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Answer» So ,i started having this problem since the past year ,but it's getting even worse. When i start playing any game ,after some minutes my notebook freezes for 1-2 seconds and then shuts down completely without showing any bluescreen or error. I have this notebook since 2012 and never had this problem before ,just started a year ago like i said. Here some games that i tested that shuts down: Aura Kingdom (Aeria Games) ,Age of Empires 3 ,Pokémon Revolution Online ,and League of Legends (only at the end when the victory or defeat SCREEN shows up ,if i ALT + F4 before it shows up ,the pc doesn't shuts down).
No ,it isn't HEAT problems ,because i tested with CoreTemp64 and i got like 65~70º.
My drivers are up-to-date and i already done ALMOST everything i found on the internet ,my specs are on this .txt thou.
I need help x(
[attachment deleted by admin to conserve space]Remove the laptop battery and then run it directly from the power supply. Does the problem remain?
Have you run memtest86 to make sure RAM is healthy?
65 to 70 C is actually quite warm. Temps will plunge quickly when getting out of a game and can spike quickly above 70C when in game. If you use speedfan there is a graphing ability to graph the temp(s). And if you can run a game without crashing and check on the graph by minimizing the game or ending the game after a few minutes, you can see where the temp capped out at. The problem though is that if it crashes and shuts down your temperature data is lost and you have to try again to capture your temperature cap.
Make sure all cooling vents are free from dust ETC so its not a thermal condition shutdown which will happen fast when too hot.
I've runned memtest86 and it shut down at 20~30% ,i oppened my pc and my fan was with a bit of dust ,but nothing big :/Does it run without battery and powered off of the wall through power supply? (*asking about this because a weak power supply can cause this with combination of a battery that isnt able to keep up. ) The situation being the laptop in use and the draw greater than that of the power supply, and the battery compensates, but when the battery runs out, the system drops like a stone and shuts off. Yes it doesIf MemTest shut off by itself you have faulty stik(s) of RAM...Everything is pointing back to thermal protection type of shutdown. It never shuts down on its own when idle, only in games or heavy CPU use such as Memtest86 did. Never seen a faulty stick cause a shut down, but i would test what Patio stated by removing 1 of 2 sticks if it has 2 sticks in it and see if you can pin point 1 of 2 sticks that has an issue. If you only have a single stick of RAM it will be hard to test this.I didn't removed any RAM stick thou :s
We never stated you did...it's for testing purposes...What do i do then? Remove a ram stick? o.oI tested removing a stick and leaving another ,in the first one ,after 5 second ingame ,the screen WENT back but the music continued with the pc on. I turned off ,then i tested the second stick ,wich after 10 minutes ingame the computer shut down.
I saw a bit of the error that appears before shutting down (i'm trying to get a pic of it) but i saw something like "reg/reg/noname"Hello ,anyone?Sorry this went quiet... I was away for a few days...
A corruption like error before a shutdown is very odd especially since memtest86 also shutdown and it doesnt even run from the hard drive.
Your hardware seems ill with anything that loads down the CPU. If its not heat related and RAM related or battery or power supply related then it points to a bad main board that for some reason when under a heavy load falls flat on its face.
At this point the last resort other than a new main board or getting a replacement computer would be to make sure the thermal bond is good between heatsink/heatpads and the GPU and CPU as well as if there are any cooling fans that are not quite spinning up to full speed to replace the cooling fans.
I have yet to see a system shutdown for a fan speed error with a fan that is spinning, BUT there is nothing to say that the system is happy idle and its not until temps rise and the fan is triggered to run and doesnt that that is when it drops out. However it seems to run for a bit before shutting down and well if it was a fan that never spins, it should shut down much faster than that unless the fan is spinning and then stops spinning due to some dust bunny etc or bad bearing in fan and then the system panics when there is no fan tach detected and it shuts down to protect itself. So the solution is to buy a new PC ?
Quote So the solution is to buy a new PC ?
It might be unfortunately as for if you have gone through all the trouble spots and verified they arent the cause, it leads to main board issue as being the only component not swapped out to resolve the issue.
Highest Probability as cause to lesser probability cause trouble locations:
Thermal Issue - You confirmed its not overheating
Fan Issue - Fan is stopping or not up to speed and system shuts down, you confirmed this isnt the case.
Battery or Laptop Power supply issue - Greater power demand of system and systems battery and/or power supply unable to keep up, you troubleshot this and it didnt point out trouble spot.
RAM - Hard Fault causing shutdown as Patio suggested, and it shutdown in the middle of memtest, you tried 1 stick and then the other with same results.
Corrupt Installation/Hard Drive - *The i saw something like "reg/reg/noname" looks like a drive file corruption, BUT this is probably the result of another issue as for memtest86 never runs from hard drive and the system shuts down, so the crash /shutdown is not the direct result of a corrupt windows build. Memtest86 stresses the RAM and runs the CPU at 100% which causes for heat creation, so it makes the issue point to thermal, but thermal was ok, so then it must be a hardware failure on the main board is what it points to.
Cooked GPU that only acts up when stressed - Usually you get signs of this being the case in which lines or artifacts are displayed before crash or shutdown as a hardware fault.
In this case, if there is a computer shop nearby that arent crooks you could have them diagnose it, Bestbuy can diagnose if you dont have a regular computer shop. I kind of cringe at Bestbuy selection but its BETTER than nothing. Not sure what Bestbuy charges, but local computer shops out my way charge $90 USD to test and give the customer a diagnosis. Very few offer it for free. At $90 it might be spending 25% the cost of a new computer to diagnose and then still have to buy a new computer in the end.
Sorry I dont have better news on this one.
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