1.

What do you mean by No-show? What would you do as a front office staff in case of a no show guest?

Answer»

A guest who doesn’t arrive to pick up the reservation and for which formal cancellation is not done by them is called no-show.

  • Hotel will compensate some amount of money and remaining money is refunded. 
  • In case of natural circumstances like an earthquake, flight delayed total money are refunded to guest.


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