Write any ten rules of telephone etiquette?

1.	Write any ten rules of telephone etiquette?
Answer» 1. All phone calls should be answered by the third ring. 2. Answer the call promptly. 3. Polite and speak with a smile. 4. Speak slowly and to enunciate clearly. 5. Be polite, friendly and helpful 6. Courtesy. 7. Speak directly into the mouthpiece. 8. Do not eat or chew gum while talking on the telephone. 9. Use hold button. 10. Use standard phrases and courteous words. 11. Avoid slangs. 12. Listen carefully. 13. Short and crisp 14. Using guest’s name. 15. Do not avoid calls. 16. Taking message carefully. 17. Take calls confidently.

Answer»

1. All phone calls should be answered by the third ring.

2. Answer the call promptly.

3. Polite and speak with a smile.

4. Speak slowly and to enunciate clearly.

5. Be polite, friendly and helpful

6. Courtesy.

7. Speak directly into the mouthpiece.

8. Do not eat or chew gum while talking on the telephone.

9. Use hold button.

10. Use standard phrases and courteous words.

11. Avoid slangs.

12. Listen carefully.

13. Short and crisp

14. Using guest’s name.

15. Do not avoid calls.

16. Taking message carefully.

17. Take calls confidently.

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