I have an issue concerning Puran file recovery.

I wish to recover data which was on a partition on an external drive, which has since been deleted. When set to deep and full scan there's no problem. When set to deep and full scan & find lost files, the progam runs for awhile and then SHUTS down.

Any ideasHi

The USB drive is probably sick. I would first check the drives health with HDsentinel if it is showing bad sectors then you should use software which can deal with this.
Or not run any software on the drive until you have a raw COPY to carryout the recovery on.
Can you run the HD sentinel TEST and post a scene SHOT of the health further advice.
Quote from: Lisa_maree on May 12, 2021, 05:30:07 PM

Hi

The USB drive is probably sick. I would first check the drives health with HDsentinel if it is showing bad sectors then you should use software which can deal with this.
Or not run any software on the drive until you have a raw copy to carryout the recovery on.
Can you run the HD sentinel test and post a scene shot of the health further advice.

Dear El_baz75

The reason to check the hard drive health regardless of whether the drive is usb or not is to check the drive is healthy enough to support running Puran. If it checks out 100% health then it is not as I suspect that Windows 10 is dropping the drive off line because of poor health. You asked why you couldn't run Puran over the drive. I'm asking you to check the drives health, this is something you should do before running any data recovery software. What the test shows helps in deciding how best to carryout the recovery.