Hi

Thanks in advance for any help


I've got a a Dell Lattitude D820 with Windows XP home.


One day, out of the blue, I started getting an ERROR MESSAGE when Windows tries to boot.


Unmountable_Boot_Volume

with some unhelpful directions, and then at the bottom,

Stop: 0X000000ED (0x864FB590, 0xC0000006, 0x00000000, 0x00000000)


I checked out some different places and the general advice was to try and boot windows from the Windows CD. After setting the BIOS and cleaning the disk, this is what happens

Blue screen with “Windows Setup” appears and at the bottom it tells me all the little steps it's taking to get windows going. It all goes well and I get “Setup is starting Windows”

but then I get another blue screen of doom,  this one says:

Stop: 0x0000007E (0xc0000005, 0xF76130BF, 0xF7A5F208, 0xF7A5EF08)

pci.sys- Address F76130BF base at F760C000, DateStamp 3b7d855c

I'm not even sure I can reformat if the CD won't work. Ugh. CD is working, hard drive isn't.
How to Perform a Windows XP Repair InstallGo into the Bios setup and disable ahci ata legacy on your hard disk.Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the PROGRAM, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "WRITE image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, UNFORTUNATELY, you're out of luck, because Toshiba doesn't provide any diagnostic tool.Computer_Commando-   thanks, but step 2 of the directions on that link says "when you see the welcome to setup screen" ...   and I can't get to that screen. I get blue screened before that.

prosportal-  I don't think I can access advanced BIOS on my laptop. I checked online, and I saw one site where they said they don't let you access it on laptops, and at any rate I've tried every key combination i can think of from the BIOS menu- it just stays regular BIOS.

Broni- i guess i'm gonna  have take it apart, i have no idea what kind of motherboard i have.


thx for the help allYou don't need to take it apart. Just pop out hard drive.OK, it's a toshiba. LameGrab one of these to retrieve your data...it enables you to hook up the laptop drive to anu working desktop machine...

                    

Bout 7 Bucks at any PC store. Quote from: patio on January 03, 2010, 05:46:49 PM

Grab one of these to retrieve your data...it enables you to hook up the laptop drive to anu working desktop machine...

                  Bout 7 Bucks at any PC store.