hello,

Im hoping someone can give me a few clues as what to do or who to contact as I'm not sure where the problem lies with this!

I bought a new acer aspire 3002wlmi laptop yesterday, the OS is XP home (service pack 2).  I have been using broadband on my PC with a D-Link DSL-200 USB modem and theres been absolutely no problems there, but when I tried to install the modem driver on my laptop it gets about 3/4 of the way through before it gives me this error message:

"There is a problem installing the drivers for your modem
The operating system could not install the driver properly"

Im totally stuck!  I don't have extensive knowledge of computers, If something goes wrong I USUALLY do a google on it, but this TIME I found no information at all.

I looked at the Acer home pages tech support stuff, and the D-Link support questions, I even downloaded new drivers from D-Link and tried those but no.

This is driving me mad, Im hoping someone out there has a few clues.

Thanks in advance   load the software  from your isp on your laptop it contains the drivers for your usb modem??what usb..modem is it//speedtouch/alcatelSee if you can OBTAIN the most recent drivers from the website of the USB modem manufacturer.

OK the modem is a D-Link DSL-200 USB one, and yes I did say that I dwnloaded the new drivers   but they STILL didnt workHave a look here at this USB Device Stops WORKING or Won't Resume  >>http://www.usbman.com/winxpusbguide.htm

laptops arh..