The employees who work under public administrative system and administer the country are together known as bureaucracy. All the services of the government reach people through them. Bureaucracy prepares plan for the maximum and scientific utilisation of human and material resources. The following are the features of bureaucracy.

• Hierarchical organisation: 

Bureaucracy is organised in such a way that there is one employee at the top and the number increases when it reaches the lower levels. This is known as hierarchical organisation. 

• Permanence: 

Persons appointed will continue in service till the age of retirement. 

• Appointment on the basis of qualification: 

Employees are recruited and appointed on the basis of educational qualification. 

• Political neutrality: 

Bureaucrats are liable to implement the policies of whichever party comes to power. Party interests should not reflect in their work. They should act neutrally.

• Professionalism: 

Every government employee must be skilled in their work.