Our consulting approach is through partnership with our clients. We don’t set ourselves up as “experts” who will study and then tell you how to run your business. In fact, we believe those closest to the business understand the business (whether whole enterprise, business unit, department or team) and need to be involved in DECISIONS that affect their FUTURE. Our role is to provide methodologies and facilitate a process by which business leaders and employees can make sound decisions that will improve how they function.

Of course the specifics of our methodology depends on a client company’s needs and expectations. However, if doing redesign, then our best practices FOLLOW these steps:

• Establish philosophical alignment between senior leaders and consultant(s).
• Create a charter that includes case for change, desired objectives of change effort, scope, principles to guide process, parameters (non-negotiables, Budget, time-frames, resources, etc.), roles and responsibilities of leadership of project, accountabilities, etc.
• Do an environmental scan of the changing landscape of the external ENVIRONMENT and the challenges to be overcome and opportunities to take advantage of.
• Create or update a strategic plan to position the company to successfully compete as well as build long-term competencies. The plan includes how the organization will position itself in the marketplace and also the strategies it will employ to grow the business.
• Clarify the organization’s business model, that differentiating and value-adding work around which to build competencies.
• Do an internal organizational assessment of CORE work processes, resources, structure, people, systems, culture, etc. to determine strengths and weaknesses and areas of misalignment to strategy.
• Redesign (to the extent necessary) core work processes, structure and systems, to align to the strategic plan.
• Align human resources to the strategy and design through continued development of human resource systems as well as implementation of training and employee development programs.
• Adjust and continually improve.

Our consulting approach is through partnership with our clients. We don’t set ourselves up as “experts” who will study and then tell you how to run your business. In fact, we believe those closest to the business understand the business (whether whole enterprise, business unit, department or team) and need to be involved in decisions that affect their future. Our role is to provide methodologies and facilitate a process by which business leaders and employees can make sound decisions that will improve how they function.

Of course the specifics of our methodology depends on a client company’s needs and expectations. However, if doing redesign, then our best practices follow these steps: