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Solve : Wake button does not wake the computer?

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Please can anyone help? For some time, after some updates succeeding the upgrade I made from Windows 10 Home to Pro, I have been unable to wake the Acer laptop using the Wake button or any of the other usual methods. Instead, I have forceably shut down and restarted, which, I am sure, doesn't do the machine any good. I thought I had found a solution on a Windows help site, but I GOT distracted and have since been unable to find it again. There seem to be any number of ways to send the machine to sleep, or hibernate, but I have found no indication of how to make the Wake button do what it is supposed to do. Does anyone know the solution?Have you tried consulting the manual for this laptop?Unplug your computer’s power supply and REMOVE its battery using the above procedure. Hold the power button down with your finger for at least 30 seconds, but you can also hold it for more, if you’d like. Two minutes is probably more than enough and five minutes is definitely more than enough. This will clear out any stored charge in your computer. Hold down the power button for at least 30 seconds. Release the power button, and plug your computer’s power supply back in (assuming that you know the power supply works). You don’t need the battery yet. Wait a minute or so, then hold down the power button to turn it on.
Quote from: Mr_Patton on January 12, 2021, 08:25:55 AM

Unplug your computer’s power supply and remove its battery using the above procedure. Hold the power button down with your finger for at least 30 seconds, but you can also hold it for more, if you’d like. Two minutes is probably more than enough and five minutes is definitely more than enough. This will clear out any stored charge in your computer. Hold down the power button for at least 30 seconds. Release the power button, and plug your computer’s power supply back in (assuming that you know the power supply works). You don’t need the battery yet. Wait a minute or so, then hold down the power button to turn it on.
1) If you are going to cut and paste from other sites, you must include a citation and link to the other site
2) Pay attention to what you are posting when quoting another site. The first sentence mentions an "above procedure", which clearly doesn't exist in your post. Another reason for linking to the original siteThank you all who have REPLIED so far. I did try unplugging the power and the battery but had forgotten that I need to keep the power button depressed for thirty seconds after removing the battery. I'll give it a go.

But I have to add that, since I am using the laptop as if it were a tower (i.e. I'm not using its NATIVE keyboard, but one plugged in to a USB port), there is neither a sleep nor a wake button on the actual laptop. However, these buttons exist on the USB keyboard, only the wake function does not now operate.

I thought I saw something somewhere that, among other things, directed me to go to the device manager and tick a box in the Power Management section of the properties of the network adapters. Having found two such adapters, and having ticked the box (previously not ticked) against "allow this device to wake the computer" for one of these, I find that I cannot do the same for the other, because the option is grayed-out (the Realtek PCIe FE Family Controller). Nine other network adapters do not have a power management tab. I have also checked the settings for the keyboard and mouse power management property tabs: all are ticked to allow the unit to wake the computer. Similarly, there are five such grayed-out settings in the power management tabs of various USB devices.

Unfortunately I cannot now find the article that suggested this tweak, nor can I remember what else it said to do...


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