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Answer» I have a HP Pavilion zx5040us laptop.
Recently, I have gotten a screen that says I need to enter a "power-on PASSWORD".
It happens like this:
-I turn on the power
-System starts to load
-Windows Logo screen comes up
-Then it goes to "Power-On Password" screen and sits there
I have tried typing in "Generic BIOS passwords" - don't work.
I've tried pressing the F2/F10/ESC/DEL keys that it states to press in ORDER to get to the BIOS screen - doesn't LET me, goes right to the "Power-On Password" screen.
So someone told me that I may need to TAKE out the CMOS battery or flip the switches on the motherboard. I really don't want to do anything inside the laptop until i really need to.
And if I do, is this the best way to solve the PROBLEM??
HELP!!!
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