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Solve : I replaced the coin battery; now what????? |
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Answer» I took the motherboard out of my XPS 1710 to recheck the soldering of the power socket. After putting the computer back together, including reconnecting the coin battery, the screen shows the message: "Configuration message incorrect; run setup PROGRAM" (or words to that effect) I have tried to turn the unit on while holding f1, f2, f3, esc, del, f10, f12 while and also while not holding the function key (lower row) with the above mentioned function keys; no result. Please help. I took the motherboard out of my xps 1710 to recheck the soldering of the power socket. After putting the computer back together, including reconnecting the coin battery. ...What do you mean by this?Soldering...= most likely dead MBoard... At least in today's world.Quote from: aa4wp on December 04, 2011, 04:27:24 PM I took the motherboard out of my xps 1710 to recheck the soldering of the power socket. Why prompted you to do this? Was it not getting power before you started working on it? What caused the power connector to break?The reason I had disassembled the laptop was to see if there were any cold solder joints. The computer had stopped working after its battery had become completely discharged and the AC adapter would not either charge the battery, nor supply power to the computer. I did observe that there was approximately 19.4 volts dc with my DVM. As a function of disassembly, I unplugged the coin battery (the one for the bios/cmos (?) After recharging the battery, and reassembling the computer, I powered it up. It was at that time that I read the message on the screen indicated in my initial post. I do wish that I never disconnected the little coin cell when I removed the motherboard from the chassis. The battery is positioned in a CARVED out cavelike slot just under the keyboard and over the motherboard, making it very difficult to leave the cell attached. I could not have perceived that disconnecting the cell from the motherboard would have caused such a problem. Now, how can I perform the setup refered to in that screen message. Can anyone help me? Thanks, Wendell The coin cell battery you refer to is the CMOS battery & many laptop ones are rechargeable NiMH, unlike desktop models which all use CR-2032 Lithium. It is likely that it has lost it's ability to hold a charge. Replace it.Actually, the imprint on the cell case is 2032; I had even bought one to replace it with. Guess I'll solder the leads to a new one and install it there and see if that will help (the current cell is shrink wrapped and has the red and black wire coming from it) On some other forum posts I have read that after a few minutes the "press F2 to set enter SETUP" will appear on the screen. Perhaps a new 2032 will help. Evidently is is possible that a new battery will solve the problem, as the automatic feature to display "press F2" will appear sooner than a few seconds if the cell is up to voltage? Time will tell. I am looking for a battery charger to arrive TOMORROW. I'll keep in touch and let you all know. Thanks. WendellDell laptops can take a very long time to recognize any system changes. Put new RAM in an Inspiron & it sat there for a couple minutes with a message on the screen "Change in Memory Configuration". Finally came up with F2 for Setup. Go to Setup & save configuration.After I charged the battery and put it in the computer, the thing powered up and I was able to see the "F2"; I was able to save the automatic configuration and the computer went on and started up. When I plugged in the AC adapter, the screen began to flicker in step with the green lignt on the power brick also flickering. My supposition is that there is a bad "on board" voltage controller; the computer will not function with the AC adapter only; with the battery in place, it flickers and does not charge the battery; and with the charged battery it will run for about 90 minutes. Everything I have checked on the computer seems to work. The charger I got from JC Barn does charge the battery; however, there are issues there also. The brick is miniscule, low current capablity; the battery connector is WEAK; have to use rubber bands to hold it in place. But it works. Getting another mother board seems futile; probably all available are pulls...refurbished probably means it worked when cursorily checked. There is no idea the stress it may have suffered in a previous life. I wonder if there is a source for a new, unbesmirched (virgin) motherboard.... Guess a new computer is the best answer and USE A LAP FAN to lengthen the life of the beast. Wendell and I guess: Problem Solved (sorta) |
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