We have about 400 XP workstations at our facility, so our corporate office sent a "Migration Team" to install Windows 7 for us to lighten the load. Part of that migration was to adopt some new security policies. yay  We've now went into a dual monitor obsession and we're having to install video cards in many machines. Workstation #1: After installing the card, I TURNED on the machine only to be prompted by bitlocker, telling me to enter a security key(Standard security procedure-Hardware Change). After sitting on hold with the service desk for 23 minutes, I gave them my ID and they SAID that the user wasn't AUTHORIZED on that drive(Standard security procedure). We tried mine(local facility admin) and any user I could think that actually used that machine in the past....Nothing. Her advice was to REFORMAT THE MACHINE!(Standard security procedure). I finally came across an ex-employee ID that let us in. Great! I logged in and downloaded the video card drivers. I couldn't run the EXECUTABLE without admin credentials(Standard security procedure) sooo.... The local administrator account wouldn't work for some reason. I tried my personal admin credentials which let me launch the setup. I soon found out that all local administrator accounts had been renamed.(Standard security procedure) The setup started copying files over to the C drive and ACCESS DENIED(standard security procedure). I had to copy the drivers from the network location I'd downloaded them, to the local desktop only this time, the local admin account worked, and my admin account wouldn't.  REBOOT TIME!..... BITLOCKER STRIKES AGAIN! (Standard security procedure) Back on hold I go... She told me I had to go into the control panel, suspend bitlocker, and leave it like that until it re-writes it's configuration(or whatever). I'm finally back into Windows and not much to my surprise.... no dual monitors, so I go into the display settings to activate the other monitor...It's not there. Soooo I go to the device manager to see what's going on and it shows the other display adapter with an exclamation mark on it. I tell it to check the INTERNET for any driver changes and of course...MICROSOFT is a blocked download site. So I basically had to hack the registry to let me download from Microsoft until the next Big Brother GP update was forced upon me. That allowed for Windows to search for an updated compatible driver (Not sure why the OEM driver didn't do it) and the monitor then activated and I went on my merry way.

1 workstation down, 207 to go.Sounds like the migration team are a bunch of jerks, and also your IT department.
Not funny but you sound like my daughter and the team she works with.  Quote from: Dadair on September 17, 2014, 03:39:48 PM

Not funny but you sound like my daughter and the team she works with.