Solve : Internal Hard Drive?

1.	Solve : Internal Hard Drive?
Answer» I am trying to FIX my mom's old laptop. Her hard drive crashed and we ordered a new hard drive for it. I have installed into the computer. But when I try to start the computer the Dell screen POPS up but then it beeps and reads " internal hard disk drive not found Internal HDD HARD error! Strick the F1 key to continue, F2 to run the setup utility when i hit F1 it says no bootable devices -- strick F1 to retry boot, F2 for setup utility F2 takes me to the setup utility menu but when i look through it under device info the primary hard drive is listed as none. WHAT AM I MISSING!!!Try reseating the drive. and how would i go about that?Take it out. Put it back in again. Make sure your connectors are firmly seated.i've taken it out and put it back in several times, and nothing has changed. I can't decide if its another bad hard drive or if there is a step i'm missing in formatting it or something.i tried running a diagnostic and it showed up as a fail on the short test on the hard drive I'm guessing the drive is bad. It happens SOMETIMES. They will be dead right out of the box. Do you have another computer that you can try the drive in to confirm that it's faulty?not that im willing to test it out on....its a 8 yr old laptop so its not really up to speed anyway. would it just generally not RECOGNIZE it if it was a bad hard drive?So are you saying it doesn't recognise in the bios? If it doesn't then you are not going to be able to format it. what was wrong with the last hard drive that it didn't work?Can you get a USB external enclosure for the new hard drive and plug it into another computer to test? It possibly could be the hard drive port on the laptop which is malfunctioning...Quote from: whiteh90 on December 05, 2011, 08:23:15 PM F2 takes me to the setup utility menu but when i look through it under device info the primary hard drive is listed as none. Then it's just plain not seeing it. As was stated, it can't see it because of one of the following: 1. The hard drive is faulty. 2. The connector is damaged. 3. Something in the mainboard died. As was suggested, get an external box and test the drive to be sure. This is the cheapest option you have at this point. If the drive checks out ok in the external box, you can eliminate #1 as a suspect. If your mother has files on the old drive that you'd like to try to recover, you can use that same external box to test that drive and see if it works and copy them to a working computer. Given the laptop is 8 years old, I would guess #2 or #3. I wouldn't spend too much more money trying to figure this one out. It's a good bet the thing has just reached the end of its lifespan.Quote from: whiteh90 on December 05, 2011, 09:55:33 PM i tried running a diagnostic and it showed up as a fail on the short test on the hard drive It's dead, no good; what else do you need to know?

Answer»

I am trying to FIX my mom's old laptop. Her hard drive crashed and we ordered a new hard drive for it. I have installed into the computer. But when I try to start the computer the Dell screen POPS up but then it beeps and reads "

internal hard disk drive not found

Internal HDD HARD error!

Strick the F1 key to continue, F2 to run the setup utility

when i hit F1 it says no bootable devices -- strick F1 to retry boot, F2 for setup utility
F2 takes me to the setup utility menu but when i look through it under device info the primary hard drive is listed as none.

WHAT AM I MISSING!!!Try reseating the drive. and how would i go about that?Take it out. Put it back in again. Make sure your connectors are firmly seated.i've taken it out and put it back in several times, and nothing has changed. I can't decide if its another bad hard drive or if there is a step i'm missing in formatting it or something.i tried running a diagnostic and it showed up as a fail on the short test on the hard drive
I'm guessing the drive is bad. It happens SOMETIMES. They will be dead right out of the box.

Do you have another computer that you can try the drive in to confirm that it's faulty?not that im willing to test it out on....its a 8 yr old laptop so its not really up to speed anyway. would it just generally not RECOGNIZE it if it was a bad hard drive?So are you saying it doesn't recognise in the bios? If it doesn't then you are not going to be able to format it. what was wrong with the last hard drive that it didn't work?Can you get a USB external enclosure for the new hard drive and plug it into another computer to test? It possibly could be the hard drive port on the laptop which is malfunctioning...Quote from: whiteh90 on December 05, 2011, 08:23:15 PM

F2 takes me to the setup utility menu but when i look through it under device info the primary hard drive is listed as none.

Then it's just plain not seeing it.

As was stated, it can't see it because of one of the following:
1. The hard drive is faulty.
2. The connector is damaged.
3. Something in the mainboard died.

As was suggested, get an external box and test the drive to be sure. This is the cheapest option you have at this point. If the drive checks out ok in the external box, you can eliminate #1 as a suspect.

If your mother has files on the old drive that you'd like to try to recover, you can use that same external box to test that drive and see if it works and copy them to a working computer.

Given the laptop is 8 years old, I would guess #2 or #3. I wouldn't spend too much more money trying to figure this one out. It's a good bet the thing has just reached the end of its lifespan.Quote from: whiteh90 on December 05, 2011, 09:55:33 PM

i tried running a diagnostic and it showed up as a fail on the short test on the hard drive

It's dead, no good; what else do you need to know?

Solve : Internal Hard Drive?

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