Solve : Installed SP2, now no internet??

1.	Solve : Installed SP2, now no internet??
Answer» I installed SP2 on a Windows XP machine the other day, but now I can't get on the internet. So I decided to unistall SP2. Everything seemed ok, but I still can't get on the internet. I also found out that the computer doesn't have a IP address or a subnet mask anymore. Still h as a DHCP IP, Default Gateway IP, and the DNS IP, but no IP for the computer or subnet. I tried to release/renew, but that didn't work. When trying to renew, it said something like "an error as occured cannot find file specified." Also when SP2 was installed the Security Center service, never started. I went to services, and try to start it manual but nothing happened. It tried to start then errored out saying it couldn't be established. It's running a DSL connection. I EVEN tried to reset the modem,nothing happend. I think SP2 didn't like that machine. Any Ideas? I need to fix this asap. SP2 probably took some files with it that you might have needed.... Was it's firewall on block all? [glb]Flame[/glb] QUOTE I also found out that the computer doesn't have a IP address or a subnet mask anymore. Still h as a DHCP IP, Default Gateway IP, and the DNS IP, but no IP for the computer or subnet. Could you be a little more specific? You state that your computer doesn't have an IP address anymore, but then you state that it has an IP from DHCP, gateway, DNS, etc. ?? If you need more help, you can contact me at ResourcePC DaveYes, I it still has the DHCP IP , and the DNS IP, and the default gateway, but I see no IP or subnet for the computer. Im not really about if the firewall was on block all. I know that the Security Center never started up. I know that DHCP , DNS, and gatway are all correct cause i have the same settings on my pc at home, from the phone company. Just no IP and subnet.Scott Billups.......... Where did you get the SP2 you used ? Was it a D/L from M/S UPDATE SITE ? Was it a cd sent from M/S or was it something you D/l from somewhere ? let us know dl65 It was from the Microsoft site. WindowsXP-KB835935-SP2-ENU.exe http://www.microsoft.com/downloads/details.aspx?FamilyID=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=enAt Command Prompt, type the following: ipconfig /allThis is what I receive with ipconfig. I wish i could give you a print screen, but i can't get on the internet on that machine. I know the IPs are right cause I have the same settings on my machine from the phone company. IP Address 0.00.00.00 Subnet Mask 0.00.00.00 Default Gateway 192.168.1.254 DHCP 192.168.1.254 DNS 192.168.1.254 Scott: PLEASE explain how this personal computer (PC) is connected to the Internet. Are you sharing an Internet connection with another PC? Is your PC connected to the Internet via a dial-up modem, or is it an always-on broadband DSL or cable connection? Also, have you checked that the connections to the modem or router are not loose? Have you tried reinstalling the software provided by your Internet Service Provider (ISP)? Regards, DocScott: To see if the problem is with your modem, try typing this command at the command prompt: ping 127.0.0.1 and see if you get any replies. Regards, DocThe computer is not sharing an internet connection, and it is running off a DSL line. I did check the cables, and all seem to be tight. I disconnected, reconnected. That's what I didn't try yet. I will try reinstalling the software.I will also try to ping the pc. I read this off of the Microsoft site and wondering what other services they are talking about to stop DHCP from starting? "If the service is stopped, right-click DHCP Client, and then click Start. Note If the service does not start, a dependency group or service may also be stopped."Look here for the services DHCP Client may depend on.Thank you for that information. I looked in services, but didn't find any of those dependency. Am I looking in the wrong place?

Answer»

I installed SP2 on a Windows XP machine the other day, but now I can't get on the internet. So I decided to unistall SP2. Everything seemed ok, but I still can't get on the internet. I also found out that the computer doesn't have a IP address or a subnet mask anymore. Still h as a DHCP IP, Default Gateway IP, and the DNS IP, but no IP for the computer or subnet. I tried to release/renew, but that didn't work. When trying to renew, it said something like "an error as occured cannot find file specified." Also when SP2 was installed the Security Center service, never started. I went to services, and try to start it manual but nothing happened. It tried to start then errored out saying it couldn't be established. It's running a DSL connection. I EVEN tried to reset the modem,nothing happend. I think SP2 didn't like that machine.

Any Ideas? I need to fix this asap. SP2 probably took some files with it that you might have needed.... Was it's firewall on block all?

[glb]Flame[/glb] QUOTE

I also found out that the computer doesn't have a IP address or a subnet mask anymore. Still h as a DHCP IP, Default Gateway IP, and the DNS IP, but no IP for the computer or subnet.

Could you be a little more specific? You state that your computer doesn't have an IP address anymore, but then you state that it has an IP from DHCP, gateway, DNS, etc. ?? If you need more help, you can contact me at ResourcePC

DaveYes, I it still has the DHCP IP , and the DNS IP, and the default gateway, but I see no IP or subnet for the computer. Im not really about if the firewall was on block all. I know that the Security Center never started up. I know that DHCP , DNS, and gatway are all correct cause i have the same settings on my pc at home, from the phone company. Just no IP and subnet.Scott Billups.......... Where did you get the SP2 you used ? Was it a D/L from M/S UPDATE SITE ? Was it a cd sent from M/S or was it something you D/l from somewhere ?

let us know

dl65 It was from the Microsoft site. WindowsXP-KB835935-SP2-ENU.exe
http://www.microsoft.com/downloads/details.aspx?FamilyID=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=enAt Command Prompt, type the following:
ipconfig /allThis is what I receive with ipconfig. I wish i could give you a print screen, but i can't get on the internet on that machine. I know the IPs are right cause I have the same settings on my machine from the phone company.

IP Address 0.00.00.00
Subnet Mask 0.00.00.00

Default Gateway 192.168.1.254
DHCP 192.168.1.254
DNS 192.168.1.254
Scott:

PLEASE explain how this personal computer (PC) is connected to the Internet. Are you sharing an Internet connection with another PC? Is your PC connected to the Internet via a dial-up modem, or is it an always-on broadband DSL or cable connection?

Also, have you checked that the connections to the modem or router are not loose? Have you tried reinstalling the software provided by your Internet Service Provider (ISP)?

Regards,
DocScott:

To see if the problem is with your modem, try typing this command at the command prompt:

ping 127.0.0.1

and see if you get any replies.

Regards,
DocThe computer is not sharing an internet connection, and it is running off a DSL line. I did check the cables, and all seem to be tight. I disconnected, reconnected. That's what I didn't try yet. I will try reinstalling the software.I will also try to ping the pc.

I read this off of the Microsoft site and wondering what other services they are talking about to stop DHCP from starting?

"If the service is stopped, right-click DHCP Client, and then click Start.

Note If the service does not start, a dependency group or service may also be stopped."Look here for the services DHCP Client may depend on.Thank you for that information. I looked in services, but didn't find any of those dependency. Am I looking in the wrong place?

Solve : Installed SP2, now no internet??

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