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This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.

1101.

Solve : Norton Anti-Virus OEM CD?

Answer»

I purchased a Norton Anti-Virus CD from an online software company.  I installed it but when I went to activate it I got a message that the PRODUCT key was a problem and a "A8keyabuse" message.  I called support services at Symantec and was told the product key was bad.  They subsequently sent me an e-mail requesting that I send the CD to them to investigate and that the product key had PREVIOUSLY been activated.
I didn't know what an OEM-CD was but have found information that it is only to be used with a new system and it says right on it that it is not for re-sale or retail sales.  If I get a replacement from the software company will I have the same problem?  Can I not USE an OEM-CD on my computer?  Don't know what to do.If you get a replacement, then you will be GETTING a brand NEW CD. It SOUNDS like you got ripped with that online company..... Send it in...

[glb]Flame[/glb]http://shop.store.yahoo.com/shentech/synoinse20oe.html

1102.

Solve : Internet connection gets lost?

Answer»

I have a Compaq Presario running Windows98, cable modem, McAfee VIRUS Scan, & all the rest is normal programs on pc's (nothing exotic).

I'll be on the internet, & if I LEAVE it running for more than a few minutes without doing any activity on the net (like if I'm writing a long email, & everything is just sitting), the computer loses it's internet connection, & I have to reboot the pc to get it working again.

This shouldn't be happening because I connect thru cable, which is always on.  I've contacted the cable company a couple TIMES & they've RUN tests to be sure the signal is getting thru to my modem (which it always is).  I contact Microsoft & explained the problem to them, they had no idea what causes the connection loss.

Anyone have a similar problem or know what I can try?it could be a nic card playing up....what irq is it on?? try a speed test to see if there is a net drop-out.....www.adslguide.co.uk......check that the cables are sound...... does the router contain a diagnostic fault log.....scan for trojans ETC......and final check the firewall logs..and see if it reports anything...

1103.

Solve : I can't find my "local settings" folder?

Answer»

I just had my C drive cleaned & now I can't find my "LOCAL settings" FOLDER. Is there ANYTHING I can do to get it? Thanks for all your help!i take it is winxp>>>>http://windowsxp.mvps.org/usershellfolders.htm

1104.

Solve : E-Mail minimizes when clicked on; also can't reply?

Answer»

all of a sudden, when I click on an email, it minimizes itself to the bottom.  If I go to the bottom  when it minimizes, and right click it maximizes.  However, EITHER way I cannot reply.  I cannot create either.  I have people sending me emails for genealogy searches and I can't reply to thank them - very frustrating.  Pleeeeeeeeeeease someone out there help me.  I have SPENT DAYS on Norton/Symantec trying to fix it to no avail.  I have never heard of this before - have you?  What can I do?  I am disabled and on a FIXED income and cannot afford to ask Microsoft, so I am relying on the "kindness of strangers".  Thank you for any help and time you can give me.  DebWhen was the last time you ran Live UPDATE? There was a problem in one of the updates with the email scanner. The problem has been corrected with an update about a week ago.

1105.

Solve : Help needed with Palm Tungsten T3?

Answer»

Please help, after being totally satisfied with my Compaq Ipaq i was RECOMMENDED by several peope to TRY the Tungsten T3. I have and so far so good. But how do i copy and paste. THANK youIs this a Compaq Tungsten T3?

[glb]Flame[/glb]Thanks for replying. Its a Palm Tungsten T3ok. (You're welcome by the WAY    ) Did your Tungsten T3 come with an owners manual? If so, try LOOKING there...

[glb]Flame[/glb]

1106.

Solve : Video Player?

Answer»

What does everyone think the best VIDEO PLAYER is and why?uuummmm..... I use Windows Media Player.... But I GUESS that's not a fair answer becuase I don't REALLY watch movies on my COMPUTER.....

[glb]Flame[/glb]

1107.

Solve : burning a photos to play in DVD player?

Answer»

Hi, Please HELP!  I am trying to BURN a photo SLIDE show to play on the dvd player.  I TRIED a cd and the dvd will not play it it is looking for mp3 files, I tried to burn it to a dvd and the dvd it still will not play it says check dvd. I have a dvd burner.  please someone help! what do I do! This is supposed to be a christmas present and I am RUNNING out of time!
try a program like deepburner........are you using wmp10 burner???what o/s winxp??here is the link>>http://www.deepburner.com/

1108.

Solve : cursor x?

Answer»

My cursor has a little x on the little hand?  I can't go to link in my email message?Mary scan for trojans etc disable system restore beforehand winkey+the pause break key=device manager etc and system restore....and reboot pc and hold down the f8 and chose the last good config... have you altered the cursors in the mouse settings?I don't understand a word of that answer.  could you please walk me THRU it.  I am a complete dummie when it comes to configuration  Any help will be much APPRECIATED.  This problem just started yesterday.  I spent entie dayx2 searching for answerok shut down your pc....now hold down the f8 and re-start it...a list of options will appear on a black screen use the arrow keys and scroll down till you hi-light the Windows will re-boot it self....does the problem go AWAY? If not disable the system restore feature by going into the device manager via the keys on the keyboard< hold down the windows key and + key and the pause/brake at the same time.>...This will bring up a splash screen device manager...>.Now with your mouse click the system restore tab...now untick the BOX and scan for trojans/worms etc...and  remember if you wish to use the system restore just  re-tick the box...hth.. Quote

ok shut down your pc....now hold down the f8 and re-start it...a list of options will appear on a black screen use the arrow keys and scroll down till you hi-light the <start windows from the last good configuration...now hit the enter key>Windows will re-boot it self....does the problem go away? If not disable the system restore feature by going into the device manager via the keys on the keyboard< hold down the windows key and + key and the pause/brake at the same time.>...This will bring up a splash screen device manager...>.Now with your mouse click the system restore tab...now untick the box and scan for trojans/worms etc...and  remember if you wish to use the system restore just  re-tick the box...hth..


Well, if that don't beat the cats a cuttin'. MERLIN really DOES speak English.;Dit could get worse or worser...east london ........youal get used to it... 
And even a little Southern Hospitality!!!!!!!Thanks so much for the help!!!!
Mary
1109.

Solve : Computers on but doesn't respond?

Answer»

G'day there,
I have:-
Windows XP SP1
PNY Geforce 5600 Ultra 256 MB DDR
120 Gig HDD
AMD 64 3200+
Audigy Sound Blaster Platinum Pro 2 ZS
Kingston ECC Buffered 1 Gig DDR

What happens is i boot my CP up and it loads fine, i can mess around on windows etc but as soon as i start a game, generals ZH, battlefield 1942, OFP etc the computer will run fine for a bit then will complete STOP responding. The computer itself stays running i can SEE the LIGHTS on i can hear the fan and HDD but the monitor shuts off the laser mouse shuts off the sounds stops and the keyboard lights go out.
First of all i THOUGHT it might be the Motherboard becuase i was running a Abit Pro-Max3 Socket 754 and then i changed it for a Abit KV8 Pro.

Im still getting the EXACT same thing and its baffling me. can anyone help?try re-seating your graphics card? any beeping from it?also check your power options they should all be set  to ...never..

1110.

Solve : Help! Need aid in finding the right laptop?

Answer»

I need help finding a GOOD laptop. I WANT something that I can surf the net, do college reports and have art programs such as Photoshop, Open CANVAS. It would also be great if it had a lot of memory and memory. I don't know the COMPUTER lingo too well so looking at the descriptions usually GET me confused.

Can someone help me?This might>http://www.laptopadvisor.com/used-laptops.htmlAlso try the DELL XPS Edition Laptops. They're expensive, but are the best out...

[glb]Flame[/glb]

1111.

Solve : Isos? can anyone help me with this??

Answer»

Isos? what do i do with an iso and what exactly is an iso? i have a game and when i first GOT it(downloaded) it was winrar so i extracted it and it came up with like about 34 winrar archives that are 14 mgb each and there is 4 other files R30-34 that are 14 mgb each and another R35 that is 5 mgb and a sfv file. In all of the 34 archives there is a .bin file and a .cue file and they vary in size in each but very little. I TRIED to put it on a cd but it didnt work. HELP!!!! PLEASEE!!!If you mean a program with an .iso extention, I believe it's an INSTALLER program... which might be useful. Try to open it. Scan for viruses first, of course.riiiightmade life hard use nero>http://iso.eng.frendz.ch/i did use nero but im having trouble what to do because i have no idea whatAn .iso is like an image of a cd or dvd.  Use nero or some other .iso app to open then treat it like a cd.  I use an app called Daemon something-or-other to spoof a cd drive on my system and load with that.can ANYONE help me with my problem... About the archives and stuff and what to do with them....as i said i put them on a cd and it didnt work....I also know what an iso is i just need help with what to do with the archives and since when i open any of them up it comes up with a .bin file and when i try to extract it it says you need the next volume to continue and i have them all and after i find it and click ok it says file is corrupt or you need to start from the previous volume to unpack .bin//////////any help that helps?Skater93207
ISO files are images (duplicates) of complete CDROM disks containing exact binary copies of the original CDs. Usually, you have to burn an ISO file on a CD to extract its contents.
What you PROBABLY have to do is D/l  VCDGear and possibly MakeCue........
If there is a bin and cue file in each of the rar files .......try exrtracting the first RAR file ....I usually extract it to the file that I have D/L all the rars to . It will see that there are other files required and join them .

Hope this helps you .

dl65  
this may SIMPLIFIY the process......iso recorder.....read more>>http://isorecorder.alexfeinman.com/isorecorder.htmyep thanks. but one more final question what if i cant fit an iso on a cd because its too much?if the iso is to big to fit on a cd/r 700mb   then you may need this.....http://www.ezbsystems.com/ultraiso/faq.htm  or maybe this will help you more>http://www.nu2.nu/bootcd/

1112.

Solve : newbie question PLEASE READ!!!?

Answer»

hi i have a QUESTION..... how do i get a large file (napster with over five hundred songs) from windows 98 to my new windows xp when all i have is the windows 98 hard drive>? i took the windows 98 hard drive and hooked it up to my new computer(xp) and the napster is still there but i can FIGURE out how i would get the napster on my windows xp??? could someone help me???Why don't you just install it on the XP drive?cause my windows xp hardrive is unhooked.....richie bluntPlease post in ONLY one topic. Spamming the forum with THREE topics is only causing confusion. Quote

i took the windows 98 hard drive and hooked it up to my new computer(xp)

This tells me you've got 2 drives in one PC.  You don't have to move Napster, all you have to do is re-install it to the C: (XP).What he wants to do is move his music files to his newer harddisk, but he does not quite UNDERSTAND you can have more than one harddisk connected to the same motherboard.
I caught on when I saw his other post.
1113.

Solve : Help I have a Virus?

Answer»

How do I transfer all my stuff to ANOTHER hardrive - how do I save somethings to a disk -  NEED your opionYou can send files via E-Mail, burn them to a CD, or floppy disk, easy things like that.... How big are your files?

[GLB]FLAME[/glb]flwrgrl.....the other hard drive......can you not temporarily connect it as a slave to the drive you wish to transfer from.  

dl65  Be careful that when you transfer the files, that they aren't carrying that virus of yours. That will make your life a LOT harder if you erase one hard disk, and then infect the other. Careful......

[glb]Flame[/glb]Norton antiirus quarentined the virus but the temporary files are unrepairable, according to norton, so I am transferring all my stuff - I have MUSIC and doucument files I wanted to save and transfer, I dont know how to do this.  I bought disc (cd's) to save on, did I get the right thing or should I have bought floppy disk.  Please advise.Before you think of transferring, make sure that those files that you want to keep are not infected...

[glb]Flame[/glb]

1114.

Solve : internet error message?

Answer»

ANOTHER PROBLEM.....but this time it has to do with my internet its not working.........im using wireless on my laptop and my HOME computer is sending packets to my laptop but my laptop ISNT reciving them .........i know someone else had this problem but when i start my computer it says........Could not initialize COMMUNICATION PROFILE: Internet/  Could not open a tcp/IP socket. Winsock returned error code 10106..... i tried ALMOST everything like ping and all of that but nothing worked, help?Like this you mean>http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20786932.htmlno help :-/......i cant get anything on my laptop because i cant go on the internet or anythingHow are you posting to this forum?write down the website on paper...and use a pc that can access the net...or use>http://www.michaelstevenstech.com/XPrepairinstall.htm  write it down....nevermind i just reformatted my compif you have any problems again type netdiag in the cmd prompt..or wipconfig.....or netstat.....

1115.

Solve : pane opens on left of screen with folder list?

Answer»

When opening a new window, a pane will open on the left size of the screen with desktop folders listed.  Very annoying.  Any ideas why this is happening.  Thanks
malad....PERHAPS you could enlighten us as to the operating system your using ?

dl65 Windows XP- Home Edition- Version 2002click the my document folder then click the tools tab then click folder options   then click the restore defaults button........thanks Merlin_2, but this did not solve the problem.  It continues to open.options use system restore feature or re-boot hold down the f8 keep and chose the LAST good config...or do a repair of ie 6 CONTROL panel click add/remove tab then scroll down the list of programs then click ie6...and click remove...a splash screen will apppear chose the repair option...if it still does it after the suggestions...you may to do a REG repair?thanks for the help merlin_2.  the problem continues, so i must have a more serious problem.  malad........Do you not have the ability to close out the left hand pane ?

dl65  yes, i'm very good at closing it out, it just keeps coming back.Scan for Viruses, Spyware and Trojan HorsesHave you use any registry programs.......or edited the reg....if you scan for bugs always disable the system restore...i would disable it for good for what it does? that my opinon...(to disable it hold down the winkey on the keyboard the one with the windows picture one now hold down the plus key and pause break key at the same time).........so its winkey+ key pause/break key at the same time > this will display the splash screen for the device manager.......>click the system restore tab and untick the box....>windows may ask you to re-boot pc do so...now scan for the script distorters....WORMS etc.....Look in folder options. Maybe try resetting all folders to the default.

1116.

Solve : Backing up a program?

Answer»

I just bought a new computer, I need to back -up a program from my old computer ( Personal Ancestral FILE) and  PUT it on to my new computer. My old computer only BACKS up to a floppy and my new computer does not have floppy. How do I do it?
Thanks LorraineInstall a floppy disk drive in your new computer or INSTALL a CD-RW drive in your old computer.

All computers need a floppy drive.laptop........some dont have f/drives...have got a data link cable?//or an ide ADAPTER...or use dcc........

1117.

Solve : Computer lock?

Answer»

I added a scanner to my  computer that runs windows 98 and the SOFTWARE was to much for the computer. So when the system shut down to restart. it gives me a message that dll file is missing then it locks up. I cannot get past putting in my password. So I cannot log in to remove the scanner and REPAIR the system. How can I do it through dos?After you start your computer press F8 key many times; from the MENU that will appear choose Safe Mode and try from there. It will TAKE a little more to log on, but in 3-5 minutes you should be in Windows - Safe Mode.

After that, Start->Shutdown->Restart.

Other ideas: from dos, go to windows\temp directory and delete everything there (if you don't know what I am talking about forget that part).

1118.

Solve : Internet Connection Help Plz?

Answer»

Hi, i have one computer and IM planning to buy another computer, but i want to have both of my computers to run on the same Internet MODEM.  On the Modem are 4 connection ports:  Line, PHONE, 10BaseT, and DC Input.  What parts do i need to buy for both of my computers to run on the same modem?
All connection are 10BaseT (ethernet), EXCEPT from modem to internet.

1119.

Solve : Help Please!!! folders close automatically?

Answer»

hey i really need help because i have no idea what to do ive TRIED anti virus registry mechanic  ad-aware and nothing worked. my problem is that every time i try to OPEN a folder or "my computer" or something, it automatically closes and i cant open them up...   .......please helpUse a proper Virus, Trojan Horse and Spyware scanner.

Mention OS next time.. I tire of this.i used symantec anti virus.....norton.............i have windows Quote

...i have windows


I'll BET you have a PC, too?  What version of Windows? 16 versions of Windows I can think of:   Win1.0, Win2.0, Win3.0, Win3.1, Win3.11, Win95a, Win95b, WinNT3.5, WinNT3.51, WinNT4.0, Win98FE, Win98SE, Win2k, WINME, WinXP-Home, WinXP-Pro?


lol windows xp and a laptopLet Raptor and Computer_Commando answer this post...and see what they come up with.......backseat pc viewer..sorry skater 93207 ....SPYING!!!Does that mean you know an answer, Merlin...?

Have you tried resetting your folder settings to default, Skater?how do i do that?i did it and it didnt workif you have not played with the reg maybe registry mechanic has>http://www.windowsitpro.com/Article/ArticleID/27394/27394.html you could try this    ......in the run box type  sfc /scannow   and to scan for bugs properly disable system restore...thanks
1120.

Solve : Re: scanning documents?

Answer»

And what would you need help with...? We can't scan it for you...sorry I didn't explain myself in more detail let me start again. I am trying to scan a document(quote form) using  windows xp and a hp all in ONE printer.my question is how can I add the scaned document to my computer so that I can use it as  a templete to type over to send quotes to my customers?
thanks marc.Have you never scanned a document before?

I suggest you REFER to the documentation that came with your HP All in one printer if you wish to learn how.Whatever progam you have scanned it with......import........is what you need? so i have scanned sometihing with paperport/mgi...now i wish to use it in WORD.....import...it....marc bethke.......Dont you have the ability to SAVE as (estimate template) and save it as a word doc ?
I do that all the TIME .

dl65  

1121.

Solve : chipmunk music?

Answer»

I just got a used COMPUTER and so far it has been wonderful, exept for the fact that any music coming out of it sounds like it's by Alvin and the CHIPMUNKS. I think it's the computer's problem because i've tried to hook up other speakers but its all the same, i've also tried bringing the treble down and bringing the bass up but it didnt WORK either. I'm totally clueless....
jenniWhat player are you using? Does this affect all sounds? What OS are you using?realtek AC97 Audio  is my audio default device... yes it AFFECTS all sounds.. i dont know what an os is so i wouldnt know what mine is...Did you even bother to READ my questions?

1122.

Solve : by-passing blocks?

Answer»

I need to know how to get pass 8e6 technologies
internet blocking
anyone know howwhy?I had a look at 8e6's site, and judging by the content I reckon you're either a schoolkid who THINKS it's cool to go onto *censored* sites when you really should be doing your work or your an office worker who... well... thinks it's cool to go onto *censored* sites when you really should be doing your work.

It doesn't really MATTER though. The point is that I know how to BYPASS them - it's incredibly easy actually - but (a) I'm not going to TELL you and (b) the SysAdmin will come to pay you a visit when he sees the logfiles.

No matter how HARD you try, you're almost guarenteed to get caught with your pants down. Quite literally...Thats why asked why?

1123.

Solve : My hyperlinks don't work in email.?

Answer»

When I get emails with embedded links to websites, I cannot get them to WORK anymore.  I click on the "Click Here" etc. icons and nothing happens.  Can you give me an idea what has HAPPENED.Some antivirus programs filter them out as "suspicious".  You shouldn't be clicking on EMAIL links, most are spyware.I do hear what you are saying, but some are my trusted sites I do business with and none of them work now.  I have to cut and paste the web address and if it is a "Click Here" icon, it won't work at all and I don't even have the web address.  I know, I can look it up.  I appreciate your thoughts.  I was just wondering what has happened in the last few WEEKS to make the change.  My husband thinks SpyBloc TOOK out this option to go to links.  Well, thanx!!!  Spybloc sounds dodgy.

1124.

Solve : AOL Download?

Answer»

When I DOWNLOAD AOL instant MESSANGER everything APPEARS to download but I cannot find it anywhere in my computer.try downloading it again......this will PROVE if it has been downloaded. ...and save it to the  desktop to save confusion

1125.

Solve : tv-out?

Answer»

>:(can't play dvd on tv. unless the MONITOR is
disconnected from the modem. using DELL deminsioin
4300 /xp and s connector.  PapaDock

Thanks for the (input). Now how about some SLACK. So
I don't know all the inputs and terminology. I'm sure
you must have an idea of what I'm referring to. The
dvd PLAYS on the monitor,but not on the tv unless I
disconnect the monitor. At this POINT the tv acts as the
monitor until the monitor is re-conected. O.K. ? Quote

unless the monitor is
disconnected from the modem


Erm, can someone please explain to me how you connect the monitor to the modem? Sure you don't mean "graphics card"?You mean you have never connected a VGA connector to a serial port? Boy, are you missing out.
1126.

Solve : Leaving CD's in CD Drive?

Answer»

Is it safe/okay to leave cds in the CD Drive when i turn my computer off?
WELL it's not as if they're GOING to spontaniously combust and DESTROY your drive now is it? It's perfectly fine: in FACT, I've had "Progressive History X" by Fluke sitting in mine for about a WEEK now.

1127.

Solve : Could we change ?

Answer»

This thead admin/mod to a mutimedia thread for dvd /cd music/sound problems etc...its little use a may expand the forum with my members.....just an idea....views on the suggestion good/bad/ no bothered really// leave it as it is...what do you think...Or just add a new section for MULTIMEDIA.  I'm game for that.

What about a General DISCUSSION area for those of us who haunt CH.  It might save new members from having to read about Raptors 'dressing' habits.Sounds like a kool idea!  

[glb]FLAME[/glb]What the k.i.l.t =know i love it >but thing........bit draughty how her indoors wears it and all women is beyond me...i prefer jeans.....or trousers myself....back to the ranch maybe raptor has a fetish about skirts/kilts swap the l and r seem the same ...i doubt it...is  just messing about...youth arh.....joleen thank for the reply and i trust you and your kinfolk are well..XJoleen's too chubby for a dress and now she's jealous. Women...

Do we really want another section - Hardware and software are PRETTY much Multimedia as well. I only see questions about soundcards not working because no one ever reads a manual...

1128.

Solve : Muisc Download?

Answer»

When you download a music track to listen to, does it place the file on your computer.

I downloaded a track yesterday through quick TIME and PLAYED it back but COULD not find the file.

I use Mozilla as my browser and it has not appeared in the download section Nigel...Did you save your download ?

DL65 If you just clicked on a link and the music started then you probably have a temporary internet file on your computer.  If you specifically chose to save the file to your drive then it should be there somewhere, just use Search to find it.What program are you using to download this music? Did it come from a webpage or a program installed on your computer?

[glb]Flame[/glb]Refer to the Quicktime helpfile.sorry for the slack response. but here goes in answering the questions.

I did not save the file It loaded through quick time. I then hit play and it started playing so I guess its a temperory file. can i find this? If so so can i then save it permanatly.  I was told that this was POSSIBLE, just a case of finding the file

The file was down loaded from a web pageLook in your temporary internet folder.  If you clean your history and temp files like I do then it's as good as gone.  You might have better luck going back to the website and just save it from there.

1129.

Solve : Wintaskad?

Answer»

Lets see if anyone can help me with this. I have PICKED up a full-search IE hijacker and dataminer called Wintaskad. Its located in Programfiles\Windowstaskad\Wintaskad.exe and has a Lavasoft TAC of 8. The file is hidden and can not be deleted. It springs BACK to life moments after a deletion of any kind. I have run Adaware, Spywareblaster, Spybot, Hijackthis and CWShredder with no luck. Several REMOVAL programs DETECT it but will not delete it. I know that someone out there can help. Thanks in advance.

rebeleye Try running in Safe Mode.

1130.

Solve : problems with themes?

Answer»

when i go to put a THEME on the second ACCOUNT on my
computer the picture will not show up on the monitor
The other account has a theme.If i put the theme
from the other account on it works fine.On my account
the only thing i get is the icons and the music.Could
SOMEONE please HELP me.Thankshttp://support.microsoft.com/default.aspx?scid=kb;EN-US;q292434
if you want to go bananas why not >http://www.themesunlimited.com/
with desktop ARCHITECT>http://www.pcworld.com/downloads/file_description/0,fid,6503,00.asp

1131.

Solve : hourglass help?

Answer»

recently I have noticed that my hourglass keeps showing up, this happens even if I am just at the desktop and have not opened anything, I have run several online scans as well as my norton, I have done several anti spyware scans as well as adaware which I have on my pc, I have searched and searched for an answer to this but can not seem to find an answer, I have noticed that when it happens my cpu goes up to about 22%, I have looked up the definitions for all the processes I have running and they all appear legit, any answers to this would be greatly appreciated as this is driving me crazy  THANKS in advance, I installed the sp2 service pack a couple weeks ago but I am pretty sure this problems has been happening since before that install.
   http://ca.huji.ac.il/services/viruses/uninstall.shtmlThank-you for your reply,
I don't know if sp2 is the problem, as I stated I think this has been happening before the install of sp2
                     for the hourglass to be shown something or someone maybe accessing your hard drive....scan for trojans>http://vil.nai.com/vil/stinger/  To eliminate the problem disable the SSDP service using the admin tools icon witch is in the  control panel if you CANT get to control panel right click the my computer icon on your desktop and select manage from there select services and applications and services.
  thank-you once again for responding
I did as you said, I ran stinger, I have run it before but thought it would be a good idea to do it again anyway, I also stopped SSDP, twice actually, I just checked it again and oddly it is started once again, the problem with the curser is still there You should install a decent virus and spyware scanner rather than only using Stinger. Quote

You should install a decent virus and spyware scanner rather than only using Stinger.


He/she's got Norton installed mate.


Yellow rose

Uninstall SP2.  Uninstall Norton.  Re-install SP2 then re-install Norton.  Microsoft recommends uninstalling anti-virus software before installing service packs. 
okay I did as you said, I uninstall the sp2 and then norton and then reinstalled sp2 as well as norton, the hourglass is still popping up every couple minutes and now I have other problems, first after the reinstall of norton system works I have lost my norton internet security, I have searched my  computer and all I found was a folder for norton security but the folder was empty, I tried system restore but all my restore points are gone except for today's date, I looked in norton protected files and again only files from todays reinstalls are there, I had to go online and download a free firewall from zone alarm, which  I am sure is good but it's not norton. also when I run update for my norton anti virus it gets about 3/4 done and stalls, behind it was this message....

   Windows XP 5.1.2600 Service Pack 2Common Client Core 1.0.2

LiveUpdate was not able to complete this update.

Please contact Technical Support and provide all information DISPLAYED on this screen.
For contact information, go to Help->Technical Support from your Symantec product.

The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\PROGRA~1\COMMON~1\SYMANT~1\ccWebWnd.dl^
238712 Bytes 7/14/2004 21:18:08 v103.0.0.83  


I tried uninstalling and reinstalling norton again but the same thing happens and still norton internet security does not install
  helppppppppp  this is just reply to my own post, when I uninstalled norton it said uninstalling norton systemworks 2004,what I reinstalled was 2003, I could not figure this out but I just realized that 2004 was preinstalled on my laptop and I paid for all the updates when the trial ran out, is there a way to find preinstalled programs and retrieve them?Were you given restore CDs with your computer.  Programmes are usually on the last CD in the setno, I didn't get any cd's with my laptop, I do have Sony Recovery Wizard, not sure how to use it THOUGH, I did some reading and it said that updates and renewals will not be recovered, I had the trial version and then paid for the updates and years subscription, I had system works 2004 and norton internet security 2004, I don't REMEMBER if it was all in systemworks 2004 or if internet security was a separate program.you may have contact symantec...on norton. why did you uninstall norton..dont tell ...its embeded with sp2...crafty move...i did not now about norton on your system...ooops.. reboot laptop and hit the f8 key if it applies and chose safe mode and chose the last good config.....not sure on sony stuff...weird setup..that is.. have a read of the manual.....there has to be an image of norton stored on the hard drive...unless you have formated it..which i doubt... error message =http://service1.symantec.com/SUPPORT/nav.nsf/3353489cd5cd08c388256c0e005a96e4/b4d0e570f3343d7788256d5800491af4?OpenDocument&src=bar_sch_namokay I am done with Norton, I uninstalled it and now have avg free edition, and I can get the updates with this program, so that much is settled, I hate that I paid for the subscription and  they want to charge me to use tech support   ( I don't think so) I'm not paying out more money when I have already paid for their sevice in the first place.!!!
AVG found a virus called trojan dropper and deleted it,
I've been sitting here for quite some time and I haven't noticed the hourglass come up so maybe the problem is fixed, we will see.
 thanks for all your help
                          yellowrose
1132.

Solve : Where can I find my USER ID?

Answer»

I forgot my user ID/PASSWORD for computer homeThat SOUNDS a BIT dubious.Rj......Exactly ...WHOSE "computer home" did you forget the ID and password for......you'll have to better than that .

Better luck next time.

dl65

1133.

Solve : "free dos" message when booting?

Answer»

i have just bought a new computer(amd2600) and INSTALLED win2000pro. When i start the computer i get a message"free dos" and it stops there. if the win 2000 disk is in the cd drive it starts up fine. Also if i press f11 on startup and choose the hard drive it starts up fine. I hope this makes sense.Please help.If the computer is new - return it and have the store or salesperson take a look at it.did you partition the hard drive on installing win2kpro..and is a brand new ONE...or second hand>?..the freedos is a program...yes i did partition the harddrive. The computer is new. Only 2 days old. Quote

yes i did partition the harddrive. The computer is new. Only 2 days old.


...And...You put Freedos on the other partition?  What did you use to create the partition?
i didnt put freedos on at all. Maybe it was put on at the store. As you can guess i dont have a wealth of computer knowledge. Quote
i didnt put freedos on at all. Maybe it was put on at the store. As you can guess i dont have a wealth of computer knowledge.


If the computer is still under warranty, I suggest you return it before you violate the terms of warranty.. Any system thats new comes with an o/s on it...otherwise WHATS the point?...was this a custom build...and you have said i dont what the o/s on it i have my own...its strange that is would have freedos on it...I bought my pc from a retailer who sold me the pc without the op(its a small retailer and i think he does build is the pc for sale) as i had win2k already and i got the system $170Aus cheaper which being an 18yo female uni student is a lot of money to me. I got it home, installed win2k and everything was fine till i tried to start the pc up later on. Thats when it failed to load windows and stopped with the "freedos_".  However, as i said it will load windows if the windows cd is in the drive. As was explained to me EARLIER freedos is a program. I am ignorant of most THINGS pc but do i have to remove freedos and if so how.search msofts site for the win2k installer.....or change the bios options..del key on boot..change the boot sequence to boot for cdrom ....win2k will ask you to format etc the  drive and it will ask you for the product key...the freedos is on the first partition you need to format it and partiton it...what happened to the old hard drive with win2k on it...
1134.

Solve : storage systems?

Answer»

what is illegal to store in a computer strorage system without prior registrationAnything that violates the EULA.Well, that would depend on what you are THINKING of putting in there. Would you like to share what it is???


[glb]Flame[/glb]   What type of answer is that, I was looking for one of four answers 1, public domain software.  2, software produced by friends.  3, software bought from a large software company or 4, names and addresses of the public. :-/i guess you answered you own question...?any of it providing you are not going to start up you own firm....flogging hard drives... Quote

 What type of answer is that, I was looking for one of four answers 1, public domain software.  2, software produced by friends.  3, software bought from a large software company or 4, names and addresses of the public. :-/


Anything that violates the EULA.

Do your own bloody homework, we're not a school forum..don't be so mean, it was only one question!  and i'm a bit old for school. Quote

Anything that violates the EULA.

[/u] forum..


And any data that violates the Data Protection ACT depending on which COUNTRY you LIVE in.
1135.

Solve : C8000-CBFFF Shadow to DC000-DFFFF Shadow?

Answer»

What would the following option do? I see it a lot on mainboards but have never found a proper explanation.

Quote

C8000-CBFFF Shadow to DC000-DFFFF Shadow
These categories determine whether option ROMs will be copied to
RAM.

Enabled Optional shadow is enabled.
Disabled Optional shadow is disabled.


(Copied from 41600011.PDF)Shadowing is when the ROM (bios) is copied to an area of memory and calls to the bios are executed from RAM rather the ROM chip. This was used extensively on older, slow machines to speed them up. With modern machines you probably won't notice any difference. It would just make that area of memory unaccessable to other apps. I can't REMEMBER using it since I retired my 386-16.Much obliged, Dummy 2K.

I ALSO noted that some of the older Socket 7 mainboards have an option in their BIOS called Memory Hole at 15H-16H

What would that do? And why is it recommended leaving it open?It is a PART of CMOS memory that holds information about base memory size. 15H - high byte, 16H - low byte. Old XT and AT machines did not always have the same base memory. Some were limited to 384K. Old IBM's were limited to 544K. 640K was a god send . The OS (DOS) and PROGRAMS had to have a way of knowing how much memory they had to work with, and that is where the CMOS stored that data.Once again much obliged, Dummy2k.
1136.

Solve : No Pics or Images?

Answer»

There are no pictures or Images that show on my computer anymore. All i get is a small square with a small red square, green circle, and blue triangle, on the TOP corner of where the picture or image is suppose to be. If I right click and then click on "Show Image" the picture or image will show. How do i fix this? Can you help? ThanksDoes this occur even when the photos are STORED on your HDD?You must have done an IE update. Good ol' MICROSOFT, eh.

control panel/internet options - under MULTIMEDIA - UNCHECK show placeholders - check show pictures.That was it! Thanks 2k dummy. That was cool.

1137.

Solve : Managed MAPI Service Castrophic Failure?

Answer»

We KEEP getting the error message "Managed MAPI Service Catastrophic Failure" on our computer.  We are running XP Pro.  What does this mean?  How do we get rid of this problem?Sue P....So when you shut down and reboot your pc this message just appears ....is that correct or is it COMING up when you try to open certain applications ? if its the later which application is it ?


dl65  I believe MAPI is the CD copying software update for Windows XP.http://www.outlookit.org/Managed_MAPI_Service_Catastrophic_Failure-697792-3571-a.html   see if a REPAIR of ie6 sorts it...control panel click the add/remove programs scroll down and click the ie6 program then click the add/remove button..and chose repair ie6... from memory outlook is embeded in ie6...i know the address book is.... Quote

I believe MAPI is the CD copying software update for Windows XP.


"MAPI is an acronym for Messaging Application Programming Interface. It is a standardized set of C functions placed into a code library known as a Dynamic Link Library (DLL). The functions were ORIGINALLY designed by Microsoft, but they have received support of many third party vendors.

Having a standard library of messaging functions allows Windows application developers to take advantage of the Windows messaging subsystem, supported by default with Microsoft Mail or Microsoft Exchange. By writing to the generic MAPI interface, any Windows application can become "mail-enabled". Since MAPI standardizes the way messages are handled by mail-enabled applications, each such application does not have to include vendor-specific code for each target messaging system."

This might fix it:  click here

Thanks for clearing that up. Then what the heck is the Microsoft IMAPI update for CD-burners? Quote
...Then what the heck is the Microsoft IMAPI update for CD-burners?


I now understand your confusion, too many acronyms, too much alike.

Manages CD recording using Image Mastering Applications Programming Interface (IMAPI).   I turned it off, I use Nero.
Cheers for clearing that up as well.

I used to use Nero, but it simply decided to stop working. (A lot of versions of Nero) and so did Alcahol 120%.

Software crashes when trying to access the burn menu or when scanning for drives.

Ever since, I am using the Windows drag and drop burning tool. And I must say, it's ace. Quote
...I used to use Nero, but it simply decided to stop working. (A lot of versions of Nero) and so did Alcahol 120%.  Software crashes when trying to access the burn menu or when scanning for drives.


I use Nero v 5.5 and InCD v 4.  WinXP burning tool is Roxio.  Nero will CRASH if XP burning is not turned off.
Quote
Nero will crash if XP burning is not turned off.


It used to work properly without having turned off Windows XP burning.

How would I go about disabling this feature?http://www.computerforum.com/archive/index.php/t-1933.html
1138.

Solve : firewall *censored*!?

Answer»

Alright *deep breath*
Still breaving......what is your question may it be pc related or just life itself....LOL. Seriously. What is wrong with your firewall? Did you take it off and raise *censored*? TELL US!!!!


[glb]FLAME[/glb]It is not practical for us to guess your DIFFICULTY. NEEDED is the name of firewall software or brand of router, description of your difficulty, and computer model and brand. Also add your OS, ANTIVIRUS, spyware killers, and ISP and connection rate/type...

1139.

Solve : My scanner will not scan! PLEASE HELP!!?

Answer»

Everytime i go to scan a picture or something it wont let me!! all it does is the light just starts flashing.. i need my scanner for a lot of my school work.. can sum one please help me???luckygirl8986......Perhaps you could give us just a tad more INFO......like what OPERATING system are you using ,
What software are you using to aquire the scan ,
Was the scanner working before or is it new , how does it connect to your computer , do you have the correct DRIVERS installed and if it was working what has been going on with your pc ......any PROBLEMS , software updates ?

Let us know

dl65

1140.

Solve : A question of memory?

Answer»

First of all, please forgive my computer illiteracy. I have an older computer my children use, a Compaq with an AMD-K6 450 MHz processor. Originally it came with 64 Mb of SDram and is expandable to 384 Mb. Normally the bus speed of this RAM is PC100, yet last year I yanked out the 64Mb chip replacing it with a PC133 128Mb chip.  

What my actual question is; will my computer ALLOW me to run and ACCEPT up to the 384 Mb ram maximum on the PC133 bus? Or will there be glitches. With the single 128 Mb chip installed there have been no problems.

I know the Ns were critical back then so before I invest in another 256Mb just wanted to find out if I can use the PC133 bus.  Thank you so very much for and help and responses. HAPPY HOLIDAYS as well.  rglenlam.......Have you tried putting the 64mb pc100  stick in with the 128 mg of pc133 ........and see if 192 mg is seen.....?

If the mobo will support 384 of sd pc 133 go for it .....failing that why not use pc100 or pc 133 ram thats backwards compatible .

dl65

1141.

Solve : VHS size on a Hard Drive?

Answer»

Does anyone know about how much disk space a 2 hour VHS movie WOULD TAKE up on my HARD drive?it varies with quality and STUFF

but im no computer geek

i would say...........500 mbDVD movies are 4GB.

1142.

Solve : Yellow rose?

Answer»

you may have  to CONSIDER this&GT;http://www.michaelstevenstech.com/XPrepairinstall.htm   HTH M_2....blime me i have  just VANISHED

1143.

Solve : american laptop in europe?

Answer»

Hello,

I have a laptop that I bought in USA and now I am going to spend some time in SPAIN.
Does somebody know if I need some adaptator or some special device to USE my laptop there?
Thanks,Only if you are plugging it into the mains. Even then I think you'll be okay, as I believe Spain uses the same (or  SIMILAR) mains plug type as the STATES (2-pronged, as OPPOSED to the UK 3-pronged).

1144.

Solve : Formatting C on my Windows ME laptop.?

Answer»

may someone plz patiently tell me step by step how to format my laptop? its OS is windows ME. plz include as much detail as possible... thx!plz use the search machine next time!


How to erase my hard disk drive and START over (Click)the get out is....search for the c:\windows\options\cabs\folder. And scroll down the page ...next to the scanreg icon............found it......is an icon  called...setup...click this and it will restore you lappy but to when it was first swiched on.....can i asked you the reason for formating...there are viruses in the computer and my dad asked me to format. there are constant internet script errors, all my microsoft office doesn't work(actually most programs doesn't work), I can't go on MSN MESSENGER(big THING to me), constant pop-up of inappropriate websites when my IE doesn't even work. I have to unplug the internet connection to stop the pop-ups but that makes the computer useless.Teronix.....Why wouldnt you simply use  virus removal tools , clean out the viruses , then install and run on a regular basis a good anti - virus program ..........and some decent SPYWARE scanning apps would help as well.

dl65  Or...*Refers to quote*

by re-installing the system it will overwrite any virus.(.its no difference to formatting)...it stores an image on the hard drive and start again...click the setup icon...the biggest cause of viruses is MSN Messenger try triillian instead....and if you have to go the whole hog load the boot floppy at at the a:\ prompt type format c: so the command looks like this a:\format c: all files with be lose etc...then type the fdisk command after the prompt..and make your hard partitions....then a:\d:\setup.exe   but all the viruses live in the system  restore of all systems unless they are disabled...and norton and whoever dont scan for them in there...

1145.

Solve : DVD dual layer discs?

Answer»

Hi there,
I have a Panasonic LF-M721 Dual layer DVD burner and I was wondering if I need a SPECIAL DVD disc to be able to burn up to 9.4GB dual layer.
Could I just go out to the store and BUY a normal DVDR and burn on both sides?
If anyone knows please give me the exact NAME of the disc.
Also just out of curiosity could you burn dual layer on a normal CDR so it BECOMES 1400MB?
Thanks
Regards Mattyou need special disks>http://www.xcopyproducts.co.uk/acatalog/Traxdata-Dual-Layer-DVD9-R-PLUS-Single-Disc.htmlThanks for the prompt reply, also can I burn songs and games or data onto DVDR? or can you only burn DVD movies on them?I have no EXPERIENCE with DVD's, but it should say on the cover if it is possible to store audio, video or data on the disc.

1146.

Solve : Microsoft.Net and Sun ONE?

Answer»

What is Microsoft.Net and SUN ONE?http://www.computerweekly.co.uk/Article13047.htm

1147.

Solve : Broken floppy disks?

Answer»

Is it wrong to store floppy disks on top of eachother?

I seem to have a lot floppies that either stop working, need to be formatted and have their contents REINSTALLED or simply don't function as they first did after storing them on top of eachother.If they are ALSO stored near your monitor or speakers, I'd suspect those of making the magnetic information degrade. Placing 9cm (3.5in) floppies in horizontal rows or vertical stacks is not going to HARM them on its own.They are not placed near any magnetic sources. Perhaps I have placed them next to one when working on a PC. I'll pay better attention to not doing so next time.Floppy Disk Guidelineswho the *censored* uses floppy disks...........old ...save all your data to h/drives /websites upload/or dvd/cd disks... Quote

who the *censored* uses floppy disks


Bootdisks, HDD diagnostic software...An easy solution would be to go to a computer store and buy a "Flash Memory stick". They only cost about $30.00, and can hold 128-800 Megabystes of STUFF. Plus, they are harder to break.... lol

[glb]Flame[/glb]An easy solution would be to go to a computer store and buy a "Flash Memory stick". They only cost about $30.00, and can hold 128-800 Megabystes of stuff. Plus, they are harder to break.... lol : flame

------------------------------------------------------------------------so what would be the purpose of this.....would it BOOT a system...interested...in your  thinking..
I am not looking to store data for extended periods of time. I merely need floppies as bootdisks.

Quote
$30.00


Expensive bootdisks...
1148.

Solve : What is Internet Application??

Answer»

May someone give me a GOOD definition and examples of Internet Application?

Thanks.What's your homework ASSIGNMENT...?

I guess you COULD call any piece of software that REQUIRES a connection to the Internet an Internet Application...? Think Browser, mIRC, etc.thx so much! so is it anything that uses the internet?Well, an application would be a program. And an Internet program could be a program that allows you to connect to a server that MAKES use of the Internet.. Very broad description, that.

Definition of Applications

Definition of Internet

1149.

Solve : ECS M600 motherboard manual?

Answer»

HI,

   Can anybody tell me where i can FIND motherboard manuals in the internet,i'm LOOKING specific brand (which is on the 'Subject').jejari.....can you provide more info on the Mobo?
I have looked on ECS website and I can find nothing like a M600 ........Are you certain thats the model? How old is it and what kind of a processor does it support ......
Is this Mobo for a laptop or DESKTOP?
LET US know

dl65   Quote

HI,

    Can anybody tell me where i can find motherboard manuals in the internet,i'm looking specific brand (which is on the 'Subject').


Google
1150.

Solve : Games dont work?

Answer»

Problem: some games cannot be played

for example: Gunbound...i dl this game and all is well until i try to play it...i try to open it but all that happens is that wait cursor and it doesnt start

example 2: game CD (Command and Conquer: Generals) - when i put it in the Cd drive and dvd drive i cannot ACCESS the drive... some other CDS work but not this one....also there should be an autorun but theres not

My other comp can play both these games

Possible explanations of problem: 1) FILTER (but the other comp has filter 2 and it can play both)
2) some sort of virus (antivirus or spyware detectors pick up NOTHING)
3) the computer hates me (but im such a loveable guy)

i need ur explanation and/or help....thank you
Plez Helpme....There is a number of reasons your games will run on one pc and not another......Do both of the pcs use the same operating system.....for example if the game was designed for win 95 or 98 it probably wont run on a pc with Win xp ......or perhaps the firewall is preventing the game from running if its a online game .....
So let us know

dl65  You downloaded the first game? I'll assume it's illegal.

As for your second game.. Is it a copied disk? You know the reason..To dl65:
Yes they have the same os- Windows XP
And also i might agree that it is a firewall problem....thanx
To Raptor:
i downloaded off the GUNBOUND WEBSITE which is NOT ILLEGAL, thats the only way to get the friggin game
and no...the cd is not a copied disk;Mind your language, boy.

Check the website for a trouble shooting guide.

Windows XP SP 2 does not offer autorun anymore.

You say that some disks are read, but not all, do you run into more problems with this CD drive?No...the cd drive works fine and autorun still works on the games that it reads

Also "friggin" is not a bad word...but if it offended any1 i apologize and i will cease to use the termThe word friggin"  is not listed in the oxford dictionary we no what it means...but back to the ranch...have you tried the patches that maybe needed? never thought of that.every software that as emeged has to patched or downloaded..have you tried the compatibilty mode?definition of frigging

The first problem could be caused due to the game not being compatible with certain software on your system..

Have you tested C&C:G on a different system to see if disks are faulty?On my other computer with the same o/s both games work... and im positive my comp is compatible cuz i was able to play the first game b4 but i think it was after a filter was installed i couldnt play so i think Bsafe internet service has to do sumthin with it
Have you EVER installed another version of the game? Sometimes leftover files from previous games are in conflict with the ones you have now. (Saved games from other versions are also bad). Have any of those?

[glb]Flame[/glb]no...i received the game recently from a friend
I sound like an idiot saying it, but you DID check to make sure that your system was compatible with the game before you installed it, right? lol

[glb]Flame[/glb]yes....idiot



                                             jus playin