1.

What Are The Functions Of The Customer Relationship Management (crm) Module?

Answer»

The CRM module has the following functions:

  •  Capturing customer data ACROSS the ENTERPRISE in a central DATABASE
  •  Analyzing the customer data and distribute the results to the contact points where the customers can be contacted
  •  Providing solutions that enable companies to effectively manage customer relationships throughout the entire lifecycle

The CRM module has the following functions:


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