I've had this problem ever since i got my old Dell Lattitude LS laptop, and I've just gotten around to seeking help about it. It has the function keys for volume up and volume down, EXCEPT both volume up and down TURN the volume up. I don't know if this is a hardware or software thing. Anyone know how to GET my volume down key to turn the volume down?Have you contacted Dell about this? Also, are your sound settings in your control panel configured properly?

[glb]Flame[/glb]My audio settings seem fine, there's nothing about the keys in there anyway. I haven't contacted Dell, I DOUBT they'd offer support for such an old model, and I bought it used anyway.Have you tried the little wheel that near the cdrom drive......._"""\/  ?No, I haven't, ESPECIALLY considering there is no wheel, and the cd rom drive is external.  Same rule applies.........check the little wheel.......
control panel>>>>>>audio..settings........or a further check..type dxdiag....in the run box.......it maybe a audio driver causing the outrage.. Quote

... haven't contacted Dell, I doubt they'd offer support for such an old model, and I bought it used anyway.