My Norton 360, which I am growing to hate more by the day, has somehow detected and "fixed" 2500 "risks" on my hard drive during a full scan. After this I now am unable to play certain games without my PC Freezing and restarting, or just plain freezing.

I have checked and system recovery and system restore are not working, and sadly my backup disks are missing. Friends have suggested reformating harddrive and THEN reinstall OS, but as you can see this this part of the problem. I just want to be able to play my games again and not have Norton screw me over yet again.

Here is some of my PC Specs via direct X diagnostic (dxdiag.exe)

OS: Windows XP Home Edition (service pack2)
Processor: Intel Pentium 4 CPU 3.06Ghz
Memory: 1536 RAM
Video Card: Nividia GeForce 6600 GT 128mb
DirectX Version: 9.0c

I have run Disk Defrag and Error check, installed FREE AVG software and scanned, nothing has helped yet. Plz help meIt's possible that perhaps important files were infected and removed, thus causing problems with your games. Does Norton have a list of all of the risks it cleaned? I haven't used Norton in years, but I'm sure it must have some sort of virus vault. This may prove to be helpful.

Although I wouldn't advise doing so just yet, if/when you want to remove Norton, we have a helpful guide.

Do you have a genuine Windows CD? If so, then perhaps you can TRY going to Start > Run and then type in sfc /scannnow (note the space) and hit Enter. This will require the Windows CD.

Also, be sure to update your video card drivers.Ok well windows CD is a no go unless it is decided to magically dissapear on me or NEVER came with the HP PC I got from Bestbuy over 3 years ago. If norton vaulted them how would i locate them? I have no been able to find them thus far.I have ordered recovery disks from HP, hopefully this iwll solve my issues, I will let you all know thenI'm not exactly sure where you might find it, but you can try Tools > Quarantine. I know older versions of Norton used to have that. Just check everywhere for mention of a Vault or Quarantine and see if you can get a list.Due to lack of feedback, I am CLOSING this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.