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What Is Total Customer Value? |
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Answer» The sum total of all the benefits (Product VALUE ,service value, personnel value, Image value) that a customer DERIVES from a product or a service is TERMED as the total customer value . In other words these are the benefits that the vendor or SELLER PROVIDES in return of the associated payments received from a customer. The sum total of all the benefits (Product value ,service value, personnel value, Image value) that a customer derives from a product or a service is termed as the total customer value . In other words these are the benefits that the vendor or seller provides in return of the associated payments received from a customer. |
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