Solve : mystery window,is it a spy??

1.	Solve : mystery window,is it a spy??
Answer» I have a small window that pops up every time I turn on my computer, it says in the blue bar on top, reminder thursday[or whatever day it is it keeps the right day] and time, thats it, in the window it says this page cant be displayed, like I was searching for something on line. its one of those type, there is no x in the corner, and we cant right click to get rid of it, we can control alt delte but it re appears every half hour on the dot. we dont know what it is or how to get rid of it, we tried everything we know how to do ,run this and that, bla bla bla . we have an hp d4100y and its only a few months old. it appeared about a week or so ago. we USE firefox and internet explorer to surf the web, I like explorer, while my son and hubby uses firefox. I dont know which browser was in use when this happened. we have cable internet so we are on all the time. any ideas?Which operating system are you using? Do you have Spyware protection? have you scanned for viruses and Spyware? [glb]Flame[/glb]Do you use 'end task' when you hit Ctrl+Alt+Del to stop it running? What is it's program/process name? Start>Run> type 'msconfig' & hit LOOK under the startup TAB for it.yes we do end task, and we are using x.p. pro I dont remember what else it said on the end task window. my hubby ran a scan, and all that couldnt find anything , so we put up with it but every half hour! annoying ok he said he did do the misconfg thing but he said he dont know what to look for , and he dont know what the program name is, were not real computer savey, and he dont get on it a lot, we have a good spyware program, and a virus protect thing to. Quote we have a good spyware program, and a virus protect thing to. What are you using to scan? [glb]Flame[/glb] Quote What is it's program/process name? You should be able to get a name from the Task Manager. It will be the one you 'end task'.Im not sure of the scan type Ill ask my hubby, when we hit end task, it says exsactly what the blue bar says, reminder friday and the date and time, thats all but that is not on the config menu thats why we dont know what to look for. the icon that is on the left side of the blue bar is a hand with bow on the finger I think, weird i gotta go to work byeDownload & run 'Autoruns' from http://www.sysinternals.com You will find it in there. If the problem still isn't resolved, we might WANT to consider running HijackThis... Your opinion on that Fed? [glb]Flame[/glb]For sure Flame, Hijackthis would show it. It's probably a legit program but just to be sure Tammy. Free online virus scan http://www.pandasoftware.com/products/activescan.htm Free online spyware scan http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htmKeep in touch. If it's not fixed, we will provide you with the link to HijackThis... [glb]Flame[/glb]Sorry I couldnt answer I was for some reason forbidden? anyway, we scan with norton anti virus and have microsoft anti spyware and spybot search and destroy. when we clicked on proccess name we got hpsddapp.exe [we have a hp pavillion by the way] Its not in the config menu or start up menu, if its an internal problem, we will have to call hp.it can be control alt delete and shut down but now its popping up all the time. reminder sunday 10:58 it now says. and this page cant be displayed? must be some sort of internet problem too, dont see a purpose for it at all. we will go to the websites you suggested also. thanks tam You're getting somewhere now Tammyo. Forget the rest, go straight to Hijackthis, download & run the program. Save the logfile, post it at the Hijackthis site for auto analysing and post it here too. Hijackthis will let you stop the program from starting. http://www.hijackthis.de/index.php?langselect=englishFlame, the Hijackthis WEBSITE will analyse the log and even check individual files for viruses. I recommend it because it is their computer & they know (hopefully) what 'extras' they have installed. You should create a logfile & try it, it's very good.Oh the analyzer has the file with it! oops! lol removing old post lol [glb]Flame[/glb]

Answer»

I have a small window that pops up every time I turn on my computer, it says in the blue bar on top, reminder thursday[or whatever day it is it keeps the right day] and time, thats it, in the window it says this page cant be displayed, like I was searching for something on line. its one of those type, there is no x in the corner, and we cant right click to get rid of it, we can control alt delte but it re appears every half hour on the dot.
we dont know what it is or how to get rid of it, we tried everything we know how to do ,run this and that, bla bla bla . we have an hp d4100y and its only a few months old. it appeared about a week or so ago. we USE firefox and internet explorer to surf the web, I like explorer, while my son and hubby uses firefox. I dont know which browser was in use when this happened.
we have cable internet so we are on all the time.
any ideas?Which operating system are you using? Do you have Spyware protection? have you scanned for viruses and Spyware?

[glb]Flame[/glb]Do you use 'end task' when you hit Ctrl+Alt+Del to stop it running?
What is it's program/process name?
Start>Run> type 'msconfig' & hit
LOOK under the startup TAB for it.yes we do end task, and we are using x.p. pro
I dont remember what else it said on the end task window. my hubby ran a scan, and all that couldnt find anything , so we put up with it but every half hour!
annoying
ok
he said he did do the misconfg thing but he said he dont know what to look for , and he dont know what the program name is, were not real computer savey, and he dont get on it a lot, we have a good spyware program, and a virus protect thing to.
Quote

we have a good spyware program, and a virus protect thing to.

What are you using to scan?

[glb]Flame[/glb] Quote

What is it's program/process name?

You should be able to get a name from the Task Manager. It will be the one you 'end task'.Im not sure of the scan type Ill ask my hubby, when we hit end task, it says exsactly what the blue bar says, reminder friday and the date and time, thats all but that is not on the config menu thats why we dont know what to look for. the icon that is on the left side of the blue bar is a hand with bow on the finger I think, weird
i gotta go to work byeDownload & run 'Autoruns' from http://www.sysinternals.com
You will find it in there. If the problem still isn't resolved, we might WANT to consider running HijackThis... Your opinion on that Fed?

[glb]Flame[/glb]For sure Flame, Hijackthis would show it.

It's probably a legit program but just to be sure Tammy.

Free online virus scan
http://www.pandasoftware.com/products/activescan.htm
Free online spyware scan
http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htmKeep in touch. If it's not fixed, we will provide you with the link to HijackThis...

[glb]Flame[/glb]Sorry I couldnt answer I was for some reason forbidden?
anyway, we scan with norton anti virus and have microsoft anti spyware and spybot search and destroy.
when we clicked on proccess name we got hpsddapp.exe
[we have a hp pavillion by the way]
Its not in the config menu or start up menu, if its an internal problem, we will have to call hp.it can be control alt delete and shut down but now its popping up all the time. reminder sunday 10:58 it now says. and this page cant be displayed? must be some sort of internet problem too, dont see a purpose for it at all.
we will go to the websites you suggested also.
thanks
tam
You're getting somewhere now Tammyo.
Forget the rest, go straight to Hijackthis, download & run the program. Save the logfile, post it at the Hijackthis site for auto analysing and post it here too.
Hijackthis will let you stop the program from starting.

http://www.hijackthis.de/index.php?langselect=englishFlame, the Hijackthis WEBSITE will analyse the log and even check individual files for viruses.
I recommend it because it is their computer & they know (hopefully) what 'extras' they have installed.
You should create a logfile & try it, it's very good.Oh the analyzer has the file with it! oops! lol removing old post lol

[glb]Flame[/glb]

Solve : mystery window,is it a spy??

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