AnSwer :

To write : A formal letter

About formal letter : It is a type of letter written to a professional person/worker. Like : Principal/Sir, Editor, Manager, etc.

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Near, AMAR Public School

Sector - 37, Noida

8th July, 20XX

The Manufacturer

Ambika Manufacturing House

Ghaziabad

Subject : COMPLAINING about the new purchased mobile phone and ask them to replace it.

Sir

This is to inform you that I have purchased a new mobile phone of company Vivo Y12 from your shop on July 4TH, 2020, sale number 78651. I want to inform you that, it is a defective piece. It's display screen is not good and if I download any app, it stops WORKING. It's battery drains so fast. This should not be done.

You know, I'm a regular customer. You can take a look onto my other purchased things from this shop. Customer ID : 456790lP. I'm facing a LOT of problems while using this phone. I ask you to replace this defective mobile phone (given : warranty of 2 years). Therefore, now looking for your response.

Yours truly

Vanshi

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