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Solve : Laptop that WILL NOT SHUT DOWN... plz help me!!? |
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Answer» please help me, I have a laptop with Windows XP, and it was working fine a few DAYS ago ut now it will not shut down. When I click on the shut down button, it beeps at me and does nothing. I have searched this problem high and low, and the SOLUTION I come up with is either my Norton Antivirus program or a button I need to click under my power settings. Problem is, I DONT have Norton and because my comp is a laptop, the option under power settings is not there. I tried running shutdown.exe in my scheduled tasks, nothing happened. I have no other ideas and I really need some advice here. if anyone could email me at [email protected] I would APPRECIATE it soo much. Thanks again, Sable K. Quote I DONT have Norton and because my comp is a laptop what makes you think you do not need or can not use Norton on a Laptop? You should shut down all programs before shutting down to see if a program is causing the problems. No, I dont have Norton because I havent had the time to install it... I was going to the other day, but now that I have this problem. I do have ad-Aware though, and another anitvirus program called something Doctor. and a personal firewall. And I did try that, closing all my programs down, it doesnt help. But thanks anyway. Anyone else can help me please?? Do your scanners report anything?The programs which you are using are NOT anti-virus programs, they are anti-Trojan programs. If your COMPUTER is connected to the internet it will be heavily infected without a running anti-virus program. I suggest that you do an on-line scan from Trend Micro's Housecall, Panda or Symantec (I sometimes have to use all three.) Then you should try AVG Free Home Edition anti-virus which is less of a resource hog compared to Norton.what is there to be found at Symantec's without paying? Quote or SymantecSymantec Security Check and a lot of useful info.Where can I find the security check? |
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