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Answer» I've read pretty much everything and done pretty much everything about this problem. I have Norton Antivirus 2009, and have used Avast! antivirus, I have and have used spybot search and destroy, and have used Malwarebytes, I have used hijack this and killbox and all that other crap but nothing works. I am using windows vista business, and now everytime i restart my computer, there is a blue screen which says "error_page_nonpage_area" or something along those lines, and will not restart until i put in the windows vista business install cd. The black "start windows normally, etc" screen says 1)put in the OS install cd, 2) select language and click next, 3) click "repair my computer." I have not done that YET, as the computer starts up when I put the cd into the drive. The reason I haven't done that yet is because I fear I will have to do it every time I attempt to get rid of this virus, SINCE nothing works. Go to the malware forum on this site and follow the instructions at the top of that forum.SAS log: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 12/26/2009 at 09:01 PM Application Version : 4.32.1000 Core Rules Database Version : 4412 Trace Rules Database Version: 2243 Scan type : Complete Scan Total Scan Time : 06:43:55 Memory items scanned : 745 Memory threats detected : 0 Registry items scanned : 7212 Registry threats detected : 9 File items scanned : 469292 File threats detected : 283 Rogue.AntiVirusPlus HKLM\Software\Classes\CLSID\{C2B5AAB8-2183-4be7-81A6-F11493C45872} HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C2B5AAB8-2183-4be7-81A6-F11493C45872} HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C2B5AAB8-2183-4BE7-81A6-F11493C45872} HKU\S-1-5-21-3593084958-1206254983-1428058218-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C2B5AAB8-2183-4BE7-81A6-F11493C45872} HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C2B5AAB8-2183-4BE7-81A6-F11493C45872} HKCR\CLSID\{C2B5AAB8-2183-4BE7-81A6-F11493C45872} HKCR\CLSID\{C2B5AAB8-2183-4BE7-81A6-F11493C45872}\InProcServer32 HKCR\CLSID\{C2B5AAB8-2183-4BE7-81A6-F11493C45872}\InProcServer32#ThreadingModel Adware.Tracking Cookie C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Users\Patrick 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C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt Trojan.Agent/Gen C:\Windows\system32\critical_warning.html C:\Windows\system32\winhelper86.dll Rogue.InternetSecurity2010 HKU\S-1-5-21-3593084958-1206254983-1428058218-1000\Software\IS2010 C:\Program Files\InternetSecurity2010 C:\Users\Patrick McMahon\AppData\Roaming\Microsoft\Windows\Start Menu\Internet Security 2010.lnk C:\Users\Patrick McMahon\Start Menu\Internet Security 2010.lnk Rogue.Agent/Gen-Nullo[DLL] C:\WINDOWS\SYSTEM32\BIBOSUYI.DLL C:\WINDOWS\SYSTEM32\BOFUJIDE.DLL C:\WINDOWS\SYSTEM32\DASULELO.DLL C:\WINDOWS\SYSTEM32\DUMOPIPE.DLL C:\WINDOWS\SYSTEM32\DURIBEGI.DLL C:\WINDOWS\SYSTEM32\FOSINOWA.DLL C:\WINDOWS\SYSTEM32\HEGUYAZO.DLL C:\WINDOWS\SYSTEM32\HIGEWOMU.DLL C:\WINDOWS\SYSTEM32\HOGUDARU.DLL C:\WINDOWS\SYSTEM32\HOVIVUYI.DLL C:\WINDOWS\SYSTEM32\HUVOMIFI.DLL C:\WINDOWS\SYSTEM32\JUBATEYA.DLL C:\WINDOWS\SYSTEM32\KANAGULE.DLL C:\WINDOWS\SYSTEM32\KUFOMAHI.DLL C:\WINDOWS\SYSTEM32\LABESUFI.DLL C:\WINDOWS\SYSTEM32\LIMOWUYU.DLL C:\WINDOWS\SYSTEM32\LIRUTOGA.DLL C:\WINDOWS\SYSTEM32\LITABIRU.DLL C:\WINDOWS\SYSTEM32\LIVIWEGU.DLL C:\WINDOWS\SYSTEM32\NAKUWIYI.DLL C:\WINDOWS\SYSTEM32\NAWEMONA.DLL C:\WINDOWS\SYSTEM32\PEFEPISA.DLL C:\WINDOWS\SYSTEM32\POHUNAZI.DLL C:\WINDOWS\SYSTEM32\RIYIGABU.DLL C:\WINDOWS\SYSTEM32\SAFIMUSI.DLL C:\WINDOWS\SYSTEM32\SANITUTU.DLL C:\WINDOWS\SYSTEM32\SULEKIPI.DLL C:\WINDOWS\SYSTEM32\TILAKIPU.DLL C:\WINDOWS\SYSTEM32\VAKAKAYU.DLL C:\WINDOWS\SYSTEM32\VETAGAMA.DLL C:\WINDOWS\SYSTEM32\VINOKUNI.DLL C:\WINDOWS\SYSTEM32\WELIMALA.DLL C:\WINDOWS\SYSTEM32\WIDUJUDA.DLL C:\WINDOWS\SYSTEM32\WUHELIDI.DLL C:\WINDOWS\SYSTEM32\YUZOKEWA.DLL C:\WINDOWS\SYSTEM32\ZOKEFAFO.DLL Rogue.Agent/Gen-Nullo[EXE] C:\WINDOWS\SYSTEM32\NULORAKU.EXE Mbam log: Malwarebytes' Anti-Malware 1.42 Database version: 3437 Windows 6.0.6002 Service Pack 2 Internet Explorer 7.0.6002.18005 12/27/2009 12:34:02 AM mbam-log-2009-12-27 (00-34-02).txt Scan type: Quick Scan Objects scanned: 96898 Time elapsed: 6 minute(s), 39 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 3 Registry Data Items Infected: 5 Folders Infected: 0 Files Infected: 23 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\notepad (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\notepad (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: C:\Windows\System32\bazahabe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\bikobaka.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\dobapoda.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\fimijole.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\giniduna.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\gitubazo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\jiyegine.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\mifuwape.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\nonituwo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\papororo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\pawehuhe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\pinigati.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\winiyavi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\yewohosi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\System32\zujedafu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\Windows\system32\Drivers\ucchpibq.sys (Rootkit.Agent) -> Quarantined and deleted successfully. C:\Users\Patrick McMahon\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully. C:\Windows\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Windows\System32\notepad.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\Windows\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully. C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully. C:\Windows\System32\AVR10.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Users\Patrick McMahon\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully. HJT log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:47:15 AM, on 12/27/2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v7.00 (7.00.6002.18005) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Windows\OEM02Mon.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Windows\System32\rundll32.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\DAEMON Tools Lite\daemon.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Steam\Steam.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe C:\Program Files\Uniblue\DriverScanner\DriverScanner.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\Sniper.exe R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O1 - Hosts: ::1 localhost127.0.0.1 thepiratebay.org O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {28134def-d748-436c-9fcb-e8af34670009} - (no file) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe" O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe" O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe" O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra CONTEXT menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O13 - Gopher Prefix: O16 - DPF: {44990B00-3C9D-426D-81DF-AAB636FA4345} (Symantec Configuration Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlcm.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll O20 - AppInit_DLLs: jegofoto.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPAHelper.exe - Unknown owner - C:\Program Files\iPod Access for Windows\iPAHelper.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe -- End of file - 7046 bytes do you need anymore information? So i'm screwed?Now I have to reformat my computer because no one here was nice enough to actually help me with my problem. I only have one day left until I NEED this problem fixed, BUT I didn't post logs in the first post (even though I had done all you had said to do earlier, and none of it worked), so you decided I was just another little retarded punk who didn't know what was going on...thank you so very much for your time. Quote from: vikingkid3 on December 28, 2009, 10:22:38 PM Now I have to reformat my computer because no one here was nice enough to actually help me with my problem. ... Please contact the accounts department. You are entitled to a full refund of your enrolment fee. However, did you read the instructions properly? If so, why have you bumped 3 times? (Over Christmas!) Like, duh! Quote We also request patience. The Experts here are Volunteers and are not here 24/7. This is not a live session either. If it takes a few hours or overnight for them to get back to you, trust me it is worth the wait. See here* why not to not bump your thread. Quote *WHEN YOU BUMP YOUR THREAD OR ADD UNNECESSARY POSTS YOU LENGTHEN THE TIME TO GET A RESPONSE!vikingkid3, I'm sorry for the delay. It's been a very busy couple of weeks. Do you still need help? |
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