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Solve : PC Rebooting in game menu/loading screen?

Answer»

Hello. I have been having this problem for about 3 months now, I already tried to fix it in the past without success, but right now IM determined to fix this no matter what.

My issue is that whenever i play a game(happens in almost all GAMES, mostly graphic heavy) and there is a loading screen, there is a big chance that my pc will shut down completely and turn itself back on.

I can replicate this with 100% efficiency by going into main menu in Rocket League, start searching for a match AND browse through the menu while its searching for a match. THATS a 100% reboot.
(Video of this as Video1)

This also means that it is definitely not caused by high temperatures, since i can replicate this right when i start PC.
I tried to do a stress test, my PC didnt crash during that.


I do not get any BSOD or Minidumps.

Event viewer lists this as Critical Error Event 41, Kernel-Power, Category 63

This NEVER happens to me while playing CSGO.


There are some things going on with my PC that MIGHT be connected so i will INCLUDE them:

Whenever i start my pc, windows boots normally, then all devices power out for a second and it boots for the second time (Video1, after reboot, 1:30)
  -->Weird thing is, if i UNPLUG my PC, plug it back and then start the PC, it boots normally.

PC is making a weird noise when booting up (sometimes when loading something) (Video3)




PC Specs:

CPU: AMD FX-6300
GPU: Gigabyte Nvidia GeForce GTX 660
Motherboard: GIGABYTE GA-78LMT-USB3
PSU: Corsair VS450
RAM: 1x8GB
Windows 10 x64

Video 1: https://youtu.be/BQIsKJLhQNs
Video 2: https://youtu.be/0jYae6NhIUs
sorry for potato quality..
Update(Potentional fix):

Hello, so i tried many things to fix this problem, including:

  • Unpinning google chrome from taskbar
  • Installing new version of ViaHD audio drivers
  • Reinstalling chipset driver(same version)
  • Lighty blowing into a random pile of dust in my pc
  • Shutting the pc down while holding Shift key

One of these things fixed it for me, I dont get crashes even if i try to.

Maybe someone with more knowledge can tell which of these things was most likely to fix it.


PS: Running without a crash for 3 days, hopefully wont be happening anytime soon.

Did your computer ever restart randomly when doing generic tasks like web browsing or just on idle? Have you ever opened your PC to do a thorough cleaning?  If it still have a lot of accumulated dust inside it, that might be causing overheating. I would expect the solution was one of the drivers you reinstalled. Cleaning  out the dust didn't hurt but you already eliminated overheating and typically that manifests as a BSOD of some description from an overheating card. Quote from: BC_Programmer on January 27, 2018, 06:13:55 PM
I would expect the solution was one of the drivers you reinstalled. Cleaning  out the dust didn't hurt but you already eliminated overheating and typically that manifests as a BSOD of some description from an overheating card.
Based on his comment about cleaning - "Lighty blowing into a random pile of dust in my pc" - , I had some doubt about the thoroughness of the "cleaning".  Sounded to me like he might have just BLOWN some air from outside the computer through a vent. 


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