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Solve : Microsoft Technical Support? |
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Answer» is there any way to talk to a microsoft representative if you have troubles or questions without paying their stupid fees? is there any way to talk to a microsoft representative if you have troubles or questions without paying their stupid fees?So, before 90 days have passed on your product, you could get free support, right? I believe they do provide free support for a limited time, depending on the product, although there may be a limit on number of calls. At least, I'm sure that's the way it used to work. Yes.i think thats still really lame though, because problems can come up anytime"lame", no, I disagree. Sure, "problems can come up anytime", but you can't expect to get ENDLESS free support on a product. Just because it's software makes it no different from many non-computer consumer products. Do you think you can buy a NEW CAR and expect to get free parts and labor on components covered under warranty AFTER the warranty period has expired? Nope, that's just not reality. The same thing applies to a new vacuum sweeper or hundreds of other products? You simply can't expect the manufacturer to provide endless support. If they did, we'd all have to pay more for products to cover the cost of providing this free continued technical support.Well, many software makers provide endless on line support (email). M$ has been always cheap to me, and ignorant. IMHOwell i guess im comparing M$ with other companies like nvidia or intel that provide support (email) for free. if something comes up i would personally expect to at least be able to get free support via email. i think even EA has free email support for their products. yeah ur right about other consumer products that dont provide support after warranty, but when i compare M$ with other computer software or hardware products, i honestly feel that they come up way short in terms of customer service. |
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