I can't get into my Hotmail email account! [AKA Outlook email]
It says i'm putting in the wrong password, so i get a code sent to my Yahoo email account. I put the code in, it accepts it. Then it ASKS me to choose a new password, but EVERY time i put in a password & press "NEXT" it says i've TYPED in my old password. 😮
the same thing happens on my computer & my mobile.
I don't know what to do or who to contact about this.Just choose another password. And if you want to have your old one, you can change it once again when you log in. There is an oddity about MICROSOFT email accounts that used to be true --- maybe still is --- and that is a password can be too long. I forget what sort of popup that produces when it is too long, but I thought I'd make a note here about that.

Now another bit of thinking is if you might be accidently re-using an old password and forgot that you used it once before. I think these companies seem to store old passwords for like forever. But, again, my memory on some of this is suspect, because I am an old fart that isn't doing so great in that bit of mental ability.