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Solve : IMAP and POP? |
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Answer» RUNNING Outlook 365 POP accounts on Windows 10 Running apple mail IMAP on iOS on iphone When email arrives in the POP account (Outlook 365 W10 PC) it appears as not read which is fine, operator opens, reads, PRINTS it out, MOVES to sales persons basket for office review When email arrives in the IMAP account (iphone iOS) the email appears as being read which is not fine as the sales person can miss the email or rather the sale. The sales person manages their own account, removing emails that are not necessery and archiving others via their iphone IMAP account. How do I setup the POP account to not reflect on the IMAP account that an email has arrived? Or is that even possible? Only thing I can think of is to change the iphone to POP as well and tell them to manage the email account with a different IMAP device, but they want to do this from their iphone IMAP account, ugh...Run everything on imap it is a better mail protocol than pop as it keeps a full history on mail conversations across all devices. Maybe the only way to do that would to set up the account as POP on the iphone as well, which I read is possible. Then Outlook would still mark the e-mail as 'read' on the e-mail server (because it downloaded) but the same e-mail might show as ''not read' when downloaded to a POP account on the iphone (because it hasn't been opened on that). Might a solution be to put the Outlook account to IMAP and then, whoever opens the mail FIRST marks it as 'important' so that the second person reading the e-mail KNOWS it has been read but also doesn't miss it? |
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