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Answer» Hi, I've lost my original CD for Office Pro 2003 but I need to reinstall it as something seems to be corrupted. I'm not TECHNICAL at all so need help/advice on what to do with a brown box I have with Microsoft OEM System BUILDER Pack (Office Pro 2003 Win32 EN w/SP2 1pk DSP OEI CD) written on it. I was sent this directly by my insurance company two years ago after I was burgled and my computer was stolen. I have no idea what this is or what to do with it - system builder pack sounds scary to me, so have never opened the box and it is still sealed. Will this let me re-install it? And do I need ANYTHING else? The website said something about preinstallation kits and I have no idea what they're on about. I'm scared to try incase I mess up my computer. I'm quite desperate and on the verge of throwing the *censored* thing out of the window as I urgently need to get to reports I can't currently access. Many thanks for any help/insights! I suggest you call Microsoft Technical Support and describe what happened and what you have. They can walk you through the procedure based on the OEM disk and verify what you have.
They may DEEM the disk incompatible, or they may help you install what you have. I tried, but being sunday they're closed. I'll try them tomorrow, thanks.
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