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Types of Secured Loan: 

⇒ Gold Loan 

⇒ Housing Loan 

⇒ Loan against Shares / Mutual Funds 

⇒ Vehicle loan

D. All the above

D. All of the above

B. Long-term Decisions 

Fixed Rate Interest: When the rate of interest applied to a loan or a deposit remains constant and unchanged from the beginning to the end of the maturity of the loan/deposit, it is called Fixed Rate of Interest.

Features of Annuity Policy are as follows: 

a) It is a policy under which the insured amount is payable to the assured by monthly or annual installments after he attains a certain age. 

b) The assured may pay the premium regularly over a certain period or he may pay the premium regularly over a certain period or he may a lump sum of money at the beginning of the Policy. 

c) These policies are useful to persons who wish to provide a regular income for themselves and their dependents.

D. Cash Flows

When the rate of interest applied to a loan remains constant and unchanged from the beginning till the maturity of the loan it is called “Fixed Rate of Interest‟.

Interest rate remains fixed irrespective of market conditions.

The borrower or the depositor has peace of mind.

The uncertainty is removed, Thus it brings a sense of Certainty and security.

Various types of General Insurance are: 

⇒ Fire Insurance 

⇒ Marine Insurance 

⇒ Motor Vehicle Insurance 

⇒ Health Insurance 

⇒ Personal Accident Insurance

Premise-based Call Centre Technology: Historically, call centres have been built on PBX equipment that is owned and hosted by the call centre operator. The PBX might provide functions such as Automatic Call Distribution, Interactive Voice Response and Skills Based Routing.

Virtual Call Centre Technology: With the advent of the Software as a service technology delivery model, the virtual call centre has emerged. In a virtual call centre model, the call centres operator does not own, operate or host the equipment that the call centre runs on. Instead, they subscribe to a service for a monthly or annual fee with a service provider that hosts the call centre telephony equipment in their own data centre.

Cloud Computing for Call Centres: Cloud computing for call centres extends cloud computing to Software as a service, or hosted, on-demand call centres by providing application programming interfaces (APIs) on the call centre cloud computing platform that allow call centre functionality to be integrated with cloud based Customer relationship management, such as Salesforce.com or Oracle CRM and leads management and other applications.

Under Nomination, the Nominee gets only the right to receive the policy money in the event of the death of the policyholder. Nomination does not pass on the property in the policy. If nominee dies when the policyholder is still surviving, then the nomination 

would be ineffective. Nomination has no effect if the policyholder is surviving. If Nominee dies after the death of the policyholder but before receiving policy money, then also Nomination becomes ineffective and money can be claimed only by the legal heirs of the policyholder.

It is a technique by which the scope of the job is increased by increasing the number of tasks associated with the job but at the same level in the organization. Job enlargement.

Instruments of Monetary Policy are as follows:

Quantitative or General Methods:

• Bank Rate 

• Open Market Operations 

• Change in 

• Cash Reserve Ratio (CRR) 

• Statutory Liquidity Ratio (SLR) 

• Repo and Reverse Repo rates

Qualitative or Selective Methods: 

• Selective Credit control 

• Rationing of credit 

• Moral Persuasion 

• Direct action

Features of Bank Loans: Bank loans have the following characteristics: 

⇒ A bank loan may be either secured or unsecured depending upon the circumstances. 

⇒ The interest charged by the bank on such a loan may be either at the fixed rate or at variable rate. 

⇒ If mortgage loan is to be obtained, the borrower has to pay a number of fees such as title searching fees, application fees, inspection fees, etc.

C. Cash receipts and payments 

Transfer of ideas, Aids in Decision making, Provide Effective Leadership, for interacting with society, for education, Increases Cooperation and Organizational Peace.

It is important to have proper security arrangement to protect the customers and the Bank.

• The entrance / exit gate should be always guarded by a gunman. The gate should be open to permit entry or exit of only one person at a time. This will prevent the miscreants to run away quickly if they try to do some mischief. 

• All other entries to the branch hall should be closed to prevent anybody from entering or exiting the bank from that entry point. 

• Burglar Alarms should be fixed at several places in the branch, including one each in the Vault cash cabin/s, in the cash manager’s box or desk, or branch manager’s cabin.

Forms of verbal communication are: formal and informal.

B. Debentures 

ATMs are primarily machines to securely store dispense bank notes. ATM is a preferred self-service channel available to cardholders. The services available include payment of utility bills, topping up of mobile phones, reloading prepaid cards, etc.

ATM is a computerized machine that provides the customers of banks the facility of accessing their account for dispensing cash and to carry out other financial & non-financial transactions without the need to actually visit their bank branch.

Uses of ATMs:

24-hour access to cash

View Account Balances & Mini-statements

Order a Cheque Book / Account Statement

Transfer Funds between accounts

Refill your Prepaid card

Drawbacks are: 

1. uneven nature of monthly installments 

2. Entire budget out of order due to hike in EMI payments.

3. Dependent on some underlying index, which goes on changing.

(a) Supply goods and service which customer can’t or do not want to produce for them. 

(b) Creating jobs for suppliers, co-workers, customer and distributor. 

(c) Continually developing new process for goods and service. 

(d) Investment in new technologies as well as in the skills of employees. 

(e) Building up as well as spreading international standards. 

(f) Developing good practice in different areas such as environment and workplace safety.

This service of buying / selling financial products is known as Brokerage services.

Investment Bank Dealers know their customers’ needs and can help meet the two customers. Bank Dealers buy / sell financial products on behalf of their customers. Bank earns brokerage income and profit from buying / selling of securities.

Bank Dealers provide brokerage services in case of:

• Equity shares 

• Debt Instruments 

• Currencies 

• Derivatives instruments

A research organised by EPRI (electric power research institute) on medium voltage XLPE cables found that DC high potential at 80% of the factory value 

a. Subsequently reduces the life of the cable and 

b. It did not identify significantly weakened cable.

Based on above research recommended maintenance proof test voltage = 60% of the factory test voltage. 

Maintenance and repair: 

Before attempting for any corrective maintenance on power cables like replacement of lugs or jointing of cables following should be taken care 

a. IR value should be good and it should be comparable to the previous values. 

b. The quality of joints should be such that it dies not add any resistance to the circuit. Before jointing is commenced it is advisable that IR of both sections of cable to be jointed be checked. 

c. Before jointing a paper insulating cable (for PVC cables this step is not required), the paper insulation should be tested for the presence of moisture by immersion in hot compound for paraffin wax at a temperature between 120°C and 140°C. the presence of moisture indicated by the formation of bubbles when a piece of the paper is immersed in hot compound. Use only single strip of the paper. 

d. In case dia of die to be used for crimping is slightly more than dia of cables, then use some loose strand before doing crimping of lug. While crimping it should be ensured that homogeneity of cramped conductor strands is achieved otherwise it will add resistance and create over heating. 

(1) Checking and Opening Clients’ accounts as per the details provided 

(2) Issuance of cheque books. 

(3) solving request of custemer’s

Business and Society are not correlated with each other. False.

D. net worth of the business

Contingent liabilities comprise of those liabilities which are not known in advance and are unforeseeable. 

Every bank makes some provision for contingent liabilities.

a) Claims against the bank not acknowledged as debts. 

b) Liability for partly paid investments.

Security features available in the online banking are: 

1.Security token device for online banking 

2.Use of a secure website has become almost universally adopted 

3.Single password authentication

Correct option: a. Gondolas

B. Increase in cash 

Correct option: d. Meat and meat products

Phising : Phishing is the centre stage of Internet scams, in the way of sending emails at arbitrary.

Skimming Fraudsters use skimmers to make fake ATM cards, a swipe-card device which reads consumer’s ATM card’s information.

Spoofing: The invader creates a misleading context which false you in making an unsuitable security- appropriate decision.

Economic, legal, ethical, Philanthropic

Correct option is A. Goodwill 

Correct option: d. None of the above

The full form of ECom is E- Commerce.

As per RBI guidelines which category of loans could be priced without reference to base rate?

As per RBI guidelines (as in July 2012), the following categories of loans could be priced without reference to Base Rate: -

⇒ Differential Interest Rate Advances; 

⇒ Loans to banks' own employees including retired employees; 

⇒ Loans to banks' depositors against their own deposits

Fraudsters use skimmers to make fake ATM cards, a swipe-card device which reads consumer’s ATM card’s information. Scammers swipe information from credulous customers by inserting onto an ATM. They take a blank card and by inserting the card they are able to encode all the information when they swipe from an ATM and through a small camera which is mounted on the ATM the skimmer catches the PIN

i) To restrict the expansion of Bank‟s limit 

ii) To increase Bank‟s investment in approved securities 

iii) To ensure solvency of Banks

Information Technology (I.T) is a set of tools, processes, methods, and related equipment to collect, process, and present information.

The important branches of accounting are Financial Accounting, Cost Accounting and Management Accounting.

Financial Accounting: The purpose of financial accounting is to ascertain the financial results of a firm i.e. the profit made or loss incurred in the operations during a specific period. It is also aimed to know the financial position i.e. the assets and liabilities position as on a particular date. It also provides relevant information to the management for decision making purposes. It is helpful for planning and controlling the operations of the business.

Cost Accounting: The purpose of cost accounting is to analyze the expenditure so as to ascertain the cost of various products manufactured by the firm and fix the prices. It also helps in controlling the costs by providing the necessary cost information to the management for decision making purpose.

Management Accounting: The purpose of management accounting is to assist the management in taking rational decisions. For example, pricing decisions make or buy decisions, capital expenditure decisions etc. This branch of accounting is primarily concerned with providing necessary accounting information about funds, costs, profits etc., to the management.

Risks in Internet Banking: 

⇒ Increasing number of fraudulent websites  

⇒ Fake emails purporting to be sent from banks 

⇒ Attacks on online banking used today are based on deceiving the user to steal login data and valid TANs. viz. phishing 

⇒ Cross-site scripting and key logger / Trojan horses can also be used to steal login information.

E-business is one of the minimum cost advertising mode.

Phishing: Phishing is the Centre stage of Internet Scams. Phishing is the way of sending emails at arbitrary, indicating to come from a candid company which is operating on the internet. When the customers make an attempt, its request disclosing information at a bogus website will be operated by them. Information entered on the bogus website is captured by the criminals and they use it for their own purpose.

There are three basic reasons for keeping an inventory:

1. Time – The time lags present in the supply chain, from supplier to user at every stage, requires that you maintain certain amounts of inventory to use in this lead time. However, in practice, inventory is to be maintained for consumption during “variations in lead time”. 

2. Uncertainty – Inventories are maintained as buffers to meet uncertainties in demand. supply and movements of goods. 

3. Cost effectiveness – Ideal condition of “one unit at a time at a place where a user needs it, when he needs it” principle tends to incur lots of costs in terms of logistics. So bulk buying, movement and storing brings in cost effectiveness, thus inventory is needed.

Improve operational efficiency - reduce cost of operations: 

Core Banking will provide various alternative delivery service channels, which reduce cost and time taken for the transactions. The centralised process of core banking will also improve efficiency by avoiding duplication of work in posting entries from Branch Office (BO) to Head office and vice versa.

Improve customer service: 

Core Banking will improve customer services by providing services through alternate channels on 24 x 7 basis –ATM, Internet, Phone, SMS and Mobile Banking. Customers would be able to operate their accounts, and avail banking services from any branch on CBS network, regardless of where they maintain their account.

Comply with Anti Money Laundering (AML) /Know Your Customer (KYC) requirements:

It is easy to comply with anti–money laundering norms through core banking. The AML norms require the Banks to detect when a customer has opened multiple accounts.