Solve : Permission to download photo from email?

1.	Solve : Permission to download photo from email?
Answer» I send an email w/ photo attached but when the recipient tries to download the photo to a file on his computer a pop-up blocks it and tells him he does not have permission. Where is the problem and how to solve? I have a PC and he has a Mac if that makes any difference. Thanks.Welcome to the CH forums. What e-mail clients are you and the recipient using? Does this occur with only this one recipient or is it affecting all recipients? What file format is the photo in?truenorthI am using Centurylink( latterday Sprint) email service, which is my GENERAL SERVER. Format is jpeg. I send many images to various people but I don't know if they are just saving the emails or acutally filing the images. This particular recipient said the problem occurs when he FILES. I have asked other clients and am awaiting RESPONSE. Thanks.The fact that the recipient can open the photo and NOT transfer the file on that person's computer would i believe tends to indicate that the issue is on the other computer. Some parameter of access on the recipients computer is prohibiting the transfer. I don't think there is anything your software COULD do to create that situation on someone else's computer particularly if they can open the attachment in their e-mail client.truenorth Quote from: truenorth on December 04, 2011, 11:45:17 AM What e-mail clients are you and the recipient using? You did not answer this question. CenturyLink is not an email client, it is an ISP which, like most ISPs, provides email service to its customers. Examples of email clients are Microsoft Outlook, Outlook Express, Windows Mail, Windows Live Mail, Thunderbird, etc. These are software programs that are installed on your computer and that are designed specifically for email. If you're not using an email client, then you must be accessing your email via web browser. This method is generally called webmail. However, as truenorth mentioned, the problem is most likely at the recipient's end, either with their computer or their ISP (Internet Service Provider). Can the recipient open and view the photo directly from the email message? Quote I have a PC and he has a Mac if that makes any difference. Oh, I guess a Mac user would not use some of the Microsoft email clients I mentioned but, as far as I know, the use of a PC by the sender and a Mac by the recipient would not cause this problem. Thanks for suggestions. My feeling is that my friend has some sort of pop-up blocker that he needs to disableYes something along those lines such as a security setting.truenorth

Answer»

I send an email w/ photo attached but when the recipient tries to download the photo to a file on his computer a pop-up blocks it and tells him he does not have permission. Where is the problem and how to solve? I have a PC and he has a Mac if that makes any difference. Thanks.Welcome to the CH forums. What e-mail clients are you and the recipient using? Does this occur with only this one recipient or is it affecting all recipients? What file format is the photo in?truenorthI am using Centurylink( latterday Sprint) email service, which is my GENERAL SERVER. Format is jpeg. I send many images to various people but I don't know if they are just saving the emails or acutally filing the images. This particular recipient said the problem occurs when he FILES. I have asked other clients and am awaiting RESPONSE. Thanks.The fact that the recipient can open the photo and NOT transfer the file on that person's computer would i believe tends to indicate that the issue is on the other computer. Some parameter of access on the recipients computer is prohibiting the transfer. I don't think there is anything your software COULD do to create that situation on someone else's computer particularly if they can open the attachment in their e-mail client.truenorth Quote from: truenorth on December 04, 2011, 11:45:17 AM

What e-mail clients are you and the recipient using?

You did not answer this question. CenturyLink is not an email client, it is an ISP which, like most ISPs, provides email service to its customers. Examples of email clients are Microsoft Outlook, Outlook Express, Windows Mail, Windows Live Mail, Thunderbird, etc. These are software programs that are installed on your computer and that are designed specifically for email. If you're not using an email client, then you must be accessing your email via web browser. This method is generally called webmail.

However, as truenorth mentioned, the problem is most likely at the recipient's end, either with their computer or their ISP (Internet Service Provider). Can the recipient open and view the photo directly from the email message?
Quote

I have a PC and he has a Mac if that makes any difference.

Oh, I guess a Mac user would not use some of the Microsoft email clients I mentioned but, as far as I know, the use of a PC by the sender and a Mac by the recipient would not cause this problem. Thanks for suggestions. My feeling is that my friend has some sort of pop-up blocker that he needs to disableYes something along those lines such as a security setting.truenorth

Solve : Permission to download photo from email?

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