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You are Ramya Mehar of 23-Railway Quarters, Aynavaram, Chennai. Last week you bought a mobile phone from ‘Universal Mobile’ , 20L, Luz Corner, Chennai. The mobile phone developed a problem within a few days of its purchase. Write a complaint letter to the dealer giving details of the nature of the problem and asking him/her to rectify the defect or replace the phone. |
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Answer» 26th March, 2019 Ramya Mehar 23-Railway Quarters Aynavaram Chennai M/s Universal Mobile 20L, Luz Comer Chennai Dear Sirs, Sub: Defective Mobile Phone I am a resident of Beedan Pura, Karol Bagh, New Delhi. I purchased a Samsung 2G mobile phone from Universal Mobile on 19th March, 2019.1 am sorry to say that the mobile phone developed a problem within a few days of its purchase. The sound system is quite irritating and jarring. The camera doesn’t give a clear and deep impression. I feel cheated to have such a defective mobile phone after spending more than twelve thousand mpees. It is quite unfortunate that even after sending two reminders, you have shown no urgency to rectify the defects or replace the defective mobile set at the earliest. I hope you will do the needful within a week. I am sure you will not compel me to knock the doors of the Consumer Court for this unpleasant lapse of time on your part . Yours sincerely Ramya Mehar To Universal Mobile, Luz Comer Chennai |
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