Windows 10 was fine few days ago and everything was alright and no problems until someday, I noticed that my laptop shut down itself then when I restarted it, I got that automating repair thing, and I kept getting it everytime I restart the laptop, so I knew the laptop had problems and I had to format it and reinstall windows 10, after reinstalling windows 10, I tried to install the updates which contain my 2 GPUs (Intel HD Graphics 3000 and AMD Radeon 7400M) and after that the resolution changed to 1600x900 which is my screen's resolution, but after the updates finished, they required me to restart the laptop so I did but after I did, laptop passed the spinning wheel of windows and after that, the screen went BLACK and the logon screen didn't come, so I had to restart it, and everytime I restart it, the screen is black as I said, so I did a system restore and everything worked but the resolution was the default one.

So my problem here is that when INSTALLING graphics drivers for AMD and Intel, screen goes black even after the restart, but when using Windows Display Adapter, everything is fine.

Things I tried:
System restore
Safe boot with networking to install/uninstall drivers
Startup repair
Installing latest drivers

And honestly I dont know what is the problem and I really want a solution for it, any help is really appreciated as I've been stuck with this problem for over 2 days
Hi

You need to install the drivers for your laptop from the laptop manufacture. If you would like to post the make and model numbers for the laptop we can check for the correct drivers and maybe if it is a Lenovo HP or Dell there is tools from these manufactures to diagnose and install the correct drivers.

So the first thing is the make and model please and Windows 10 version.    Thanks for the reply, but I already installed the drivers many times and even in safe mode but after I do, screen goes black and when I restart the laptop, screen is black again so I have to restart many times and after the last restart, screen goes back to default which is by MICROSOFT.

But my windows 10 version is x64 and my laptop is HP ProBook 4730sI wonder where you are getting the windows 10 drivers from as HP didn't write drivers for the HP ProBook 4730s running windows 10. And the drivers from microsoft cause your problem.
The Laptop should be running Windows 7 or 8.1 not Windows 10. Quote from: Lisa_maree on May 15, 2020, 09:44:15 PM

I wonder where you are getting the windows 10 drivers from as HP didn't write drivers for the HP ProBook 4730s running windows 10. And the drivers from microsoft cause your problem.
The Laptop should be running Windows 7 or 8.1 not Windows 10.

When i google "HP ProBook 4730s problems running windows 10" I get 1000's of hits with problems and no solutions. The Laptop has support for windows 7 or 8, you need to run either of those 2 versions for reliable operation or look for another laptop which is supported to run Windows 10.

So load Windows 7 or 8.1 from the HP recovery partition or the recovery disks. As shown here https://support.hp.com/nz-en/document/c01867418
Don't expect a generic Windows with you installing the drivers is going to work use the HP installation . Then do the upgrade to Windows 10, but run windows 10 without doing any updates. Because as soon as you install the updates for windows 10 you will start having problems.

Your Laptop is not supported to run Windows 10.

If you are not sure of my advice then perhaps contact Microsoft or HP  or read the posts on the net.
 

So load Windows 7 or 8.1 from the HP recovery partition or the recovery disks. As shown here https://support.hp.com/nz-en/document/c01867418
Don't expect a generic Windows with you installing the drivers is going to work use the HP installation . Then do the upgrade to Windows 10, but run windows 10 without doing any updates. Because as soon as you install the updates for windows 10 you will start having problems.

Your Laptop is not supported to run Windows 10.

If you are not sure of my advice then perhaps contact Microsoft or HP  or read the posts on the net.
 

So load Windows 7 or 8.1 from the HP recovery partition or the recovery disks. As shown here https://support.hp.com/nz-en/document/c01867418
Don't expect a generic Windows with you installing the drivers is going to work use the HP installation . Then do the upgrade to Windows 10, but run windows 10 without doing any updates. Because as soon as you install the updates for windows 10 you will start having problems.

Your Laptop is not supported to run Windows 10.

If you are not sure of my advice then perhaps contact Microsoft or HP  or read the posts on the net.
 

Windows 10 was fine few days ago and everything was alright and no problems until someday, I noticed that my laptop shut down itself then when I restarted it, I got that automating repair thing, and I kept getting it everytime I restart the laptop, so I knew the laptop had problems and I had to format it and reinstall windows 10, after reinstalling windows 10, I tried to install the updates which contain my 2 GPUs (Intel HD Graphics 3000 and AMD Radeon 7400M) and after that the resolution changed to 1600x900 which is my screen's resolution, but after the updates finished, they required me to restart the laptop so I did but after I did, laptop passed the spinning wheel of windows and after that, the screen went BLACK and the logon screen didn't come, so I had to restart it, and everytime I restart it, the screen is black as I said, so I did a system restore and everything worked but the resolution was the default one.

So my problem here is that when installing graphics drivers for AMD and Intel, screen goes black even after the restart, but when using Windows Display Adapter, everything is fine.



And honestly I dont know what is the problem and I really want a solution for it, any help is really appreciated as I've been stuck with this problem for over 2 days