1.

The front desk is where the guests temporarily wait to find an accommodation or to clear their bill. Discuss the points to be kept in mind while positioning a front desk in a hotel?

Answer»

The front desk needs to be positioned appropriately such that the staff and the guests can use them conveniently. The front desk needs to be:

  • Positioned at an adequate height and reach. 
  • An adequately lit-up area. 
  • Aesthetically furnished. 
  • Preferably near the hotel lobby and lift. 
  • Preferably near the sitting area. 
  • Wide enough to make the staff member communicate with the guests across the desk.


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