Solve : Problems with All in One Printer?

1.	Solve : Problems with All in One Printer?
Answer» I wonder if anyone can help me with a problem i seem to be having with my All In One Printer. I have an Epson Stylus Photo RX520 which i have had for a number of years, currently being used with a Packard Bell desktop running Windows 7 Home Premuim x64, which i have had for about a year and until now both machines have worked well together. The problem is mainly with scanning to PC. I was scanning a magazine to create a multipage PDF file from the scans, and had done several pages when i suddenly received a 'Communication Error' and had to save the document prematurely, and restart the printer. i turned off the printer but was unable to restart it after several attempts. I left the machine alone for about half an hour and the printer did switch back on. i started scanning again and the same thing happened again after only a few pages scanned. Getting nowhere i stopped using the printer and left it alone until the next day, when it appeared to be working fine, so i tested general printing and photocopying functions and they seemed ok. Then i tried scanning again and after about 5 pages scanned the same problem happened again. I thought the first time the problem occured that i had been over working the machine and accepted it, but for it to happen again the next day seems to suggest something is wrong, but i do not know what. I am very disapointed and frustrated, since the scanner (and indeed the whole machine) when it works still produced excellent results and i am reluctant to replace it at this time. Quote I have an Epson Stylus Photo RX520 which i have had for a number of years, But only recently you started to USE it with Windows 7 64 bit. Is that right? Did you find 64 bit drivers for the printer? Quote from: Geek-9pm on November 10, 2011, 08:32:20 AM But only recently you started to use it with Windows 7 64 bit. Is that right? Did you find 64 bit drivers for the printer? When i changed PC i found what i understood to be the up to date drivers and software for the product and installed them in preference to those that i had used on the previous (XP) machine. Of course they could now be out of date and need updating. Cant see that they were the wrong drivers at the time because the printer/scanner worked fine until a few days ago. i changed PCs a year ago FYI. Thanks for the replyDrivers that are not fully 64 bit compliant may work sometimes. Any even drivers that are 64 bit may fail later. Sorry, I don't have the technical expertise to explain. Problems with n Windows 7 64 bit printer scanner drivers. http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/install-canon-mf5750-multifunction-on-win7-64-bit/a04a904f-f086-480e-88a5-f123d0171e4a http://h30434.www3.hp.com/t5/Windows-7-Beta-and-test/Windows-7-64-bit-with-C7280/td-p/73856 http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=156708&prodoid=63087901&infoType=Downloads&platform=All http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/df002011-90e8-448e-8895-51f604cb3c6b http://www.sevenforums.com/drivers/61234-installation-problem-epson-scan-onto-windows-7-a.html Sorry these are not specific to your problem. They INDICATE that lots of users are having issues with getting the right print drivers. From a Google search. Thanks for the LINKS. Have reinstalled the driver for the printer but it seems to be the same version as i already had installed when i upgraded my PC, so not sure if it will help. Never had any problem with printing anyway. I was wondering if the problem was with the scanner software. I use a copy of 'Epson Scan' that came with the printer and worked well under XP. When i changed to a 7 machine there were no updated versions available so had to install the XP copy of the scanner software on to the 7 PC. It seemed to work fine but as i haven used the scanner much since changing PCs, I cant be sure there weren't issues from the start. I LOOKED again on the Epson website but could not find a version of 'Epson Scan' for windows 7, compatible or not with my printer. My understanding is that i have to use this software in order for the scanner to work at all but i could be wrong here. If there is something else that i could try/use then perhaps someone could point me in the right direction please. Thanks again.No, your scanner is TAIN compliant and you can use the built-in scan software inn Windows 7. You have already been to this link? http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX520/Drivers-Support# My original questions was whether or not you are using the 32 bit version or the 64 bit version of Windows 7. Many are now using the 64 bit version, but some manufactures are slow to release 64 bit drivers. As I mentioned before, I lack the skills to explain why it makes a difference. You have to know if it is 64 bit. If it is 64 bit, you must have the 64 bit drivers. even if it seems to work most of the time. The 64 bit version can run 32 bit programs, but not 32 bit drivers. If you have the 32 bit version of Windows 7 installed, then install older programs in the XP mode. Windows 7 features: XP Mode Pleas not, the XP mode does NOT convert 32 bit drivers to 64 bit. Quote from: Geek-9pm on November 16, 2011, 12:04:45 PM No, your scanner is TAIN compliant and you can use the built-in scan software inn Windows 7. You have already been to this link? http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX520/Drivers-Support# My original questions was whether or not you are using the 32 bit version or the 64 bit version of Windows 7. Many are now using the 64 bit version, but some manufactures are slow to release 64 bit drivers. As I mentioned before, I lack the skills to explain why it makes a difference. You have to know if it is 64 bit. If it is 64 bit, you must have the 64 bit drivers. even if it seems to work most of the time. The 64 bit version can run 32 bit programs, but not 32 bit drivers. If you have the 32 bit version of Windows 7 installed, then install older programs in the XP mode. Windows 7 features: XP Mode Pleas not, the XP mode does NOT convert 32 bit drivers to 64 bit. To confirm i have the 64 bit version of windows 7. Acording to the drivers page for the printer model the most up to date version of the driver is for win 7 64 bit so there should be no issues there.Had you used your All in One Printer to scan all along during the time you've owned it or is using it as a scanner a recent DEVELOPMENT? In other words, did this issue arise when you first started to use it as a scanner? This particular problem has only arisen recently. I have used the scanner (somewhat infrequently i admit) since it was purchased. Document scanning was never a problem with my previous PC, although this particular unit (the second of this model i have owned), has always had issues scanning photo transparencies and negatives. As I think i mentioned above i havent used the scanner much since changing PCs. I am increasingly convinced that the issue may be with the 'Epson Scan' software, i have recently been advised to try other scanning applications, including Windows own, Paint, Paint.Net and Adobe Photoshop. Whilst these applications seem more limited in terms of scanning options, compared to Epson Scan, scanning did seem to work OK. it was not until i went back to Epson scan that the problem returned. I will ask again, is there a scanner application, with comparable features to Epson Scan that i could use instead. and is either free or not too expensive to buy? ThanksQuote from: richardf77 on November 20, 2011, 03:52:49 AM I will ask again, is there a scanner application, with comparable features to Epson Scan that i could use instead. and is either free or not too expensive to buy? I don't know. All I can suggest is doing a Google search on scanning software. Here's one search finding that might be worth a try: http://www.softi.co.uk/scanwiz.htm http://en.wikipedia.org/wiki/Document_management_system The above is a baod coverage of programs used to scan, store and print documents.Hi. An Update on the problem. I have been checking out various options and settings in the hope of solving my problem, with little sucess to date. I have recently tried the scanner with an XP machine (thinking it might be a conflict between Windows 7, epson scan and or the scanner itself). Unfortunately the same problem occured, the scanner stopped mid scan and in some but not all cases shut itself down. I had been using the machine fine with 'Softi ScanWiz' software on my 7 machine but this seems to be affected too now. Any ideas? Trying to scan anything at the moment is a complete waste of time. Thanks Replace it...

Answer»

I wonder if anyone can help me with a problem i seem to be having with my All In One Printer.

I have an Epson Stylus Photo RX520 which i have had for a number of years, currently being used with a Packard Bell desktop running Windows 7 Home Premuim x64, which i have had for about a year and until now both machines have worked well together.

The problem is mainly with scanning to PC. I was scanning a magazine to create a multipage PDF file from the scans, and had done several pages when i suddenly received a 'Communication Error' and had to save the document prematurely, and restart the printer. i turned off the printer but was unable to restart it after several attempts. I left the machine alone for about half an hour and the printer did switch back on. i started scanning again and the same thing happened again after only a few pages scanned. Getting nowhere i stopped using the printer and left it alone until the next day, when it appeared to be working fine, so i tested general printing and photocopying functions and they seemed ok. Then i tried scanning again and after about 5 pages scanned the same problem happened again.

I thought the first time the problem occured that i had been over working the machine and accepted it, but for it to happen again the next day seems to suggest something is wrong, but i do not know what. I am very disapointed and frustrated, since the scanner (and indeed the whole machine) when it works still produced excellent results and i am reluctant to replace it at this time. Quote

I have an Epson Stylus Photo RX520 which i have had for a number of years,

But only recently you started to USE it with Windows 7 64 bit. Is that right?
Did you find 64 bit drivers for the printer?
Quote from: Geek-9pm on November 10, 2011, 08:32:20 AM

But only recently you started to use it with Windows 7 64 bit. Is that right?
Did you find 64 bit drivers for the printer?

When i changed PC i found what i understood to be the up to date drivers and software for the product and installed them in preference to those that i had used on the previous (XP) machine. Of course they could now be out of date and need updating. Cant see that they were the wrong drivers at the time because the printer/scanner worked fine until a few days ago. i changed PCs a year ago FYI.

Thanks for the replyDrivers that are not fully 64 bit compliant may work sometimes. Any even drivers that are 64 bit may fail later. Sorry, I don't have the technical expertise to explain.

Problems with n Windows 7 64 bit printer scanner drivers.
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/install-canon-mf5750-multifunction-on-win7-64-bit/a04a904f-f086-480e-88a5-f123d0171e4a

http://h30434.www3.hp.com/t5/Windows-7-Beta-and-test/Windows-7-64-bit-with-C7280/td-p/73856

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=156708&prodoid=63087901&infoType=Downloads&platform=All

http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/df002011-90e8-448e-8895-51f604cb3c6b

http://www.sevenforums.com/drivers/61234-installation-problem-epson-scan-onto-windows-7-a.html

Sorry these are not specific to your problem. They INDICATE that lots of users are having issues with getting the right print drivers. From a Google search.

Thanks for the LINKS.

Have reinstalled the driver for the printer but it seems to be the same version as i already had installed when i upgraded my PC, so not sure if it will help. Never had any problem with printing anyway.

I was wondering if the problem was with the scanner software. I use a copy of 'Epson Scan' that came with the printer and worked well under XP. When i changed to a 7 machine there were no updated versions available so had to install the XP copy of the scanner software on to the 7 PC. It seemed to work fine but as i haven used the scanner much since changing PCs, I cant be sure there weren't issues from the start. I LOOKED again on the Epson website but could not find a version of 'Epson Scan' for windows 7, compatible or not with my printer. My understanding is that i have to use this software in order for the scanner to work at all but i could be wrong here. If there is something else that i could try/use then perhaps someone could point me in the right direction please.

Thanks again.No, your scanner is TAIN compliant and you can use the built-in scan software inn Windows 7.

You have already been to this link?
http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX520/Drivers-Support#

My original questions was whether or not you are using the 32 bit version or the 64 bit version of Windows 7. Many are now using the 64 bit version, but some manufactures are slow to release 64 bit drivers. As I mentioned before, I lack the skills to explain why it makes a difference. You have to know if it is 64 bit. If it is 64 bit, you must have the 64 bit drivers. even if it seems to work most of the time.

The 64 bit version can run 32 bit programs, but not 32 bit drivers.

If you have the 32 bit version of Windows 7 installed, then install older programs in the XP mode.
Windows 7 features: XP Mode

Pleas not, the XP mode does NOT convert 32 bit drivers to 64 bit.
Quote from: Geek-9pm on November 16, 2011, 12:04:45 PM

No, your scanner is TAIN compliant and you can use the built-in scan software inn Windows 7.

You have already been to this link?
http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX520/Drivers-Support#

My original questions was whether or not you are using the 32 bit version or the 64 bit version of Windows 7. Many are now using the 64 bit version, but some manufactures are slow to release 64 bit drivers. As I mentioned before, I lack the skills to explain why it makes a difference. You have to know if it is 64 bit. If it is 64 bit, you must have the 64 bit drivers. even if it seems to work most of the time.

The 64 bit version can run 32 bit programs, but not 32 bit drivers.

If you have the 32 bit version of Windows 7 installed, then install older programs in the XP mode.
Windows 7 features: XP Mode

Pleas not, the XP mode does NOT convert 32 bit drivers to 64 bit.

To confirm i have the 64 bit version of windows 7. Acording to the drivers page for the printer model the most up to date version of the driver is for win 7 64 bit so there should be no issues there.Had you used your All in One Printer to scan all along during the time you've owned it or is using it as a scanner a recent DEVELOPMENT? In other words, did this issue arise when you first started to use it as a scanner? This particular problem has only arisen recently. I have used the scanner (somewhat infrequently i admit) since it was purchased. Document scanning was never a problem with my previous PC, although this particular unit (the second of this model i have owned), has always had issues scanning photo transparencies and negatives. As I think i mentioned above i havent used the scanner much since changing PCs.

I am increasingly convinced that the issue may be with the 'Epson Scan' software, i have recently been advised to try other scanning applications, including Windows own, Paint, Paint.Net and Adobe Photoshop. Whilst these applications seem more limited in terms of scanning options, compared to Epson Scan, scanning did seem to work OK. it was not until i went back to Epson scan that the problem returned.

I will ask again, is there a scanner application, with comparable features to Epson Scan that i could use instead. and is either free or not too expensive to buy?

ThanksQuote from: richardf77 on November 20, 2011, 03:52:49 AM

I will ask again, is there a scanner application, with comparable features to Epson Scan that i could use instead. and is either free or not too expensive to buy?

I don't know. All I can suggest is doing a Google search on scanning software. Here's one search finding that might be worth a try: http://www.softi.co.uk/scanwiz.htm http://en.wikipedia.org/wiki/Document_management_system
The above is a baod coverage of programs used to scan, store and print documents.Hi. An Update on the problem.

I have been checking out various options and settings in the hope of solving my problem, with little sucess to date. I have recently tried the scanner with an XP machine (thinking it might be a conflict between Windows 7, epson scan and or the scanner itself). Unfortunately the same problem occured, the scanner stopped mid scan and in some but not all cases shut itself down. I had been using the machine fine with 'Softi ScanWiz' software on my 7 machine but this seems to be affected too now.

Any ideas? Trying to scan anything at the moment is a complete waste of time.

Thanks Replace it...

Solve : Problems with All in One Printer?

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