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Solve : Windows Vista SLOW HELP: Scan Logs? |
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Answer» I posted my concerns in the Windows section of this forum and I was advised to go through the recommended scanning procedures. Here is my original message: Hi! I have a Dell Inspiron 1501 with Windows Vista Home Premium with AMD Turion(tm) 64 X2 Mobile Technology TL-60 2.00 GHz 1918 MB RAM 32-bit OS.I have done all the required scans & here are the logs: [saving space - attachment deleted by admin]The logs do not show any malware. We can fix a few empty entries with HijackThis. Open HijackThis and select Do a system scan only and place a check mark next to: R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Close all windows except for HijackThis and click Fix checked Your Java is out of date LEAVING your system vulnerable. Older versions have vulnerabilities that malware can use to infect your system. Updating Java: * Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. * Check for any item with Java Runtime Environment (JRE or J2SE) in the name. ** The latest version is Java 6 Update 3. Remove all other entries. * Click the Remove or Change/Remove button. * Repeat as many times as necessary to remove each of the Java versions. * Reboot your computer once all Java components are removed. * Download the latest version of Java Runtime Environment (JRE) 6[/color] * Click the Free Java Download button. * Click the Download Now button. * When the Software Installation dialog box opens. Click on the Install Now button. * Follow the prompts to complete installation. There are 13 in instances of McAfee running in the services. this could be part of the problem. Is McAfee a paid version? There are free lightweight alternatives which provide equal or sometimes better protection to paid versions. Also running are unnecessarily are: InstallShield Update Service InstallShield Update Service Scheduler Adobe Reader Speed Launcher] QuickTime Task iTunesHelper Cacheman Let us know if we can help out with anything. Thank you very much! I have followed all of your instructions. Concerning McAfee, I've known that it uses a lot of memory, but I am hesitant to uninstall it. It came installed on my computer. Should I uninstall it & use another program? Thanks again for the BIG help!That is up to you, but I would. The popular choice here is AVG Antivirus and Comodo Firewall. Both free.Thank you very much! One side note, is it ok for me to uninstall the programs used to create the logs LIKE HijackThis or should I keep them?Yes you can delete any logs and uninstall HijackThis if you wish. HijackThis can cause damage if used improperly. SUPERAntiSpyware is free and good to use now and then to make sure nothing has crept in. To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place? Thank you very much! I found an installation disc for McAfee that came with my computer so I have uninstalled it & installed the programs that you have recommended. & something shocked me when I uninstalled McAfee: it cleared 50 GB from my hard drive! No WONDER I was having problems! But thank you so much! It's nice to find REAL solutions, not excuses like "it must be a virus so restore your computer to factory settings." So thank you so much! This is a lifesaver! If I have any other concerns, I will definitely come here. Thank you for your time & dedication!Your welcome, I'm glad it worked!Nicely Done evilfantasy and thanx for posting back with the results jfoulk2... We love SUCCESS stories here !Quote from: patio on December 07, 2007, 06:11:28 PM Nicely Done evilfantasy and thanx for posting back with the results jfoulk2... We really should have our own reality series. |
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