Solve : Need help to turn audio back on.?

1.	Solve : Need help to turn audio back on.?
Answer» I recent bought a new PC, with Windows 7. I gave my old PC (still in great shape), with Windows XP Professional, to a friend who lives 200 miles away. While mostly a novice, he is getting along well with it except for ONE issue - sound. With my phone and email help he bought and installed a pair of Logitek speakers using the "pea green" stereo output jack on the PC. He receives the Windows sign-on music loud and clear each time he turns the PC on. However, when he surfs to a website which includes audio with the visual (you tube, etc.) he sees the visual information, but hears no audio. I was using the PC, when I had it, to input and edit external audio, and I had probably reset some of the software switching. Working with him on the phone, I have not been able to talk him through the sound windows to effect a fix, since I can't see his XP screen. Can someone provide us a step by step sequence of instructions (CLICK START, click CONTROL PANEL, click...) to go into the software, and reconnect audio coming from internet sources to the speakers? Go to control panel. Select "System". Select hardware tab. Select "device manager". Scroll down to sound, video controllers. Open sound video controllers. Is there a yellow circle with an exclamation point in it? If so, your missing a sound card, or on board sound driver.What about music CDs? Can he hear sound from those? Is it just flash VIDEOS that have the problem? Quote from: JJ 3000 on April 19, 2011, 02:48:04 PM What about music CDs? Can he hear sound from those? Is it just flash videos that have the problem? Bingo! You're the man! I got in touch with my friend this morning, and had him put an audio CD in the DISC burner/player. A window opened on the screen asking him if he wanted to play the CD using Windows Media Player. I immediately had him click on it, and the CD audio filled the room. I then had him remove the CD and go to a youtube sight with audio. http://www.youtube.com/watch?v=xxvgM9zQc7c The sound of my daughter's ukulele band, "Tiny Tim Overdrive", then filled the room. It's interesting. That's all it took to get the audio working. Thanks once again.

Answer»

I recent bought a new PC, with Windows 7. I gave my old PC (still in great shape), with Windows XP Professional, to a friend who lives 200 miles away.

While mostly a novice, he is getting along well with it except for ONE issue - sound. With my phone and email help he bought and installed a pair of Logitek speakers using the "pea green" stereo output jack on the PC. He receives the Windows sign-on music loud and clear each time he turns the PC on. However, when he surfs to a website which includes audio with the visual (you tube, etc.) he sees the visual information, but hears no audio. I was using the PC, when I had it, to input and edit external audio, and I had probably reset some of the software switching. Working with him on the phone, I have not been able to talk him through the sound windows to effect a fix, since I can't see his XP screen.

Can someone provide us a step by step sequence of instructions (CLICK START, click CONTROL PANEL, click...) to go into the software, and reconnect audio coming from internet sources to the speakers?

Go to control panel. Select "System". Select hardware tab. Select "device manager". Scroll down to sound, video controllers. Open sound video controllers. Is there a yellow circle with an exclamation point in it? If so, your missing a sound card, or on board sound driver.What about music CDs? Can he hear sound from those?

Is it just flash VIDEOS that have the problem? Quote from: JJ 3000 on April 19, 2011, 02:48:04 PM

What about music CDs? Can he hear sound from those?

Is it just flash videos that have the problem?

Bingo! You're the man!

I got in touch with my friend this morning, and had him put an audio CD in the DISC burner/player. A window opened on the screen asking him if he wanted to play the CD using Windows Media Player. I immediately had him click on it, and the CD audio filled the room. I then had him remove the CD and go to a youtube sight with audio.

http://www.youtube.com/watch?v=xxvgM9zQc7c

The sound of my daughter's ukulele band, "Tiny Tim Overdrive", then filled the room. It's interesting. That's all it took to get the audio working.

Thanks once again.

Solve : Need help to turn audio back on.?

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