1.

What are the points to be kept in mind by a Secretary while corresponding with Banks?

Answer»

The following precautions must be taken by the secretary while corresponding with banks:

  • Prompt reply: For any correspondence with the bank, the reply must be sent without delay is the responsibility of a secretary.
  • Brevity/Conciseness: Secretary should provide maximum information in minimum words. A letter should not be lengthy. Unnecessary details, irrelevant information or explanation, lengthy paragraphs should be avoided.
  • Courtesy: The letter to the bank should show empathy, respect, and mutual understanding. It is helpful for getting favourable responses and built up goodwill for the organization.
  • Accuracy: While corresponding with Bank ‘Accuracy’ and ‘Perfectness’ are very important. Whatever information or data provided must be accurate. No haphazard remarks or statements are to be made.
  • Clarity: The secretary must provide true, factual updates and clear information about his organization to the banker. Clarity is required to avoid misunderstandings with bankers.


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