What Is A Work Item ? How Does It Differ From A Simple Sap Office Mai

1.	What Is A Work Item ? How Does It Differ From A Simple Sap Office Mail Item?
Answer» A work item is a runtime object generated by a step within a workflow. Whenever user interaction is required, the respective users are informed via work items. These work items will be RECEIVED by the user in their Business Workplace inbox, or other email application such as Microsoft OUTLOOK&rights; The work item may be a user decision or a dialog form that allow you to ENTER data for starting a process within SAP, or a confirmation of whether a particular task may be PERFORMED. The user then chooses an appropriate option which determines the subsequent behavior of the workflow in question. There are a variety of applicable work items. Each work item has a status reflecting the stage of processing at any GIVEN point in time. A work item comprises of text explaining what action needs to be taken, whom to refer to and any information pertinent to the business object involved. Unlike simple SAP office mails, work items are active entities, as they determine the subsequent direction of the workflow. SAP office mails can also be deleted from the inbox without viewing them whereas a work item has to be executed to have it removed from your inbox.

What Is A Work Item ? How Does It Differ From A Simple Sap Office Mail Item?

Answer»

A work item is a runtime object generated by a step within a workflow. Whenever user interaction is required, the respective users are informed via work items. These work items will be RECEIVED by the user in their Business Workplace inbox, or other email application such as Microsoft OUTLOOK&rights;
The work item may be a user decision or a dialog form that allow you to ENTER data for starting a process within SAP, or a confirmation of whether a particular task may be PERFORMED. The user then chooses an appropriate option which determines the subsequent behavior of the workflow in question. There are a variety of applicable work items. Each work item has a status reflecting the stage of processing at any GIVEN point in time.
A work item comprises of text explaining what action needs to be taken, whom to refer to and any information pertinent to the business object involved.
Unlike simple SAP office mails, work items are active entities, as they determine the subsequent direction of the workflow. SAP office mails can also be deleted from the inbox without viewing them whereas a work item has to be executed to have it removed from your inbox.