the size ......you require the right type of software to OVERCOME the loss in resolution as you increase the size .. dl65

924.	Solve : scan slides without film holders?
Answer» I want to scan some 2 1/4" slides . Due to the size of the mounts they do not fit into the 35mm slide holder. So I have made a mat using BLACK paper. This does not work either . I can't FIGURE out why UNLESS some ambient light around the film holder is required. Can you help me solve this. Ron Laidlaw London Ont CanadaI believe you need a white GLOSSY(somewhat reflective) surface behind the slide in your holder. Not positive as I haven't ever done this, but that is what my slide holder appears to do. For photo positive slides, you need a scanner that has light source in cover. This light passes through the slide and through the hole in the matt to the sensor below. Few scanner have this FEATURE. How do I know this? I have one. There are two light SOURCES, top and bottom. Software selects which one is used.

925.	Solve : Excel 2000 formulas?
Answer» if the sum of a cell = 1-19 then multiply by .50 20-24 then multiply by 1.00 25 & up then multiply by 2.00 Can someone please help me create this FORMULA so I don't have to manually change it every time I need an update?[glb][/glb]=IF(A1+B1&LT;20,(A1+B1)0.5,IF(A1+B1<25,(A1+B1)1,(A1+B1)*2))

Explore topic-wise InterviewSolutions in .

Solve : One Yellow led light?

Solve : program becomming non-responsive?

Solve : HOW TO RESPOND?

Solve : microsoft outlook express 6?

Solve : Bad sector on Hard Drive?

Solve : Laptop Graphics Card!?

Solve : Need some help with a HP computer?

Solve : Getting my picture on the Forum?

Solve : internet explorer closes?

Solve : Re: no taskbar?

Solve : does anyone know how to setup broadband??

Solve : Pogo.com?

Solve : laptop in oz.?

Solve : Progams not working...?

Solve : Mp3 music?

Solve : voice chat on yahoo?

Solve : ibm thinkpad 2652-A31 POP reset??

Solve : video to pc?

Solve : MSN 7 does it work for you??

Solve : My experience with dell's "customer service&q?

Solve : Post Pictures?

Solve : Ink cartridge leaked into printer-HELP!?

Solve : resizing images?

Solve : scan slides without film holders?

Solve : Excel 2000 formulas?

Solve : Loging on the Internet?

Solve : yahoo mail does not work?

Solve : strange error message-help!?

Solve : after rebooting???????

Solve : Transport Provider?

Solve : someone is hacking my computer at work?

Solve : win98 files on drv "c" missing or corrup?

Solve : File on disk won't open?

Solve : URGENT: SPEAKER PROBLEM?

Solve : taskbar and start menu properties?

Solve : Grainy Screen! HELP! I am going crazy!?

Solve : Mouse pointer keeps freezing!?

Solve : URGENT: COMPUTER TOWER UNIT?

Solve : help w/directions?

Solve : Bit of a Random Question...?

Solve : Free Gmail Invites!?

Solve : Online system and real time system?

Solve : broken earphone jack?

Solve : moving music files?

Solve : .avi files?

Solve : Outlook express and Microsoft Word?

Solve : wireless on the go?

Solve : Video-Out format?

Solve : Typing Problem?

Solve : Re: A sad farewell...?

926.	Solve : Loging on the Internet?
Answer» I recently had my computer reformated by Gateway (3) times to get it RIGHT. The last time finally got it right. This tech. said we should first (0) out your HD etc and then the rest of the job to do this was fine. I noticed that the light (not power light) stays on continually I do hear the clicking going on so I know that it is loading or whatever. But is this light that stays on normal? Gateway says yes it is then I told them that you mean to tell me that from when I bought the computer in 1998 ( I know the comp. is old) when the light would flicker when I would boot or when I would go to a web site it would flicker that was not supposed to do that. So, the computer was not working when I bought it? I got no real intelligent ANSWER to this. Now when I also go to the internet my password will not stay saved, well sometimes, but mostly it will not stay saved and I have to retype it a second and sometimes a third time. And then I get on the Net. My ISP said operating syss 98 are like that and they can't help me. So, what would I like done?: Fix the internet password to stay saved. Get my light to flicker if that is what it is supposed to do. Harry allthetime... On the front of your tower .......there is probably two LED lites ......One is the power on ( usually green) and the other is showing Hard drive activity......( may be Red or Amber ). This LED should only be lit when there is hard drive activity .......If it's on all the time either you have continous hard drive activity or perhaps they ( Gateway had the front wiring off for some reason and its not back correctly ) . As far as you not being ABLE to retain your password .....Do you not have the OPTION to remember password ? I assume you on a DIALUP connection . Let us know dl65 I believe I solved the light not flickering. When I had the computer formated I had some bad sectors so I had to unplug the computer and take the side off and unplug the power source to the hd. I forgot to also take off the ie cable from behind the hd also. I opened up the computer and just took out the hd for a possible repair. (can a bad sector be repaired something like a soft format?) When I booted up the light flickers again!! And...........I do not know if all this had anything to do with the internet pass word problem but so far that is working correctly!! Harry type scandisk after the msdos prompt......i would check for spyware/malware/etc.......this may be the reason for the hard drive activity.......disconnect from the net when scanning for bugs etc;)

927.	Solve : yahoo mail does not work?
Answer» i am wondering if this is a WIDESPREAD problem or just me. i cannot access my yahoo mail anymore, it starts loading the site but doesn't GET anywhere. i can login in to my yahoo account and access yahoo! photos, notepad, adressbook and so forth. but mail, search and NEWS is inaccessible. i don't get it, please help.Works for me.now it works for me too. it didn't work for 2 days though, strange.Enjoying your "FINGERING" Commando? but can you do?It changes every time, I have no control.

928.	Solve : strange error message-help!?
Answer» when I try to use a CD (my CD's worked until yesterday) I get a message: C:\windows\system32 autoexec.net The system is not suitable for running MS-DOS or MICROSOFT Windows applications. Choose close to terminate the APPLICATION. What has happened here? All my other applications work fine (word, outlook express, explorer), but I can't get a CD to work (Asus 40xmax. My system is windows xp. what should I do. I am using my CS for some college research. Please help soon.This seems to be an INCREASINGLY frequent problem. It would be interesting to KNOW the cause. To fix: copy c:\windows\repair\autoexec.nt c:\windows\system32 After you copy the file, find it in Windows Explorer, click properties and lock it down by GIVING it a read-only attribute. Hope this helps.

929.	Solve : after rebooting???????
Answer» i have just had to reboot my 98 pc with the start up disk. but it still wont work it boots then appears with a black screen saying: C:\&GT; what do i need to write in or do? C:\> shows that you have MANAGED to BOOT to DOS and you now have access to your pc. Try typing Exit or Win to see if it will go on to boot to Windows.

930.	Solve : Transport Provider?
Answer» Using Outlook Email I have a group of 9 ladies which I named "Mary Circle" and I tried to send them a group announcement this morning and received mail from the System administrator listing every name I addressed , with " No transport provider was available for delivery to this recipient." So, what is a transport provider and how do I supply it? Have you tried to resend the email. Sometimes you will see that with an email server that is "hiccuping at the moment". Are there any other details? In the transport provider message, if you dig through it, did the email addresses look correct? You should see the individual address and not the group. I sent it again, but it was "returned" again. I looked-up the term "transport provider" .... no good. grammy.......Have you tried opening outlook and clicking on HELP ........ there seems to be a lot of INFO as to how you set up group distribution ...........Have you ever been able to use the group send ? I use outlook express when I'm sending to any of the groups I'm involved with .........it's so much easier to use and set up ...... You have created a "new distribution list " havent you ? I did find this ..... HTTP://support.microsoft.com/kb/q197417/ it may assist you in troubleshooting the problem let us know dl65

931.	Solve : someone is hacking my computer at work?
Answer» whenever i leave my office, and come back, someone SITS at my desk and looks to see what sites i have been looking at and they can even tell me what yahoo profiles i have been looking at, even thoug i am logged out of yahoo, how can they do this and what can i do to stop it? i know i can put a password in, but i need to know how are they accessing this. how can someone see what websites i was looking at, and they even know the date and time?? is it possible to get this information from cookies??Put a password on your computer and don't let anyone know it. If privacy is a concern to you, you should first speak to your network administrator for any company policy since this is a compnay private network. You can of course put a password on your screen saver, but this does not stop anyone with admin rights to restart your computer and login to browse your profile under documents and settings. If your work colleagues are playing a plank, you can logout from windows or a screen saver password, as I said it does not stop an admin checking you out depending on Company policy. :-/kevone......If you are the boss ...then heads should roll .....however , if your an employee ..........use a bit more discretion........you may have a key logger on your pc which the system administrator WOULD be able to access. Theft of time has become a huge concern ......so check with the system admin. to be clear on what the companies position is re personal use of Company computers . dl65 Delete cookies, TEMP files, history. And do what everyone else said.maybe its you boss checking up on you......download webwasher or net cleaner........if they are that smart......the are all stored in info2 hidden folder...cookies store info on the webspages used......try using internet options /tools......clear history/delete files...then again the net admin may have a log.......tracking pc usage.......does this pc have a smart card setup.....You might not even be able to INSTALL anything if you are just a user on a PC of you network. My advice if you want to play, then play away from your works PC. NOTE: if you install any software to your company PC where your company don't the license agreements, you will be in big trouble when they find out.

932.	Solve : win98 files on drv "c" missing or corrup?
Answer» what d i do?load a boot floppy cmd prompta:\>.......or TRY del/ctrl KEY to safe mode.....at the prompt> A:\> type one of these commands scanreg/fix or scandisk /all or scanreg/restore.. so the commands LOOK like this a:\>scanreg/fix a:\>scandisk /all [note the SPACE after scandisk] a:\>scanreg/restore [chose last good cab-file after the splash screen] any problems come back......someones ALWAYS here......

933.	Solve : File on disk won't open?
Answer» I have Microsoft Office 2000 Professional. I have a few spread sheets from excel stored on a disk, all of them opens except one (the one I NEED of course) this is the message I receive. Mylogs.xls cannot be accessed. The file MAY be read only, or you may be trying to access a read only location, or the server the document is stored on may not be responding. I just opened it yesterday and everything was working fine. Can someone please help Thanks Did you check the attributes of the file (right click on it and choose properties)? Is it in fact set to "Read Only"?Yes, I checked the attributes and the ARCHIVE box is checked.see if a re-boot helps.......hold down the f8 key and CHOSE the last good config option..........and did you save this file as Mylogs.xls worth a check!Not sure what you are saying, Do I go to the A: Drive & Highlite that file and then hold down the F8 key I take it that you have this file on a floppy disk[A drive?] if so open with......chose program.....the f8 key does not function in windows only on boot-up;)MissCK, NAVIGATE to the excel file, right click, properties and uncheck the read only. Usually Office files are read only if you copied it from CDROM or floppy disk. Another thing you should check, goto advance and permission and make sure you have full access not just read only. I meant Advance then security and make sure you have full permission

934.	Solve : URGENT: SPEAKER PROBLEM?
Answer» HELLO, I normally listen to music as I work, but when I PUT my headphones into the socket at the back I could not hear anything. It was ok when I USED the one in the cd-rom itself though. Plze Advize... Yours Truly. Try updating your sound CARD drivers... [glb]Flame[/glb] :)THANKS So I'm guessing that your PROBLEM has been solved? Or no? [glb]Flame[/glb]Yes, Thanks

935.	Solve : taskbar and start menu properties?
Answer» okay i hope someone can help me. when i go into the control panel and double click on the taskbar and start menu icon it completely closes out the control panel and TAKES me back to the desktop. also when i right click on the taskbar at the bottom of the page nothing happens. anyone know what's going on or how to get this back?go check UR settings. i think ur pc MEM is cleaning off. We can't guess what Op UR using, PROVIDE the info and we have something to go with Kimhold down the F8 key.on booting pc...and go for last good config........option..Hi, You may want to run a program called Ad-aware, you can get it from www.downloads.com and type adaware. You may also need to run a virus detector. Clear out all your cache memory, recycling bin and any old music files and other big files you have. I hope this helps. Chris