Hi,

Recently, i have installed a software called merak mailserver on to my laptop that 's running windows XP PRO. Note, this is a 30 day trial version.

What's happening is that when i downloaded it for the first time, i was making a mistake that there was something i needed to tweak to make the software to work. Anyway, i missed that.

So now i'd like to uninstall the software completely but it said that there are some files i need to remove manually. That's fine.

Then, i went to ms-dos to remove the program "merak" from the program files.

in ms-dos, i typed in c:\program files\merak\del *, it sais that

c:\program files\merak\regex.dll
Access is denied
c:\program files\merak\config.exe
Access is denied
c:\program files\merak\libeay32.dll
Access is denied
c:\program files\merak\libss132.dll
Access is denied

I was wondering if there is any other way APART from reformatting the whole hard-drive.

I were to go to the registry to have them removed, what are the precautions i should take?

Any easy way out?

Thank you very much in advanceSign in as administrator if you don't already.

Go to the file/s in question and right CLICK on each in turn.
Then properties. Then the security tab.
Make sure your account name in the list at the top has Full control admin rights, if not add your account and then click in the top box 'Full Control' to GIVE yourself that right.

Then click on Advanced and then the owner tab. Highlight your name in the list at the bottom and click apply. You have now taken ownership of that file and should be able to delete it.  

Do the same with all of the others.
Hi, Thank you for your reply.

I tried to do as you said. However, i couldn't find the security tab under properties. Yes, i log in as a computer administrator and all i can see is the general tab. Am i missing anything?

Thank you in advanceAssoc:

The security tab is only available in Windows XP Professional, and then only if you disable Simple File Sharing.  To do this in Windows XP Pro, open up the folder options applet of the control panel, click the view tab, remove the checkmark from the last checkbox, and click OK.

You may be receiving the error because the DLL files are in use.  TRY booting to Safe Mode as the Administrator, then use windows explorer to browse to the folder and delete the Dynamic Link Library files.  Make sure you uncheck the options to hide hidden and system files in the Folder Options  dialog box before you attempt to find and delete the DLL files you mentioned.

Doc