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Solve : Western Digital Backup Harddrive Problems? |
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Answer» Hi, I have a 10 month old WD My Passport which I use to backup my files, attached by cable. Have you tried the drive on another machine? Do you see anything in device manager (right click computer and choose manage) like an unidentified device, or one with a yellow exclamation mark? 1) I am connected to another PC with vPC. I tried connecting while logged into vPC and the first time it said driver installation failed, but the second time it worked. I was able to access my files. 2) Right clicked computer>manage and saw this image attached (PSC) -You see the arrow? I clicked it and GOT this (psc1) -So I clicked enable it said it was disabled and OFFERED option to enable. I did and was told by WINDOWS it was unable to enable. -I went from the general tab to driver and am offered the options to: update, disable, uninstall -Note: When I remove the WD from the USB the "USB Mass Storage" from Computer>Universal Serial Bus controllers is gone [recovering disk space, attachment deleted by admin]Quote from: patio on October 09, 2013, 09:52:50 AM Post a screen capture of Disk Management...i'll bet it's listed as RAW due to being dis-connected 1 too many times without "Safely Remove" being used...Sure [recovering disk space, attachment deleted by admin]It is not even shown in your last screen cap of Disk Management... This means either a faulty enclosure or dis-connecting it as stated has turned it RAW.Quote from: patio on October 10, 2013, 11:08:57 AM It is not even shown in your last screen cap of Disk Management...Yet it works fine on another PC...so I wonder what this means.Code 22, Windows has disabled, drive is OK. http://pcsupport.about.com/od/errorc/a/code-22-error.htmWell I just left it plugged into my computer while I was gone two hours and suddenly all is back to normal. Great. So just never manually unplug. |
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