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Answer» this is all hjt brings up Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:12:46 PM, on 7/7/2010 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18928) Boot mode: Normal
Running processes: C:\Program Files (x86)\RocketDock\RocketDock.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files (x86)\Microsoft Works\WkCalRem.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:9666 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - FBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll (file missing) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O4 - HKLM\..\RUN: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKCU\..\Run: [RocketDock] "C:\Program Files (x86)\RocketDock\RocketDock.exe" O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1103472.exe -Update -1103472 -"Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.33 Safari/532.0" -"http://www.andyslife.org/games/game.php?file=bugs-daffy-fb.dcr" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - STARTUP: wkcalrem.LNK = C:\Program Files (x86)\Microsoft Works\WkCalRem.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\Microsoft Office\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\Microsoft Office\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\Microsoft Office\Office12\REFIEBAR.DLL O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll O13 - Gopher Prefix: O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing) O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\Windows\SysWOW64\CSHelper.exe O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files (x86)\Jumpstart\jswpsapi.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: lxdd_device - Unknown owner - C:\Windows\system32\lxddcoms.exe (file missing) O23 - Service: lxdu_device - Unknown owner - C:\Windows\system32\lxducoms.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: NBService - Unknown owner - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing) O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files (x86)\Spyware Terminator\sp_rsser.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing) O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - Unknown owner - C:\Windows\System32\TuneUpDefragService.exe (file missing) O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - Unknown owner - C:\Windows\System32\TUProgSt.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--Due to the fact that you're running Vista 64 bit I am limited in the number of tools I can use. Sorry.
P2P - I see you have P2P software installed on your machine. (bittorrent,utorrent,limewire and vuze) We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will ALWAYS make you more susceptible to re-infections. It is certainly contributing to your current situation.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.
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* Open OTL * Copy and Paste the following text in the codebox into the Custom Scans/Fixes window.
Code: [Select]:OTL
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll File not found O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found. O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No CLSID value found.
:COMMANDS [resethosts] [purity] [clearrestorepoints] [emptytemp] [start explorer]
* Click Run Fix * OTLI2 may ask to reboot the machine. Please do so if asked. * Click OK * A report will open. Copy and Paste that report in your next reply.
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Open HijackThis and select Do a system scan only
Place a check mark next to the following entries: (if there)
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:9666 R3 - URLSearchHook: (no name) - FBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll (file missing) O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Important: Close all open windows except for HijackThis and then click Fix checked.
Once completed, exit HijackThis.
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I'd like us to scan your machine with ESET OnlineScan
•Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan •Click the button. •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on to download the ESET Smart Installer. Save it to your desktop.
- Double click on the icon on your desktop.
•Check •Click the button. •Accept any security warnings from your browser. •Check •Push the Start button. •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. •When the scan completes, push •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. •Push the button. •Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
All processes killed ========== OTL ========== Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{1017A80C-6F09-4548-A84D-EDD6AC9525F0} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{1017A80C-6F09-4548-A84D-EDD6AC9525F0} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{4B3803EA-5230-4DC3-A7FC-33638F3D3542} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4B3803EA-5230-4DC3-A7FC-33638F3D3542}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{A057A204-BACC-4D26-9990-79A187E2698E} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}\ not found. ========== COMMANDS ========== File move FAILED. C:\Windows\System32\drivers\etc\Hosts scheduled to be moved on reboot. HOSTS file reset successfully Error: Unable to interpret <[clearrestorepoints]> in the current context!
[EMPTYTEMP]
User: 12gage ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: AppData
User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes
User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes
User: Public
User: ZERO KEWL ->Temp folder emptied: 252962 bytes ->Temporary Internet Files folder emptied: 33170 bytes ->Java cache emptied: 0 bytes ->FireFox cache emptied: 14333152 bytes ->Apple Safari cache emptied: 0 bytes ->Opera cache emptied: 0 bytes ->Flash cache emptied: 589 bytes
%systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 526570 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes RecycleBin emptied: 0 bytes
Total Files Cleaned = 14.00 mb
OTL by OldTimer - Version 3.2.8.1 log created on 07092010_094341
Files\Folders moved on Reboot... File move failed. C:\Windows\System32\drivers\etc\Hosts scheduled to be moved on reboot. File\Folder C:\Windows\temp\TMP000000481196ED7C082D2C6D not found!
Registry entries deleted on Reboot... hjc found and terminated:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:9666 R3 - URLSearchHook: (no name) - FBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)ill post the eset when its completed.....
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