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How can you troubleshoot the issue if the application is down?

Answer»

A number of FACTORS can cause the application to go down. Here are STEPS that you can take to troubleshoot the issue with the application down.

  • First, CHECK to see if the application server is reachable. Usually, applications will STOP working if the server is down. In case of a server issue, tell the server team to troubleshoot the problem.
  • If any other problem arises, examine the deployment architecture of the application.
  • Alternatively, check the configuration of the application and fix the problem accordingly.


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