This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 751. |
Solve : Rather strange problem? |
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Answer» My computer has been experiencing a rather peculiar "problem" for a while now and no one can figure it out. ...Becuase you have Windows XP, your system is compatible with one of the best Spyware killers around... Microsoft AntiSpyware BETA...[glb]Flame[/glb] Oops! I didn't see Flames post. I haven't used Microsoft's antispyware utility, but i've heard good things about it. BTW, how's it going Flame? Armando: Gotta go! Don't forget to use MSCONFIG and tell Flame and i what you find for Startup Items. I'll try to check in tomorrow. Good night, Doc Quote Doc, Virus scanners AVG Free -- Anti virus scanner Trend Micro Housecall -- Online anti virus scanner. Anti spy/malware Microsoft Antispyware -- Anti spyware scanner. Windows XP Home and Professional only. Spybot Search & Destroy -- Anti spyware scanner Adaware SE Personal -- Anti spyware scanner Firewalls Use both a hardware and software FIREWALL. Be advised as dual software firewalls may cause problems ZoneAlarm Free -- Free firewall - more user friendly Sygate Personal -- Free firewall - more configuration options Removal tools The following files are not substitutes for the ones described above. They are either diagnostic tools or removal tools for malware of a certain kind HijackThis -- Manual malware remover. Post the HijackThis log generated only if requested! McAfee Stinger -- Virus removal tool. No substitute for a fully functional virus scanner! CWshredder -- CoolWebSearch removal tool. Widely known and persistant Hijacker. 1. Start 2. Settings 3. Control Panel 4. Internet Options 5. Security tab 6. Reset all security zones to Default And/or 1. Start 2. Settings 3. Control Panel 4. Internet Options 5. Advanced 6. Restore Defaults button. You may need to do the following as well 1. Start 2. Settings 3. Control Panel 4. Internet Options 5. General tab 6. Remove cookies, temporary files and history |
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| 752. |
Solve : Guru Meditation Failure!!!!!? |
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Answer» ???Greetings to you all. Just received the strangest window. Trying to play a game disc this message popped up every time i closed tray . Message as follows: Guru Meditation Failure! how would i know a bad script, what is a bad script and how would i scan for them. although disabling system restore i have figured out wrong usage of terms. He meant to say 'Viruses' Virus scanners AVG Free -- Anti virus scanner Trend Micro Housecall -- Online anti virus scanner. Anti spy/malware Microsoft Antispyware -- Anti spyware scanner. Windows XP Home and Professional only. Spybot Search & Destroy -- Anti spyware scanner Adaware SE Personal -- Anti spyware scanner Firewalls Use both a HARDWARE and software firewall. Be advised as dual software firewalls may cause problems ZoneAlarm Free -- Free firewall - more user friendly Sygate Personal -- Free firewall - more configuration options Removal tools The following files are not substitutes for the ones described above. They are either diagnostic tools or removal tools for malware of a certain kind HijackThis -- Manual malware remover. Post the HijackThis log generated only if requested! McAfee Stinger -- Virus removal tool. No substitute for a fully functional virus scanner! CWshredder -- CoolWebSearch removal tool. Widely known and persistant Hijacker.cool, i'll remember that for future. have scanned computer with the following, panda activescan pandaspyxposer trendmicro housecall, norton, adaware se personal spybot s&d non of these have found any virus although an adaware and a dialler turned up! SNEAKY bastards still getting the message, so i need to repeat the scans but with system restore program disabled? should not at least one of these progs found the virus or is it on the disk waiting to be activated? one more question, whats the difference between a hardware firewall and a software firewall, and how do i tell the difference? ta. Quote ???Greetings to you all. Just received the strangest window. Trying to play a game disc this message popped up every time i closed tray . Message as follows: Guru Meditation Failure! This odesn't really sound like a virus, more like an inaccessible file. Can you try to play the game on another computer? Clean the CD first. Quote one more question, whats the difference between a hardware firewall and a software firewall, and how do i tell the difference? ta. If you can remove it from your system, it is a software firewall. If you can toss it around the room, it's a hardware firewall. (I.E: Router)i'll give the game a go and let you know. perfect explanation of firewalls what anti virus system would you recommend to replace norton? and what of the message reference to guru meditation Quote what anti virus system would you recommend to replace norton? AVG Free |
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| 753. |
Solve : BLACK PLAGUE in Add/Remove Programs? |
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Answer» I go to add/remove programs in the Contol Panel and all looks fine. There is the list of all the programs on my computer. I begin to scroll down the list, when about halfway down a large solid black area appears. Keep scrolling and the black area breaks up into wide black lines. Scroll down farther and the second half of my programs appears looking normal. If I click on this black area, the white area around it turns blue. This black plague doesn't seem to effect anything on my system, but it SURE is annoying and shouldn't be there. Tried system restore to no avail. Tried changing user accounts to no avail. Tried sfc /scannow, again to no avail. ANYONE have any ideas as to this Black Plague? Could it be virus? try a trend online scan.........or a over heating problem?Why do you call it Black Plaque? I'm also fairly adept at Registry editing Just lucky I guess. Found out what the problem was after connecting to the link provided by Fed. Microsoft admits it has a problem with the control panel in IE 6.0. Need to do a repair on IE 6. Can't do the repair do to a missing SETUPWBV.DLL file. Went all over the web looking for this particular dll. Found the right dll in a few places, but not the right version. Can anyone help me find SETUPWBV.DLL version 6.0.2900.2180. Closest I could fine was version 6.0.2800, doesn't work. rundll32 setupwbv.dll,IE6Maintenance <<< shutdown/reboot pc...hold down the f8 chose last good config from the options on screen.......it may or may not work...Thanks merlin_2, tried that but again to no avail. Need to locate where to download that setupwbv.dll version 6.0.2900.2180. Who knows if that will work either?? Like I said before, sure appreciate all the suggestions. You'd think if Microsoft fesses up to the problem, as they have, they would supply me with that dll!??!Somehow your shell,reg has been corupted/damaged http://www.michaelstevenstech.com/XPrepairinstall.htm do you know computers........if you typed help in the cmd prompt... you will see a list of cmds...recover is one of them... |
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| 754. |
Solve : What's wrong with my PC?? |
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Answer» The other day my computer started RANDOMLY turning off in the middle of doing things, it's just POW, dead, gotta restart. Sometimes it TAKES an hour, sometimes it take 5 minutes. It doesn't happen at any specfic point i can tell. If ANYONE has any ideas about what might be causing this please help me out.The most obvious reason: |
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| 755. |
Solve : Folder Access denied? |
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Answer» I have window xp with ntfs partition and made a folder private. |
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| 756. |
Solve : Network Utilization? |
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Answer» Hi, |
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| 757. |
Solve : PC loops during boot up? |
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Answer» Hi, I read about my problem in one of the topics but I am totally new to this and do not know how to post my question on that specific topic. My computer keeps looping during boot up (I have windows XP). Yesterday we had a blackout and my computer shut off, today the computer kept freezing all day long today, it wouldn't even restart, had to shut it off manually. However, i think i also have a virus in system 32 because AVG keeps detecting it but cannot heal it or delete it. I have installed ewido, has been a lot of help but not ENOUGH. Now I cannot get to my files. Please let me know if you can help me and what type of information you need (remember I am totally new and need plenty of help). Thanks for your response, no I cannot start windows at all, it just keeps looping back to the same page where it gives me a choice to start in safe mode, etc.... If your system is compromised to a point where Windows will not load, it might be better to reformat and erase the virus plus your Hard Disk Drives contents entirely. Once you are done reinstalling Windows, take the proper security measures. You can also repair Windows XP. Installing and Using Recovery Console Perform a Repair Installation How to perform an in-place upgrade (reinstallation) of Windows XP Which is highly unrecommended since you will most likely be using your compromised system afterwards. |
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| 758. |
Solve : extract attachments, move them into directories? |
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Answer» Hi! Do you know how can I MAKE in order to separate all the attachments of mails and STORE them in another directory? May I use a batch file? What do you suggest? |
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| 759. |
Solve : save my files? |
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Answer» ok something happened to my computer this week and it's slowing it down majorly. I've decided to do a clean install since it's been about a year since i last did one. the only thing is that i want to save all of my music FILES and my pictures. I am planning to use my ipods external hard drive function. the reason for this is that ive discovered my partitions are pretty much a mess and i just want to START fresh. is using the ipod for this a good idea?What's the capacity of your ipod? |
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| 760. |
Solve : Re: bypassing administrator settings on XP? |
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Answer» No can do.Take some CLASSES in C++ or some other ADVANCED PROGRAMMING. |
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| 761. |
Solve : accounting? |
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Answer» how can i calculate time of running a certain program? |
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| 762. |
Solve : Loading Video driver dilemma? |
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Answer» I checked the advice already posted, but can't find a solution...I have drivers for my computer video (graphic adapter) loaded on 2 different floppies, in case one was faulty. When I go to the advanced settings tab and point the download to the A drive, I get an error message...illegal operation. (I reloaded Windows 98 on IBM 300GLs-2 of them). How else can I get these installed? It won't update Internet EXPLORER until the video is UPDATED. (??) |
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| 763. |
Solve : 16 bit Windows Subsystem error? |
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Answer» Quote This fix has WORKED for 1000s of people & I'd be very SURPRISED if it doesn't work for you too. Remember the one person it did not work for because she WOULD read one part one of the instructions, another part from the other instructions and then COMPLAIN to US about how the instructions weren't right? |
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| 764. |
Solve : Windows automatically restart? |
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Answer» What is the problem of my computer it is restart automatically without warning. I have no additional device installed. Please help. Thanks.First the most obvious option: What is the problem of my computer it is restart automatically without warning. I have no additional device installed. Please help. Thanks. More information needed.Before my OS use is Windows XP I encountered that problem, it is restart automatically, then I doubt that the problem is Windows XP but when I formated the computer and change my OS to Windows ME is the same problem, it will restart again and again after 5 or 10 minutes it is. I did not installed additional hardware or software. The hardware installed is only the modem and printer. The processor is Pentium 4 1.8 ghz, Elite Group motherboard, built-in video and audio. Please help. ThanksRP boy...... It sounds like a heat related problem ........when its cool its fine but when it heats up there is some expansion and something is breaking down or breaking connection. Check for dust buildup on the heatsink cooling FAN . If you are able .....test the PSU in another pc to be sure its ok . Reseat all the cards and the Ram. Monitor the temperature of the CPU . Try this app ..... PC Wizard 2005 ......... http://www.majorgeeks.com/download3846.html let US know dl65 You may wish to TURN off Automatic Reboot on System Failure. (If ME has it)What type of Power Supply Unit do you have and what kind of hardware? Does the same behaviour occur outside of Windows? Quote RP boy...... It sounds like a heat related problem Heat problems usually cause the computer to shut down, not restart.Sounds like the RAM may need to be re-seated or the fans are not cooling the computer properly. A lot can depend on where you are living, especially in tropical areas. How much RAM is fitted, and what is the Make and Model of the PC you are using?The Power Supply use is ATX - 300 P - P4, Motherboard is ECS Elitegroup, RAM is DDRAM 128, Processor is Intel Pentium 4 1.8 ghz. How to turn off Automatic Reboot on System Failure in Windows ME. ThanksI'm not sure if ME has it, there is no one left in the world who uses ME. LOL! Try Right click>My computer>Properties>Advanced>Start up & RecoveryNot so. If this system fails I could restore my ME installation from a drive image and be sure that it will work very well indeed, being both fast and responsive, even if it does not have the power of XP and doesn't like big drive VOLUMES too much. It works better in a fairly small partition. (4096-8192MB) (See: www.ntfs.com) It did take four years to get it working well, but that it a different story. As you can imagine, with using a drive image, there is no system restore and it is pretty much 'tweaked' to *censored*. Quote The Power Supply use is ATX - 300 P - P4, Motherboard is ECS Elitegroup, RAM is DDRAM 128, Processor is Intel Pentium 4 1.8 ghz. How to turn off Automatic Reboot on System Failure in Windows ME. Thanks Depending on what you can afford, I found that simply by adding more RAM, 512MB or more, I could easily install XP Professional, even though I had to get a new modem, as the old one was incompatible. My first reaction to your problem would be to re-seat the existing RAM module and see if there is anything loose INSIDE the computer. TAKE PROPER ANTI-STATIC PRECAUTIONS! ME will take 512 MB of RAM without adding any vcache settings to system.ini as I remember. If you install Everest (see link below and subsequent links) you can not only check the temperatures which your computer is running but you can also find out more about your computer's mainboard and see just how much RAM it can take. Up to 1024 MB of RAM is suitable for most uses with XP when multitasking. 512 MB is usually plenty for home use. If you can post the details and model number of the ECS Elitegroup mainboard it would help. As a general rule built in Video is not such a good idea if the RAM use is - inclusive - meaning that the Video RAM is shared with the system RAM. A separate Video card with its own RAM is a better proposition, especially where performance is concerned. If you right-click My Computer how much RAM does it say in the Properties box? (Just in case it doesn't say 128 MB) You can eliminate hardware problems by reformatting and reinstalling Windows ME. Although I would do exactly as Mac suggests and install Windows XP, which is much more stable. If the problem still occurs, then you know you have to look into finding the piece of hardware that causes it. |
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| 765. |
Solve : Windows XP CD Key?? |
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Answer» Okay guys, here is my issue. Okay guys, here is my issue. Tyler Arnold.....try this , it will retreive it for you . http://www.magicaljellybean.com/keyfinder.shtml dl65 Installing and Using Recovery Console Perform a Repair Installation How to perform an in-place upgrade (reinstallation) of Windows XP Quote Are the Boot.INI files different from windows XP home then windows xp pro? BASIC boot.ini files for XP Home and Professional. Control panel, System, Advanced, Startup and Recovery Settings, Edit ... the boot.ini file so it looks like... [boot loader] timeout=10 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect OR... [boot loader] timeout=10 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect If the Recovery Console is installed on the hard drive there will also be this extra line. C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons 1. Create a Bart PE iso, nothing extra added, just use defaults. 2. Boot system from PE CD. 3. Download LoadHive from http://www.matcode.com/codes.htm and put it on a floppy. 4. Run it from the floppy in PE, load C:\WINDOWS\System32\Config\software ... it will mount the hive as SOFTWARE_00. 5. Run regedit, find the SOFTWARE_00 subkey and navigate to CurrentVersion, export that subkey to the floppy. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion) 6. Move to a working XP machine, backup the DigitalProductId key. Edit the reg file from the floppy to only contain the DigitalProductId key. 7. Merge the DigitalProductId key from the floppy, run Keyfinder (Magic Jellybean Software) and it should find the key. Make a note of this key. It is the one from your machine. 8. Merge the backup you made and run keyfinder again, to ensure that the original key has been replaced on the good machine. |
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| 766. |
Solve : Cd rom Read problems? |
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Answer» I'm running Windows XP I have a HP DVD burner. When I put in a new CD my PC doesn't recognize that there is a new Cd in the DRIVE. When I go to My Computer and refresh "my Computer" it still shows what Cd was originally in. It only recognizes it when I load the whole PC. When I try to install a game or something I can't use the second disk of my program. |
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| 767. |
Solve : No sound from my computer anymore? |
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Answer» (I APOLOGIZE if I put this in the wrong forum. I'm completely dumbfounded as to what the problem is) The soundcard may not be properly seated. Quite likely and what happened to me, especially if the computer was laid on the L/H side with the mainboard at the top. Pull out the power and take proper anti-static PRECAUTIONS before handling any of the cards and don't use excessive pressure otherwise you can crack the mainboard. Check that there are no other loose cables inside. My level of stupidity is only rivaled by your helpfulness. It turns out that the sound card WAS properly positioned, nor were there any loose cords. But after opening it up, I realized that the "sound holes" that I was plugging the speakers into never reached the card. In my haste to unpack my computer, I forgot that I had two sets of those holes. What makes it worse is the fact that I put the sound card in myself several months before, so if anybody knew about the extra sound holes, it would have been me (since I put them there). This mistake of mine would have ended up more costly and embarassing, as I was under the assumption that I would need to purchase another card to replace the one I thought was broken. If I were not seperated by a computer and the fear of harassment charges, I'd hug you guys. No problem, glad it's something simple.Nice reply. Pleased to hear that it was something easily remedied after all. Just another bad case of 'holiness'. i have same problem as 1st post above - HELP!! speakers all plugged in, recently re-formatted to rid a virus, but no sound at all.... have Windows 98 (plain), no sound icon in bottom right of bar (media players "appears" to play visually, but not audio-wise!! ARRRGGG. Do have a "configuration error in LINE 10 that shows up" ever-so-BRIEFLY when I start up my computer but goes so fast I can't read it.....then windows starts up. Tried device manager, etc, but have no device set up... what do I do to "Set it up? I mean...all's I did was re-format (which I've DONE before) but this time...NO SOUND ICON/NO SOUND !!! ARRRGGG PLEASE PLEASE PLEASE help!!!Install soundcard drivers.u are talking to am idiot, here (w/respect to computers, anyway)... "HOW" do I install a sound driver thingy? (I assume e-thing is just dandy, but when I reformatted, s-thing went awry...) Shall i just try to re-format again?....that is a pain...last resort if u have no advice (been living w/o sound for a month now!!) HELP!! ps. i do not want to open up my computer as i KNOW it's just a mouse-click-ing thing that all I have to do is ACTIVATE my sound device by doing a bunc of mouse-clicks ..... You need to know the following:
If you need additional information, feel free to post. Or search the forum. |
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| 768. |
Solve : Canceling XP setup? |
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Answer» I have a VAIO MACHINE, was running XP upgrade setup. Setup failed with a cyclic redundancy check. Rebooting starts the setup process. Starting in SAFEMODE generates the error: setup cannot run in safe mode, setup will now restart....... how can I stop the loop?Try inserting a bootable CD/diskette and repair the OS or reformat the HDD. I would love to repair the os.... how can I get to the recovery console? Installing and Using Recovery Console Perform a Repair Installation How to perform an in-place upgrade (reinstallation) of Windows XPOK, so you're stuck with XP Home on the drive and an XP Pro setup which keeps on trying to run. Try booting into safe mode and open up the boot.ini file then edit it to remove any reference to the XP Pro setup. E.G. [boot loader] timeout=10 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect If he has installed the Recovery Console on the hard drive there will be another line so it will look like this... [boot loader] timeout=10 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons You MAY find a line such as... C:\WINNT\BOOTSECT.DAT="Microsoft Windows XP setup" or some such. That is the one you'll need to remove. Now see if you can get back to the desktop. If you can then copy the ntldr, ntdetect.com and boot.ini files to a floppy for future use. (Write-protect the floppy.) If he has SP2 on the hard drive and if you have an XP Home SP2 CD then you could run SFC /SCANNOW to replace any damaged system files. (This is one of the main reasons for avoiding OEM installations IMO.) Don't know if this will help at all...Startup problem Quote I have a VAIO machine, was running XP upgrade setup. Setup failed with a cyclic redundancy check. Rebooting starts the setup process. Starting in safemode generates the error: setup cannot run in safe mode, setup will now restart....... how can I stop the loop? As you can see, safe mode was not an option. Thanks for all the input folks I have wiped the drive and I am having the user beaten. I man want equal rights. |
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| 769. |
Solve : Getting VxD Dynamic link Call: VDHCP? |
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Answer» I'm getting a VxD dynamic link call : VDHCP(03) + 00001BE4 to "0489", service 7. I think it might be the AVG Free Edition Driver. I can't get the computer to stay up long enough to actually delete the program, or do anything else. I reloaded Win ME on top of itself, but it didn't help at all. I'm stuck. Any advice on how to proceed would be appreciated! Quote I reloaded Win ME on top of itself, but it didn't help at all. Only makes it worse. Quote Any advice on how to proceed would be appreciated! 1. Can you enter safe mode? 2. Have you recently added new hardware or installed new drivers? 3. Why do you suspect AVG Free?It will enter safe mode, but it still kicks out to the blue screen. I haven't installed anything new, but I have disconnected the computer's internet connection. That's why I suspect AVG. When the program attempts to UPDATE automatically, it kicks out to the blue screen.What if you remove the program via the DOS prompt?Now that sounds like a plan. Could you walk me through it?Sorry, I have no skills that cover MS-DOS. This may be helpful: A complete brief overview of each of the MS-DOS commands.. You may be ABLE to access a DOS prompt by pressing F8 before Windows ME loads. If not, type cmd or command in the RUN box, if you are able to.It can't be AVG, it doesn't start in safe mode.Thanks for the info. I couldn't get the DOS to work, so I CTRL-ALT-DELETE'd during start-up and stopped the AVG PROGRAMS from running before they really had a chance to load. With some timing, I got the computer to come up and uninstalled AVG. All is working again.Do not forget to reinstall AVG Free. You do require a virus scanner. |
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| 770. |
Solve : pleeeeeeeeeease can any one help me? |
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Answer» ok here goes i am trying to reformat my computer with xp it formats my hd then when it reboots i get message "couldnt open drive bla bla" when i take the xp cd out and restart it i have a blank screen with blinking cursor in left HAND side, i have 2 hard drives and i have tried with both and get same problem, i read that my bios might NEED to be changed but i dont know how or what to change, i have changed the boot from cd and then tried the boot from hd and nothing is working? im very stressed please any advice?? You need to set the CD-ROM drive as the first boot device. But first, insert the Windows XP CD-ROM. You should be prompted to enter the setup by pressing any key. yeah ive done that and pressed any key to boot from disk when that comes up, i get passed the partition drive stuff so it has copied the files but when it goes to restart the computer that message keeps coming up Once it is done reformatting, you need to ignore the message and let Windows XP begin installing. It will do so after the prompt is gone.ok thanks maybe i need a little patience!!!! I'll try waiting to see if it works ???im going grey real fast hehe this is what i have done so far..... welcome to set up...format partition using ntfs.....setup is formatting.... please WAIT while setup copies files to windows installation folders........ this portion of setup has completed computer will restart........then i get message "couldn't open drive multi(0) disk(0) rdisk(0) partition(1) NTLDR: couldnt open drive multi(0) disk(0) rdisk(0) partition(1) I have waited and nothing is happeninggggg also if i push any key now the computer restarts and the same message comes up again soooo i took out the cd and tried restarting the computer again and all i get is a compac logo saying 348mb ok then a black screen comes up with a blinking cursor in top left hand corner, i have double, TRIPLE checked all cables plugged in correctly. if i unplug that hd and try other hd i have same problem but when i take cd out for that hd it says ntldr missing press any button to restart so i do that and still get ntldr missing.................? is my computer shagged??Is that you, Laurie?NOPE i'm not laurie!! BUT i am pulling my hair out any suggestions?Review the following article: NTLDR is Missing. |
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| 771. |
Solve : New to SCSI/ cant install windows? |
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Answer» First of all I must say Hello to everyone. |
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| 772. |
Solve : Stupidly deleted the ATI thing-lost color? |
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Answer» i was deleting some files using the add/remove programs and accidently deleted a file that was ATI something or other. After I rebooted my machine I found that I have lost the 32 bit and 256 bit color options. My monitor is very grainy and hard to READ. I don't know what to do. I have tried to re-install or run the SETUP for the ATI Xpert 128 16MB AGP graphics card - and it seems to die when it comes to loading the graphics. I tried something else that was ATI on my computer and it died on loading the graphics. I tried going out and updating the drivers, but when I got to that ONE it told me to insert the ATI disk/cd rom and I don't have one of those - can anybody help?Try restoring it to a previous state.Remove the drivers and reinstall them. |
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| 773. |
Solve : aim wont work? |
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Answer» i tried to install aim on my computer but while it was doing it to errors came up they said: |
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| 774. |
Solve : Shutting down problem!PLEASE HELP!!!1? |
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Answer» Hi, i have a PROBLEM with my computor, it seems to shut down of its own accord. I think it may be a virus that is causing it to do this. When i try and do a virus scan my computor switches off during the process of scanning. I USE AVG 7.0, spybot search and destroy and Ad-aware SE personal but my computor shuts down during all. Also when i try and do numerous things on my computor it switches off. There are no warnings that the pc is going to TURN off either, the power just goes off. Can you help?What are your system temperatures, wattage use and specifications?The system specs and the operating system may help,to answer your question?this may sound kind of SIMPLE but you may want to go into your screen saver/ power save settings. Your computer may be set to turn off after a certain time by accident.Check whether CPU fan is working or not. |
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| 775. |
Solve : accessing ms-dos games on windows xp? |
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Answer» can someone explain to me how to do this. i love some of the GAMES i own that run only on dos, but i dont have a computer working to make a direct connection to dos. I really want to play some of these games, but i cant because i dont KNOW how to play them over dos with a WINDOWS xp system. PLEASE help!!! |
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| 776. |
Solve : Norton Antivirus deleted a Windows nls file...? |
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Answer» Okay, we have Windows XP Home Edition, on a Dell Dimension 8200. When I did a full system scan yesterday with Norton Antivirus, it detected and deleted a 'suspicious' file. When I started my puter this morning, it said the following: Well, we don't have our set-up cd anymore, who knows what happened to them. Without any backup restore disks ( which would have come with the PC ) your in big trouble ........you don't just lose that sort of thing . let us know dl65 Try the following: 1. Before Windows XP loads, press F8 2. Choose last known good configuration.Thanks for the responses! Okay, I tried 'last known good config' and safe mode startup, but both of those lead me back to the same error message. I'm certain it was Norton that deleted the file. When I did a full system scan yesterday, Norton found four 'suspicious' files, but the 'delete failed' for three and succeeded for one (I don't remember it asking me if I wanted them deleted, it just told me that it had). I checked out where the other three undeletable files were (before I turned off my computer yesterday) and they were in the same folder (system32) as the one which is now considered missing or corrupt. So I'm sure it was Norton. I think we made the mistake of loaning those setup cds to someone several years AGO, and they were never returned. :-/ That's a mistake that'll never be repeated. If I can find someone else that has Windows XP Home Ed and borrow their stuff (and carefully return it), do you think we could recover the file that way? Are their several different versions of Windows XP Home, or just one?Is the drive formatted to NTFS or to FAT32? It could make a difference...C_1252.nls File Missing or CorruptI honestly don't know. How do I check/change how my drive is formatted? What is the difference? Quote I honestly don't know. How do I check/change how my drive is formatted? What is the difference? Try using a Windows 98 bootdiskette, if it can read the Hard Disk Drive/partitions it is FAT32. If it can not read them, it is NTFS.Unfortunately, I don't have a Windows 98 boot diskette. :-/ We're gonna see if we can borrow someone's installation cd for XP Home. Thanks for the help (especially that c_1252 missing or corrupt link, that's rather useful ) This forum is pretty cool. It is now bookmarked. For future modify the setting of Norton. Under configure section change the "delete file" to quarrantine.Good thinking!You can download a '98 bootdiskette image file from here... BOOTDISK ARCHIVE ...to a good computer's hard drive, double-click on the image file and put a floppy in the A: drive to make yourself a '98 bootdisk. DOS COMMANDS |
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| 777. |
Solve : CSRSS? |
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Answer» Hi there, Process File: csrss or csrss.exe. You have scanned for Viruses and Trojan Horses? You are using Norton with the latest definitions? Has CRCSS.EXE requested Internet access in the past? Quote Hi there, I feel the best thing to do is to put your Operating CD and run a repair installation this will not effect your data, or you could put the error message into Google search this sometimes will give the answer. I think the best bet would be to run a repair installation.Yeah, I'm using Norton, and all latest updates of various trojan removal software. I only bought this computer in August and until now, had no problems with it. I had never even heard of CSRSS before then! Lisahttp://www.bleepingcomputer.com/forums/index.php?showtutorial=42 Quote Yeah, I'm using Norton, and all latest updates of various trojan removal software. I only bought this computer in August and until now, had no problems with it. I had never even heard of CSRSS before then! Did your firewall block nothing? What has led to this issue? Have you removed any files? |
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| 778. |
Solve : Help. Whats wrong????? |
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Answer» I am trying to install a game. I have windows XP and i am inserting the game into the CD Drive and it auto runs then i press the install button on the game screen and a window pops up SAYING " C:\WINDOWS|SYSTEM32|AUTOEXEC.NT. The system file is not suitable for running MS-DOS and MICROSOFT Windows applications. Choose 'Close' to terminate the application." It then gives a choice of Close or Ignore. Neither of which do anything to help. Please can someone tell me how to install it. P.S it is compatible for XP!! as it runs on our other XP computer.Right click on the installer and click on properties. |
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| 779. |
Solve : XP background? |
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Answer» While on the internet, a program was downloaded onto my computer that is now covering up my windows background. I have tried everything I can think of to get rid of it, but to no avail. When I right click and click on properties, it lists none. Is there a way to remove this off my computer so my real background shows up again? |
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| 780. |
Solve : movin operating system to other HD? |
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Answer» Hi all, I can easily back up everything on D to C and format D then Rearange the connectors and change the jumper settings. Why exactly do you want to do this? If you create an image, you only have to set the BIOS to boot from HDD 1 should the new HDD be the slave.I am having trouble and would like to switch hard drives. My main question is. If you have a computer with 1 HD with win 98 on it and instal a second HD also with 98 on it what will happen. Will it boot from the first (master) drive and ignore the OS files on the second HD? Thanks. DarrylIt should boot from the master and ignore the installation at the slave.It may allow you to choose from what installation you wish to boot. If it does not, it can be easily done by editing the boot.ini. More INFORMATION regarding the boot.ini can be found here.THANK YOU BOTH VERY MUCHYou are welcome, come back anytime. |
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| 781. |
Solve : help and support files? |
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Answer» I reformatted my computer..win XP home edition and now I cannot access my help and support filesDo you see an error message? Have you tried running a Windows Update? [glb]Flame[/glb]I dont GET any errors it just wont open when I click on it and I did my updates. do I MAYBE NEED service pack 2?still nothingIf it's a recent fresh install of XP I'd do it again. You don't need problems from the very start.You may need to enable the Support and help files service in 1. Start 2. Run 3. Services.msc But I would reformat as well if I were you. Unless you allready activated.Have you used Easy CLEANER by any chance? See Kelly's Korner for a fix. #235 |
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| 782. |
Solve : windows not recognizing new HD? |
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Answer» Bios recognizes new hd, windows 98 DEVICE manager recognizes it but I can not give it a letter designation.That part of Device manager is grayed out. HD has PASSED all hardware tests. What now?Has it been FORMATTED? |
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| 783. |
Solve : memory dump? |
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Answer» Have a Gateway computer running Windows XP Home EDITION. When I turn my computer on it starts to a blue screen and starts doing a memory dump with a countup. |
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| 784. |
Solve : eZula? |
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Answer» Does anyone know what this is and how do u get rid of it:- What is Internet Cleanup? I have never heard of this program. It does the following- Cache FIles-Unprotected Cookies-History Items-Active X controls-Plug ins- File and Folder entries-Recent entries-Sypware Categories.Is eZula PRESENT in all those folders? Remove it MANUALLY from safe MODE, then. |
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| 785. |
Solve : Hard Drive Reformatting won't work? |
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Answer» After a few weeks of working perfectly, my computer SUDDENLY decided to break down yesterday. At the Windows loading screen (where the windows logo comes out and the little green loading bar comes up) it would just stop and stay at that screen. |
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| 786. |
Solve : Transferring e-mail info? |
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Answer» Hi folks. I recently bought a new Dell computer and would like to TRANSFER into OUTLOOK my e-mails and address book from my old Outlook in the old computer, which runs on Windows 98. |
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| 787. |
Solve : Re: Changes to desktop? |
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Answer» http://www.themeworld.com/themes/index.shtmlYou can get rid of your clock stuff through your control panel. Drag the top of your taskbar down to a single level. What resolution are you running?Put your glasses on & set your text BACK down to the default. Rien NE va plus.A cause de quoi?Les ROUGES ou les noirs? |
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| 788. |
Solve : 16 bit programs not running? |
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Answer» Hi, |
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| 789. |
Solve : what is index.dat?? |
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Answer» I've been cleaning up my hardrive and I've noticed files named index.dat are scattered around my computer. They look like their listing every internet site i've been to. Any idea what this is and why it's logging every place I go?Thats the whole point of index.dat. no matter how much you clean your temp folders, there still will be a record of what sites you been to.. If you really dont want anyone to know where you went i say use this TRIAL program called evidence eliminator. Btw I don't think you can delete index.dat. Evidence eliminator will just clean it up and erase itI've just got an idea, anybody know how to make a program run at shutdown (after everythings closed)?You cant run anything on shutdown, shutdown starts exiting everything... What were you THINKING of doin? You can run in DOS.. If thats what you meanWhen I tried to delete a index.dat file it said that another process was using it. Probable IExplorer or something along th elines of that. If you could make a batch file that, on SYSTEM shutdown, deleted the index.dat files, SINCE everythings already closed it should have no problem deleting itFrom what I know you cant erase index.dat yourself you need some special program. Of course they are only trial I do not know any full versions out yet free. Anyways you shouldn't be worry about it unless someone checks you computer everyday HTTP://www.ccleaner.com will delete it on the next reboot.Have a look here http://www.techtv.com/screensavers/windowstips/story/0,24330,3668551,00.html I think you can delete it. I must be missing something. I am running Win.XP.Home and here is the screen output from both Command and Cmd - c:\>del /s index.dat C:\Documents and Settings\DUSTY\Cookies\index.dat The process cannot access the file because it is being accessed by another process. C:\Documents and Settings\DUSTY\Local Settings\History\History.IE5\index.dat The process cannot access the file because it is being accessed by another process. C:\Documents and Settings\LocalService\Cookies\index.dat The process cannot access the file because it is being accessed by another process. C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat The process cannot access the file because it is being accessed by another process. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat The process cannot access the file because it is being accessed by another process. C:\Temp\Temporary Internet Files\Content.IE5\index.dat The process cannot access the file because it is being accessed by another process. c:\> So where am I going wrong please? It doesn't matter whether the /s is used before or after the filenameTry the same in Safe mode |
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| 790. |
Solve : adding internal usb connections? |
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Answer» does anyone know if there is a PCI card that has 2 or more INTERNAL usb connections?http://stores.tomshardware.com/search_getprod.php/masterid=933845//Every half-decent computer store should be ABLE to sell you one. Even our ex-con computer store can. |
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| 791. |
Solve : Language Pack? |
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Answer» Hello all, I am trying to play this GAME www.rfonline.jp and I cannot get a language pack for it, I Have tried absolutely everything. I dont have the windows XP cd that it SAYS you need but i know u can just download it. I think im almost up to a gig of downloaded stuff that i dont need its rediculous. |
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| 792. |
Solve : Compressing (?) old files? |
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Answer» How do I prevent Windows disk defragmentation from compressing older files? I have seen Mac post a registry entry which you had to disable, but I can not remember where it was.Will I run into more than one key that way? Could you specificy the path? I do not feel like reactivating Windows if I delete the wrong entry.Disk Cleanup Tool Stops Responding While Compressing Old Files Quote I do not feel like reactivating Windows if I delete the wrong entry. You should make a DRIVE image. TERABYTE Quote
No CD nor DVD writer. I will look into the article you posted, THANK you.Defragging doesn't compress files. File compression can be unticked in disk cleanup. Ccleaner does the same and more than disk cleanup but is 1000 times faster. Quote Defragging doesn't compress files. WDF reports that it is compressing old files. What other application could have done this? The more I run WDF, the more compressed files I find on my computer.I have removed the entry and the computer is still booting. I will see if this causes Windows to stop compressing files.That's strange, my defrag only defrags? Are you sure you don't mean disk cleanup? Maybe it's an XP THING, I'll check it out.My XP defrag doesn't compress files either? Where/how did you find these compressed files? It's all double dutch to me.Probably file compression on NTFS volumes. (?)WELL, it must have happened somehow. I never USED to defrag and I had no compressed files. Now I defrag my game computer each time data is added or removed and I end up with well over 400MB of compressed files. Which I find and remove by using Windows Disk Cleaner. I only play games on that computer, the only tools I use are WDD and WDC. I checked on this computer, and it does not find any compressed files. I do not use WDD that often here. |
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| 793. |
Solve : Need help with data retrieval.? |
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Answer» sup? The other day my system stopped functioning properly. When I turned on the system everything would seem to function normally except that the monitor won't show anything. I tried some other monitors but they didn't work. I opened up the system and everything would seem like its functioning normally. I tried my sister's vcard but its the same *censored* thing. It wasn't until I removed the power connectors(molex and so FORTH) from the various devices that I realized the power connector which connects the power supply to the mobo was fried for the most part. Unfortunately it made some burns in the powerslot in the motherboard as well so I'm guessing its USELESS too. I already know I need a PS but I need to know how to get my hard drive operational again or at least access the files that was on that hard drive with the other things I currently have. Any help would be appreciated. You can mount it as a slave in your sisters computer and transfer the files. Quote sup? The other day my system stopped functioning properly. When I turned on the system everything would seem to function normally except that the monitor won't show anything. I tried some other monitors but they didn't work. I opened up the system and everything would seem like its functioning normally. I tried my sister's vcard but its the same *censored* thing. It wasn't until I removed the power connectors(molex and so forth) from the various devices that I realized the power connector which connects the power supply to the mobo was fried for the most part. Unfortunately it made some burns in the powerslot in the motherboard as well so I'm guessing its useless too. Once you have partition a hard drive in most cases you cannot recover data I tell every one never partiton your hard drive always have a back up drive say 40GB so that rather then partition - reformat the main drive. Quote
ojas25 - Will you explain that please? I have never had a problem accessing data on a slaved drive provided the OS file systems are compatible. Thanks Quote If the Power Supply Unit nor Motherboard did come with an additional +12V connector (4 pinned) you should consider buying one that does. Not sure what it looks like, is that the one with two pin slots in two rows and the TOP has a clip? Not too sure what it looks like on the mobo either. Any benefits to this? Quote If you are into DIY, you may be able to repair the mainboard by replacing the main power connector. I would advise against this, though. Especially if you consider using the same Power Supply Unit. It's probably not all that safe. No way, that's out of my scope and its sounds difficult. The damaged atx connector on the power supply is probably unsalvageable. It was a 350w powersupply but I plan on getting a 400+w. Quote You can mount it as a slave in your sisters computer and transfer the files. Not sure if that's possible. Her main hdd is almost full and she runs Win ME. Will things still work out if I mount that same xp hdd as a slave if I install Win 98 on that spare hdd(making that one the master) I was talking about earlier? Will I still be able to transfer the files I need in that case? Dusty also mentioned file system compatability which has me extremely worried. |
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| 794. |
Solve : Photos won't open? |
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Answer» Moved PHOTOS from older version MS to XP. Get this error message: JPG is not a valid win32 application. How to correct this, please? |
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| 795. |
Solve : How 2 FORCE Write Protection off Flash Drive? |
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Answer» HI all, I have a U beaute MMC flash based mp3 PLAYER. Result? Dummy2K, Quote I looked for "Dummy2K" in the user database and was unable to find any mention of him registering or creating an account, unless he attempted to create an account under a different name I don't believe he REGISTERED. The activation e-mails are automatically sent out and should not encounter any type of issues, unless our e-mail server is down. Some users however do have SPAM filters or verification programs enabled, unfortunately we cannot verify our e-mails so users must have these disabled, otherwise they will not receive a notification.Dislexia not withstanding, he looked for the wrong name. However, I will email him. Thanks Raptor.No, I must have given him the wrong name. I thought you were called Dummy2K. Actually, this is the first time I see your name as "2k Dummy"I was joking about the dislexia. Hopefully, you were not offended.Me? Offended? Not possible. [size=10]I need a hug now[/size]Hmm the Microsoft work around - for XP does not address the issue, the work around for 2000 does address the issue - but it doesn't work. I contacted the teck / support / inquiries people at Sandisk - and they have been suspiciously quiet - and after a couple of emails to them, they have NOT replied. As generally unscrupulious as MS are in releasing bad (aquired) software, there is some really good stuff they have done and occasionally I have run across some really good support / tech services, to fix up the BUGS in their software, while avoiding getting ripped off in the process (which I usually had to fight for). So I sent this email to assorted depts in Sandisk and MS: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Hi, I have a U beaute MMC based mp3 player. I have a Sandisk 512MB MMC in it and yes the card is unlocked. One of my fathers sent it over from Canada - brand new, in the pack, about 2 months ago. The last MP3 player I had, had defective earphone jacks, and so I removed the Sandisk card, put that on the shelves and sent the player back for replacement. The replacement came back, and when I stuck the card into it, I tried to overwrite / delete the old tracks, and also to copy new tracks onto it. However, the bloody thing spat back at me "Cannot delete / overwrite / format / etc. because the drive is now write protected. And after trying everything I can think of, etc., I searched through about 120 posts on 120 websites on the subject, there are lots of people and sites saying "remove the write protection" but none of them actually say how to do it.... There is NO clear "turn write protection off" anywhere in XP and there is as far as I can tell, no DOS commands etc., to force the disk to be overwritten / brought back into service. It seems to be enough of a common problem with flash disks in cameras and USB drives and such like to produce many posts, but no clear, concise and working solutions. And I can't find anyone who actually knows how to crack the "write-protected" function for a flash drive? (online or elsewhere). This is some of the stuff I have done to crack the "write protected" issue. It won't format, delete, overwrite, cut, paste, or respond to any the XP GUI commands or DOS commands. There may be an issue with the card it's self, it may be a matter of having formatted the card as a FAT32 instead of a FAT filing system (we live and learn???) cause the former MP3 player was playing up and or a whole heap of causes... But it's a 512M Kingston MMC card, reading as 483 Meg FAT32.... And I have tried.... XP, computer management, disk management, properties. No "read only" attribute in PROPERTIES, only "Share this folder on Network" + "Allow network users to change my files" - both checked. Jump into "Command Prompt" CD D: attrib -r, a pop up says: "THE DISK CANNOT BE WRITTEN TO BECAUSE IT IS WRITE PROTECTED. PLEASE REMOVE WRITE PROTECTION FROM THE VOLUME IN DRIVE D:." [cancel / try again / continue] I hit any of the three commands and it comes back in dos: D:\attrib -r Unable to change attribute - D:\001 (file name).mp3 Unable to change attribute - D:\002 (file name).mp3 Unable to change attribute - D:\003 (file name).mp3 etc. So I have tried all this and similar before... in the XP GIU and in XP DOS and I am honestly STUCK. It player plays just fine tho..... I had a crack at hooking the MP3 player into a different computer - same problem. Any ideas on the subject? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ A twat as MS sent this reply: Dear Shane I have not received a response from you and therefore will be closing and archiving the case at this point in time. It was my pleasure to work with you on your Windows Update issue. Should you require any further assistance in relation to this case please feel free to reopen it. Thank you for contacting Microsoft Online Assisted Support. Kind regards, Sunny Cheok Microsoft Australia & New Zealand Technical Support http://support.microsoft.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Which is quite an interesting thing to say - "Response? what response?" Slap that mans head for imbecielity... So I told him so. Better upload this.... stay Tuned for part 2. Fell asleep due to boredom............yawn......... Hmmm so much for "stupid" service from Microsoft... It just really *censored*'s me how "software" decideds to make it's own attributes as "Acrhived" and then set it's self as "READ ONLY" and "write protected"..... And hence "un-deletable", "un-erasable", "un-formatable (/u)" and "un-alterable" in any form...... The attributes can't be altered, no commands in the XP GUI or DOS work... But there is something in this, that is both thrilling and engaging. I am going to crack this..... no matter what. I get the feeling that it's something to do with a) the FORMATTING to fat 32, b) registry settings on protected files and c) a combination of read only and write protected settings and) the way XP defines flash drives or recognises them as hard drives... Something in that lot holds the key to cracking the "locked up" flash cards issue. Perhaps I should tell the clowns in Microsoft, that I might go to open source software - Oh wait a minute, I have to just download another 210 security patches and software updates... and yeah the folks at Sandisk?, I might just ask thier competitors at Kingston or some other flash card maker, what crap service the Sandisk people are giving to their customers, in respect to a KNOWN FAULT with FLASH CARDS, and while asking for their help, resolve to only buy the most helpful companies flash cards in the future. Yeah, be a winner, get rid of the losers....... I shall ask around for some more expert help, and when it and or an illumination comes, or I have more time to reseach it, I shall post it here. Mean, as a pussywhipped *censored* - while I have housework to do..... |
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| 796. |
Solve : How do I reload windows XP?? |
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Answer» Dell Dimension 4400 I've never replaced any internal components before. Is it easy to replace a floppy drive? Are there step-by-step instructions and schematics somewhere? I haven't come across one but this will get you into the casing. RAM Reseating & Fitting PDF File You'll have to take both side panels off to get at the retaining screws for the drive. Just be SURE to unplug from the mains and to take proper anti-static precautions. |
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| 797. |
Solve : W2K Adv. Server C drive shows as "C" &am? |
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Answer» With a new Abit AW8-MAX board, 2x300gb Sata drive, after installing W2K adv server with the 2 drives in Raid 1 (MIRROR) using either the INTEL ICHR raid or the additional Silicon Image 3132 raid controller, performing new install, in newly formatted disks, after a few REBOOTS the C drive appears twice in Explorer , as C and E. In the Disk administrator it appears only once, randomly as C or E. Of course, then system has all kind of problems. Latest BIOS is installed on motherboard. |
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| 798. |
Solve : Web Browsing? |
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Answer» Hiya! |
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| 799. |
Solve : can't move desktop icons? |
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Answer» I am using Windows 98SE and in the PAST have been able to move icons on desktop using drag and drop. Can no LONGER do that. What does it want?Right click pn your Desktop and unselect the functionthat causes it to auto-arrange icons. |
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| 800. |
Solve : Help me fix my comp:(? |
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Answer» When i log in to my computer it says something about mcafee is corupt and im suppsoed to find the backup copy. if i just cancel mcafee then lots of stuff doesnt work like msn:( and i want to know how to fix itI dont realy know wut im talkin about but its says mcafee privacy service |
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