I have an HP ENVY x360 that uses Windows 10 64-bit. For the last three months I've used an external DVD drive and the DVD Player app to watch movies without any difficulty. However, when I inserted a DVD earlier today, the little message asking me what I want to do didn't pop up. The DVD spun for a MINUTE and then stopped. When I PULLED up DVD Player, it acted like I hadn't inserted the DVD. File Explorer doesn't acknowledge the DVD drive. What should I do?Did you try a different disc. Some are protected from piracy and dont PLAY on computers.I did, but the computer didn't recognize that one either. Anyway, the first disc worked yesterday, so I don't think that's the case.You can try a drive cleaning disc. It spins up and cleans the eye inside that reads the reflected laser beam off the disc. You can also try the drive on a different system to make sure its the drive and not a driver issue with the system connecting to it since its an external drive. The good thing is that external USB drives are pretty cheap these days, around $20 if you had to REPLACE it.