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Solve : Microsoft crash analysis? |
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Answer» My operating system is windows 2000xp and is now crashing on a regular basis. I forwarded the fault on to microsoft who reply with possible fault with ATI graphics driver. I have checked my system information and find that i have a RADEON 9200 SE with the following driver ati2dvag.dll version 5.2.3790.2 Do i have to update the driver or should i contact the pc. manufacturer for guidance. I have not installed service pack 2 patch as the first time I tried i finished up having to completely re-install my operating system. And now only download 'critical' windows updates. I run a firewall/reliable anti-virus software and a spyware package. I am as I'm sure you will recognise still pretty much a novice so would appreciate an easy to UNDERSTAND solution if possible. Regards, Mike. Follow you own advise M_2>Do i have to update the driver or should i contact the pc. manufacturer for guidance. What does the events log reveal......c/panel admin tools. Quote My operating system is Windows XP and is now crashing on a regular basis. I forwarded the fault on to Microsoft who reply with possible fault with ATI graphics driver. Hello Mike, and welcome to the crazy forum. If you open the Control Panel and click on System, Hardware and Device manager look for your driver in the list. Click on the + sign then right-click on the entry and click on Update driver... Do you know if the card is properly seated in the motherboard? Sometimes re-seating the card helps as the action of pulling it out and pushing it back in again cleans up the contact surfaces. If you click on the link below and look for the .pdf file on re-seating RAM modules you'll see how to get in to the case and how to take PROPER anti-static precautions. I pull out all power cables, disconnect all peripherals and lay the case on its side to make it easier to WORK on, then, whilst holding the bare metal casing with my right hand I press the power button in for ten seconds to equalise any residual charge across the mainboard. You still need to be gentle but firm when re-seating the cards. Never be brutal or you can DAMAGE the mainboard. If you want to make a good job of installing SP2 and you have an XP CD it is best to slipstream SP2 together with your CD and do a clean install. I can hear - the scream - from here. \ö/Blame winxp sp updates for the problems.......many more to follow!........i always stick with things that work.? Quote i always stick with things that work.? LIKE WinME?Windows ME works perfectly if you strip it down to work like '98 and ... MAKE A DRIVE IMAGE! MSCA does come up with the goods from time to time. Helped me out with that dratted Comet Cursor. |
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