1.

Solve : I have a problem please help me?

Answer»

After I installed some updates on my computer some of my games aren't working properly and on my friend's computer they work just fine, please help me.
(sorry for not uploading the image in a more convenient way.....not so sure ho to do so)
http://postimage.org/image/w00wszgnp/We need more information from you.

What OS and SP are you running? Which games - is it all of them? Some titles would be nice.
Is it a laptop or a desktop? What's the make and model - or is it custom built?
What changed since it did work(software changes or hardware changes)?I'm using 64-bit OS, I'm not so sure what SP stands for.
It happens only for games connected to the and that sometimes needed to be patched. Ragnarok online and Ragnarok Online 2.
It is a laptop (both computers if you ask)
The make ant the model are Dell Inspiron N5010.
I did a few updates before it happened I will list them here:
Windows 7 Service Pack 1 for x64-based Systems (KB976932)
Microsoft - Keyboard - Microsoft Hardware USB Keyboard
Windows Malicious Software Removal Tool x64 - February 2013 (KB890830)
Definition Update for Windows Defender - KB915597 (Definition 1.143.2586.0)

Forgot another thing , after the update I had problems with my mshtml.dll FILE in OS(C:)/Windows/SysWOW64 so I replaced it.I have this file not so sure if it will help(couldn't attach it so I copied and pasted what's written in the file)
date/time : 2013-02-21, 14:13:39, 559ms
computer name : TOMER-PC
user name : Tomer
registered owner : Tomer
operating system : Windows 7 x64 Service Pack 1 build 7601
system language : Hebrew
system up time : 21 hours 20 minutes
program up time : 1 minute 11 seconds
processors : 4x Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
physical memory : 424/1911 MB (free/total)
free disk space : (C:) 178.41 GB
display mode : 1366x768, 32 bit
process id : $1d74
allocated memory : 29.71 MB
executable : MysticRO Patcher 2.0.exe
exec. date/time : 2013-01-20 13:39
version : 2.6.1.66
compiled with : Delphi 2010
madExcept version : 3.0l
callstack crc : $39bfa59a, $f00249e3, $17d9c6a5
exception number : 1
exception message : The application seems to be frozen.

main thread ($bf4):
6613e91f +002b ieframe.dll #174
77d9ec5f +0063 ntdll.dll bsearch
760fcf90 +008e GDI32.dll GetSystemPaletteEntries
754c202f +0101 kernel32.dll RegQueryValueExW
77d9e74d +0078 ntdll.dll RtlAnsiStringToUnicodeString
0058062f +0037 MysticRO Patcher 2.0.exe OleCtrls TEventDispatch.Invoke
75d86f51 +0010 ole32.dll CoTaskMemFree
754c202f +0101 kernel32.dll RegQueryValueExW
660a7fe5 +0129 ieframe.dll #222
77d9ec5f +0063 ntdll.dll bsearch
0058062f +0037 MysticRO Patcher 2.0.exe OleCtrls TEventDispatch.Invoke
75cec511 +004c SHLWAPI.dll QISearch
77d9ec5f +0063 ntdll.dll bsearch
77da7ef1 +92f5 ntdll.dll bsearch
75cec511 +004c SHLWAPI.dll QISearch
772a7bc5 +000a USER32.dll DispatchMessageA
0051db99 +0125 MysticRO Patcher 2.0.exe Forms TApplication.ProcessMessage
0051dbd6 +000a MysticRO Patcher 2.0.exe Forms TApplication.HandleMessage
0051df01 +00c9 MysticRO Patcher 2.0.exe Forms TApplication.Run
00618cbf +033b MysticRO Patcher 2.0.exe Thor 233 +69 initialization
754c33a8 +0010 kernel32.dll BaseThreadInitThunk

thread $171c (TEventThread):
77d8f8aa +00e ntdll.dll NtWaitForSingleObject
75721497 +092 KERNELBASE.dll WaitForSingleObjectEx
754c118f +03e kernel32.dll WaitForSingleObjectEx
754c1143 +00d kernel32.dll WaitForSingleObject
0049d8e2 +13a MysticRO Patcher 2.0.exe Classes TThread.Synchronize
0049d995 +029 MysticRO Patcher 2.0.exe Classes TThread.Synchronize
00556abd +009 MysticRO Patcher 2.0.exe IdThread 546 +1 TIdThread.Synchronize
0056693b +037 MysticRO Patcher 2.0.exe EventThread 39 +10 TEventThread.Run
005564d8 +0f0 MysticRO Patcher 2.0.exe IdThread 351 +38 TIdThread.Execute
0046474f +02b MysticRO Patcher 2.0.exe madExcept HookedTThreadExecute
0049d0e6 +042 MysticRO Patcher 2.0.exe Classes ThreadProc
00406770 +028 MysticRO Patcher 2.0.exe System 985 +0 ThreadWrapper
00464631 +00d MysticRO Patcher 2.0.exe madExcept CallThreadProcSafe
0046469b +037 MysticRO Patcher 2.0.exe madExcept ThreadExceptFrame
754c33a8 +010 kernel32.dll BaseThreadInitThunk
>> created by main thread ($bf4) at:
005566da +052 MysticRO Patcher 2.0.exe IdThread 418 +20 TIdThread.Create

thread $fac:
77d90136 +0e ntdll.dll NtWaitForMultipleObjects
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $f10:
77d91f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $1b7c:
77d8f8aa +0e ntdll.dll NtWaitForSingleObject
75721497 +92 KERNELBASE.dll WaitForSingleObjectEx
754c118f +3e kernel32.dll WaitForSingleObjectEx
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $1bfc:
77d91f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $1a2c:
77d8fd6a +0e ntdll.dll NtDelayExecution
75723bc2 +5f KERNELBASE.dll SleepEx
75724493 +0a KERNELBASE.dll Sleep
00464631 +0d MysticRO Patcher 2.0.exe madExcept CallThreadProcSafe
0046469b +37 MysticRO Patcher 2.0.exe madExcept ThreadExceptFrame
754c33a8 +10 kernel32.dll BaseThreadInitThunk
>> created by thread $1ca4 at:
75d5da8e +00 ole32.dll

thread $1ca0:
77d8f8aa +0e ntdll.dll NtWaitForSingleObject
75762f7b +5b WS2_32.dll WahReferenceContextByHandle
75766a25 +9c WS2_32.dll select
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $1bc0:
77d8f932 +0e ntdll.dll NtRemoveIoCompletion
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $7f8:
77d91f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
754c33a8 +10 kernel32.dll BaseThreadInitThunk

thread $1f98:
77d91f1f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
754c33a8 +10 kernel32.dll BaseThreadInitThunk

modules:
00400000 MysticRO Patcher 2.0.exe 2.6.1.66 C:\Users\Tomer\Desktop\Games\MysticRO\RO
660a0000 ieframe.dll 9.0.8112.16464 C:\Windows\SysWOW64
678c0000 MSHTML.dll 7.0.6002.18167 C:\Users\Tomer\Desktop\Games\MysticRO\RO
691b0000 netprofm.dll 6.1.7600.16385 C:\Windows\System32
6c590000 msls31.dll 3.10.349.0 C:\Windows\system32
6d4b0000 MLANG.dll 6.1.7600.16385 C:\Windows\system32
6e7e0000 uxtheme.dll 6.1.7600.16385 C:\Windows\system32
6e910000 PROPSYS.dll 7.0.7601.17514 C:\Windows\system32
701a0000 winspool.drv 6.1.7601.17514 C:\Windows\system32
70720000 Wpc.dll 1.0.0.1 C:\Windows\System32
70850000 wevtapi.dll 6.1.7600.16385 C:\Windows\System32
71a70000 SAMLIB.dll 6.1.7600.16385 C:\Windows\system32
71ba0000 nlaapi.dll 6.1.7601.17514 C:\Windows\System32
71bd0000 rtutils.dll 6.1.7601.17514 C:\Windows\system32
71e10000 fwpuclnt.dll 6.1.7601.17514 C:\Windows\System32
71e60000 apphelp.dll 6.1.7601.17514 C:\Windows\system32
71f40000 rasadhlp.dll 6.1.7600.16385 C:\Windows\system32
71f50000 WLIDNSP.DLL 7.250.4225.0 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
71f90000 wship6.dll 6.1.7600.16385 C:\Windows\System32
72200000 comctl32.dll 6.10.7601.17514 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2
72550000 OLEACC.dll 7.0.0.0 C:\Windows\SysWOW64
72f50000 sensapi.dll 6.1.7600.16385 C:\Windows\system32
731d0000 netutils.dll 6.1.7601.17514 C:\Windows\system32
73870000 Secur32.dll 6.1.7601.17856 C:\Windows\system32
73a50000 version.dll 6.1.7600.16385 C:\Windows\system32
73b20000 rasman.dll 6.1.7600.16385 C:\Windows\system32
73b40000 RASAPI32.dll 6.1.7600.16385 C:\Windows\system32
73d30000 wshtcpip.dll 6.1.7600.16385 C:\Windows\System32
73d40000 RpcRtRemote.dll 6.1.7601.17514 C:\Windows\system32
73d50000 rsaenh.dll 6.1.7600.16385 C:\Windows\system32
73d90000 mswsock.dll 6.1.7601.17514 C:\Windows\system32
73df0000 CRYPTSP.dll 6.1.7600.16385 C:\Windows\system32
73e10000 USERENV.dll 6.1.7601.17514 C:\Windows\System32
74a90000 wsock32.dll 6.1.7600.16385 C:\Windows\system32
74be0000 profapi.dll 6.1.7600.16385 C:\Windows\system32
74cf0000 dnsapi.DLL 6.1.7601.17570 C:\Windows\system32
74d40000 WINNSI.DLL 6.1.7600.16385 C:\Windows\system32
74d50000 iphlpapi.DLL 6.1.7601.17514 C:\Windows\system32
751e0000 samcli.dll 6.1.7601.17514 C:\Windows\system32
75250000 olepro32.dll 6.1.7601.17514 C:\Windows\system32
75390000 dwmapi.dll 6.1.7600.16385 C:\Windows\system32
753b0000 msimg32.dll 6.1.7600.16385 C:\Windows\system32
753e0000 npmproxy.dll 6.1.7600.16385 C:\Windows\System32
75440000 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\syswow64
75450000 SspiCli.dll 6.1.7601.17856 C:\Windows\syswow64
754b0000 kernel32.dll 6.1.7601.18015 C:\Windows\syswow64
755c0000 Normaliz.dll 6.1.7600.16385 C:\Windows\syswow64
755d0000 WININET.dll 9.0.8112.16464 C:\Windows\syswow64
75710000 KERNELBASE.dll 6.1.7601.18015 C:\Windows\syswow64
75760000 WS2_32.dll 6.1.7601.17514 C:\Windows\syswow64
757d0000 iertutil.dll 9.0.8112.16464 C:\Windows\syswow64
75990000 ADVAPI32.dll 6.1.7601.17514 C:\Windows\syswow64
75a30000 CLBCatQ.DLL 2001.12.8530.16385 C:\Windows\syswow64
75ad0000 MSCTF.dll 6.1.7600.16385 C:\Windows\syswow64
75c50000 comdlg32.dll 6.1.7601.17514 C:\Windows\syswow64
75cd0000 SHLWAPI.dll 6.1.7601.17514 C:\Windows\syswow64
75d30000 ole32.dll 6.1.7601.17514 C:\Windows\syswow64
75e90000 oleaut32.dll 6.1.7601.17676 C:\Windows\syswow64
75f20000 NSI.dll 6.1.7600.16385 C:\Windows\syswow64
75f30000 USP10.dll 1.626.7601.18009 C:\Windows\syswow64
75fd0000 sechost.dll 6.1.7600.16385 C:\Windows\SysWOW64
75ff0000 RPCRT4.dll 6.1.7601.17514 C:\Windows\syswow64
760e0000 GDI32.dll 6.1.7601.17514 C:\Windows\syswow64
763d0000 shell32.dll 6.1.7601.17859 C:\Windows\syswow64
77020000 PSAPI.DLL 6.1.7600.16385 C:\Windows\syswow64
77030000 urlmon.dll 9.0.8112.16464 C:\Windows\syswow64
77150000 msvcrt.dll 7.0.7601.17744 C:\Windows\syswow64
77200000 IMM32.DLL 6.1.7601.17514 C:\Windows\system32
77290000 USER32.dll 6.1.7601.17514 C:\Windows\syswow64
77d40000 LPK.dll 6.1.7600.16385 C:\Windows\syswow64
77d70000 ntdll.dll 6.1.7601.17725 C:\Windows\SysWOW64

processes:
0000 Idle 0 0 0
0004 System 0 0 0
0154 smss.exe 0 0 0
0204 csrss.exe 0 0 0
0224 wininit.exe 0 0 0
0238 csrss.exe 1 0 0
0268 winlogon.exe 1 0 0
0298 services.exe 0 0 0
02a0 lsass.exe 0 0 0
02ac lsm.exe 0 0 0
0318 svchost.exe 0 0 0
035c svchost.exe 0 0 0
03ac svchost.exe 0 0 0
03e8 svchost.exe 0 0 0
007c svchost.exe 0 0 0
01c4 stacsv64.exe 0 0 0
0454 svchost.exe 0 0 0
04cc svchost.exe 0 0 0
053c WLTRYSVC.EXE 0 0 0
0544 wlanext.exe 0 0 0
0584 BCMWLTRY.EXE 0 0 0
05b8 spoolsv.exe 0 0 0
05d4 svchost.exe 0 0 0
063c conhost.exe 0 0 0
06b8 AESTSr64.exe 0 0 0
06d4 btwdins.exe 0 0 0
0730 LMS.exe 0 0 0
0784 mfevtps.exe 0 0 0
079c myAgtSvc.exe 0 0 0
04c4 myAgtSvc.exe 0 0 0
0848 SftService.exe 0 0 0
086c sftvsa.exe 0 0 0
08cc ExtensionUpdaterService.exe 0 0 0
0908 WLIDSVC.EXE 0 0 0
0920 mcshield.exe 0 0 0
0970 sftlist.exe 0 0 0
0a50 WLIDSVCM.EXE 0 0 0
0a6c CVHSVC.EXE 0 0 0
0b68 mfeann.exe 0 0 0
0b7c conhost.exe 0 0 0
0d88 svchost.exe 0 0 0
0ff0 mscorsvw.exe 0 0 0
0744 mscorsvw.exe 0 0 0
02cc svchost.exe 0 0 0
096c IAStorDataMgrSvc.exe 0 0 0
0e9c UNS.exe 0 0 0
0990 wmpnetwk.exe 0 0 0
0b24 SearchIndexer.exe 0 0 0
00f0 taskhost.exe 1 37 25 normal
0f2c dwm.exe 1 17 2 high
0468 explorer.exe 1 914 540 normal
0248 TOASTER.EXE 1 21 18 normal C:\Program Files (x86)\Dell DataSafe Local Backup
0c34 DSUpd.exe 1 4 1 normal C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate
0afc STSERVICE.EXE 1 60 10 normal C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER
0628 PresentationFontCache.exe 0 0 0
023c hkcmd.exe 1 10 18 normal
04a0 igfxpers.exe 1 9 4 normal
142c quickset.exe 1 29 20 normal
145c WmiPrvSE.exe 0 0 0
1488 SynTPEnh.exe 1 68 37 above normal
14ec WLTRAY.EXE 1 586 223 normal
15c0 wuauclt.exe 1 12 5 normal
1648 SynTPHelper.exe 1 9 3 above normal
16d4 sttray64.exe 1 16 15 normal
1798 OscarEditor.exe 1 1077 286 normal C:\Program Files (x86)\OSCARK3G
17fc FacebookUpdate.exe 1 9 4 normal C:\Users\Tomer\AppData\Local\Facebook\Update
0110 DTLite.exe 1 282 87 normal C:\Program Files (x86)\DAEMON Tools Lite
0ce0 svchost.exe 0 0 0
11f0 BTTray.exe 1 17 18 normal
11f4 IAStorIcon.exe 1 33 14 normal C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
185c RoxioBurnLauncher.exe 1 20 19 normal C:\Program Files (x86)\Roxio\OEM\Roxio Burn
18b0 WebcamDell2.exe 1 16 11 normal C:\Program Files (x86)\Dell Webcam\Dell Webcam Central
1b24 XTray.exe 1 82 37 normal C:\Program Files (x86)\McAfee\Managed VirusScan\DesktopUI
1ba0 jusched.exe 1 12 6 normal C:\Program Files (x86)\Common Files\Java\Java Update
0ab8 dllhost.exe 0 0 0
1160 UpdDlg.exe 1 47 23 normal C:\Program Files (x86)\McAfee\Managed VirusScan\Agent
193c chrome.exe 1 134 59 normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
1f70 chrome.exe 1 13 3 normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
1228 chrome.exe 1 10 1 normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
19c4 chrome.exe 1 9 9 normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
1de8 chrome.exe 1 16 1 below normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
19b0 chrome.exe 1 33 1 normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
1e08 chrome.exe 1 371 1 below normal C:\Users\Tomer\AppData\Local\Google\Chrome\Application
11b4 TrustedInstaller.exe 0 0 0
1f64 taskeng.exe 1 9 3 normal
186c audiodg.exe 0 0 0
1d74 MysticRO Patcher 2.0.exe 1 121 111 normal C:\Users\Tomer\Desktop\Games\MysticRO\RO
1cbc svchost.exe 0 0 0
1e8c mscorsvw.exe 0 0 0

hardware:
+ Batteries
- Microsoft AC Adapter
- Microsoft ACPI-Compliant Control Method Battery
- Microsoft Composite Battery
+ Computer
- ACPI x64-based PC
+ Disk drives
- WDC WD3200BEVT-75A23T0
+ Display adapters
- Intel(R) HD Graphics (DRIVER 8.15.10.2202)
+ DVD/CD-ROM drives
- DTSOFT Virtual CdRom Device
- HL-DT-ST DVD+-RW GT32N
- RYDG X6JGLMJC5 SCSI CdRom Device
+ HUMAN Interface Devices
- HID-compliant consumer control device
- HID-compliant consumer control device
- Microsoft Hardware USB Keyboard
- USB Input Device
- USB Input Device
- USB Input Device
+ IDE ATA/ATAPI controllers
- Intel(R) 5 Series 6 Port SATA AHCI Controller (driver 9.6.4.1002)
+ Imaging devices
- Integrated Webcam
+ Keyboards
- HID Keyboard Device
- HID Keyboard Device
- Standard PS/2 Keyboard
+ Mice and other pointing devices
- HID-compliant mouse
- HID-compliant mouse
- Synaptics PS/2 Port TouchPad (driver 15.0.0.1)
+ Monitors
- Generic PnP Monitor
+ Network adapters
- Broadcom Virtual Wireless Adapter (driver 5.60.48.35)
- DW1501 Wireless-N WLAN Half-Mini Card (driver 5.60.48.35)
- Microsoft Virtual WiFi Miniport Adapter
+ Processors
- Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
- Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
- Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
- Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
+ Sound, video and game controllers
- IDT High Definition Audio CODEC (driver 6.10.0.6289)
- Intel(R) Display Audio (driver 6.12.0.3071)
+ Storage controllers
- AFA8UW3S IDE Controller
+ Storage volume shadow copies
- Generic volume shadow copy
+ System devices
- ACPI Fixed Feature Button
- ACPI Lid
- ACPI Power Button
- ACPI Sleep Button
- ACPI Thermal Zone
- Composite Bus Enumerator
- DAEMON Tools Virtual Bus (driver 5.0.1.282)
- Direct memory access controller
- EXTENDED IO Bus
- File as Volume Driver
- High Definition Audio Controller
- High precision event timer
- Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
- Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
- Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
- Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
- Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
- Intel(R) 82801 PCI Bridge - 2448
- Intel(R) HM57 Express Chipset LPC Interface Controller - 3B0B
- Intel(R) Management Engine Interface (driver 6.0.0.1179)
- Intel(R) processor DRAM Controller - 0044 (driver 9.1.1.1022)
- Intel(R) Turbo Boost Technology Driver (driver 1.2.0.1002)
- Microsoft ACPI-Compliant System
- Microsoft System Management BIOS Driver
- Microsoft Virtual Drive Enumerator Driver
- Microsoft Windows Management Interface for ACPI
- Motherboard resources
- Motherboard resources
- Numeric data processor
- PCI bus
- Plug and Play Software Device Enumerator
- Programmable interrupt controller
- System board
- System board
- System board
- System CMOS/real time clock
- System speaker
- System timer
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Root Bus Enumerator
- Volume Manager
+ Universal Serial Bus controllers
- Generic USB Hub
- Generic USB Hub
- Generic USB Hub
- Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 (driver 9.1.1.1020)
- Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C (driver 9.1.1.1020)
- USB Composite Device
- USB Composite Device
- USB Root Hub
- USB Root Hub

disassembling:
[...]
00618c97 mov eax, [eax]
00618c99 mov dl, 1
00618c9b call -$f9294 ($51fa0c) ; Forms.TApplication.SetMainFormOnTaskBar
00618ca0 232 mov ecx, [$62b99c]
00618ca6 mov eax, [$62bbf8]
00618cab mov eax, [eax]
00618cad mov edx, [$60a540]
00618cb3 call -$fafd0 ($51dce8) ; Forms.TApplication.CreateForm
00618cb8 233 mov eax, [$62bbf8]
00618cbd mov eax, [eax]
00618cbf > call -$fae8c ($51de38) ; Forms.TApplication.Run
00618cc4 235 mov eax, [$632f18]
00618cc9 xor edx, edx
00618ccb mov [$632f18], edx
00618cd1 call -$21389e ($405438) ; System.TObject.Free
00618cd6 mov eax, [$62bbcc]
00618cdb mov eax, [eax]
00618cdd mov edx, [$62bbcc]
00618ce3 xor ecx, ecx
00618ce5 mov [edx], ecx
00618ce7 call -$2138b4 ($405438) ; System.TObject.Free
[...]



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