Solve : How to get rid of Spyware Programs?

1.	Solve : How to get rid of Spyware Programs?
Answer» We loaded 2 programs into our PC, SPYSPOTTER and DEFENDER PRO ANTISPY to eliminate pop-ups and spyware stuff. Anyways, when we ran the programs, we have to purchase them before it will eliminate the spyware. I tried to delete the programs, it SAYS that there is no INSTALL.LOG file. What can I use to get rid of these?detel.....Well.......the first thing I would do ..is have a look in the control panel.....add/remove programs and see if they are listed there .......if they are , I would reboot into safe mode ........then make sure that they are shut down ........then go to control panel and hilite them one at a time and click on remove .........If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and LOCATE the folders CONTAINING the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one. Then go into the registry and use the search feature and remove any entries relating to either of those apps......... A word of caution ....BACK up the registry before making any changes in the registry ...... BTW , which o?s are you using ? dl65 Go download Microsoft anti-spyware its great and will clear your pc up. http://www.microsoft.com/athome/security/spyware/software/default.mspx only if you are on XP though R0SSThanks ROSS but I am trying to get rid of the spyware programs that I have in my PC. dl65, My OS is a WinXP Pro Quote We loaded 2 programs into our PC, SPYSPOTTER and DEFENDER PRO ANTISPY to eliminate pop-ups and spyware stuff. Anyways, when we ran the programs, we have to purchase them before it will eliminate the spyware. I tried to delete the programs, it says that there is no INSTALL.LOG file. What can I use to get rid of these? First off realize that any time you download this kind of stuff off the net this is a possibility. Learn from your experience. Besides the icons in the startup menu, can you find the programs in Control Panel/Add and Remove Programs?Thanks GX1_Man for the input but when I tried to uninstall the programs I get a box that pops up saying that there is no INSTALL.LOG file. I get this if I try to use the Uninstall that came with the program or if I go to Control Panel/Add and Remove Programs? Any suggestion? Quote First off realize that any time you download this kind of stuff off the net this is a possibility. Unfortunately true. If you're using Windows XP, run System Restore to roll back your system to a time before you downloaded these programs.detel...... Quote If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and locate the folders containing the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one. Then go into the registry and use the search feature and remove any entries relating to either of those apps......... A word of caution ....back up the registry before making any changes in the registry ...... Did you try this solution ? It will work. dl65 detel When you get this lined out and you are wanting to download some legit spyware protection, Spybot and Adaware seem to be popular and its freeware to boot. They are what I use. You can get them from www.filehippo.com or www.spychecker.com And like R0SS mentioned the Microsoft Anti Spyware will work on your XP Pro. Quote detel.....Well.......the first thing I would do ..is have a look in the control panel.....add/remove programs and see if they are listed there .......if they are , I would reboot into safe mode ........then make sure that they are shut down ........then go to control panel and hilite them one at a time and click on remove .........If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and locate the folders containing the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one. Then go into the registry and use the search feature and remove any entries relating to either of those apps......... A word of caution ....back up the registry before making any changes in the registry ...... BTW , which o?s are you using ? dl65 dl65, this question may be better suited for another thread - I don't want to be accused of hijacking this one. How do you know what to type in as a search of the registry, to ensure you're removing just the entries relating to the program in question? And if you delete the folders under program files, would a registry cleaner effectively remove the registry entries that are left behind? Quote dl65, this question may be better suited for another thread - I don't want to be accused of hijacking this one. How do you know what to type in as a search of the registry, to ensure you're removing just the entries relating to the program in question? And if you delete the folders under program files, would a registry cleaner effectively remove the registry entries that are left behind? He is trying to remove ( uninstall ) 2 apps ....one called Spymaster and the other called Defender Pro Antispy. So he would enter Spymaster in the find what box in registry editor ........then click find next....... he will be taken to a entry refering to the app .......hit delete and its removed ...then keep REPEATING the search until there are no more entries found.....( there will probably be quite a few to remove ) ...then do the Defender Pro ..... A registry cleaner may get those entries , however I wouldn't count on it . dl65 Detel, do a Google search for "nail.exe", by fixing your autoexec.nt problem you may well have enabled the virus to activate. (No, I'm not going crazy, this thread is tied in with detel's other one) dl65 - This is some great stuff that I am getting from all of you. Before I delete items in the registry, how do I go about backing it up?

Answer»

We loaded 2 programs into our PC, SPYSPOTTER and DEFENDER PRO ANTISPY to eliminate pop-ups and spyware stuff. Anyways, when we ran the programs, we have to purchase them before it will eliminate the spyware. I tried to delete the programs, it SAYS that there is no INSTALL.LOG file.

What can I use to get rid of these?detel.....Well.......the first thing I would do ..is have a look in the control panel.....add/remove programs and see if they are listed there .......if they are , I would reboot into safe mode ........then make sure that they are shut down ........then go to control panel and hilite them one at a time and click on remove .........If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and LOCATE the folders CONTAINING the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one.
Then go into the registry and use the search feature and remove any entries relating to either of those apps.........
A word of caution ....BACK up the registry before making any changes in the registry ......
BTW , which o?s are you using ?

dl65 Go download Microsoft anti-spyware

its great and will clear your pc up.

http://www.microsoft.com/athome/security/spyware/software/default.mspx

only if you are on XP though

R0SSThanks ROSS but I am trying to get rid of the spyware programs that I have in my PC.

dl65, My OS is a WinXP Pro Quote

We loaded 2 programs into our PC, SPYSPOTTER and DEFENDER PRO ANTISPY to eliminate pop-ups and spyware stuff. Anyways, when we ran the programs, we have to purchase them before it will eliminate the spyware. I tried to delete the programs, it says that there is no INSTALL.LOG file.

What can I use to get rid of these?

First off realize that any time you download this kind of stuff off the net this is a possibility. Learn from your experience.

Besides the icons in the startup menu, can you find the programs in Control Panel/Add and Remove Programs?Thanks GX1_Man for the input but when I tried to uninstall the programs I get a box that pops up saying that there is no INSTALL.LOG file. I get this if I try to use the Uninstall that came with the program or if I go to Control Panel/Add and Remove Programs?
Any suggestion?
Quote

First off realize that any time you download this kind of stuff off the net this is a possibility.

Unfortunately true. If you're using Windows XP, run System Restore to roll back your system to a time before you downloaded these programs.detel......
Quote

If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and locate the folders containing the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one.
Then go into the registry and use the search feature and remove any entries relating to either of those apps.........
A word of caution ....back up the registry before making any changes in the registry ......

Did you try this solution ? It will work.

dl65 detel

When you get this lined out and you are wanting to download some legit spyware protection, Spybot and Adaware seem to be popular and its freeware to boot.

They are what I use.

You can get them from www.filehippo.com or www.spychecker.com

And like R0SS mentioned the Microsoft Anti Spyware will work on your XP Pro. Quote

detel.....Well.......the first thing I would do ..is have a look in the control panel.....add/remove programs and see if they are listed there .......if they are , I would reboot into safe mode ........then make sure that they are shut down ........then go to control panel and hilite them one at a time and click on remove .........If for some reason they will not remove , exit the control panel and go to My Computer ....C: drive .......programs folder open it and locate the folders containing the apps you want gone . See if you can delete the folder containing that app only ......then do the same with the other one.
Then go into the registry and use the search feature and remove any entries relating to either of those apps.........
A word of caution ....back up the registry before making any changes in the registry ......
BTW , which o?s are you using ?

dl65

dl65, this question may be better suited for another thread - I don't want to be accused of hijacking this one. How do you know what to type in as a search of the registry, to ensure you're removing just the entries relating to the program in question? And if you delete the folders under program files, would a registry cleaner effectively remove the registry entries that are left behind?
Quote

dl65, this question may be better suited for another thread - I don't want to be accused of hijacking this one. How do you know what to type in as a search of the registry, to ensure you're removing just the entries relating to the program in question? And if you delete the folders under program files, would a registry cleaner effectively remove the registry entries that are left behind?

He is trying to remove ( uninstall ) 2 apps ....one called Spymaster and the other called Defender Pro Antispy.
So he would enter Spymaster in the find what box in registry editor ........then click find next....... he will be taken to a entry refering to the app .......hit delete and its removed ...then keep REPEATING the search until there are no more entries found.....( there will probably be quite a few to remove ) ...then do the Defender Pro .....

A registry cleaner may get those entries , however I wouldn't count on it .

dl65 Detel, do a Google search for "nail.exe", by fixing your autoexec.nt problem you may well have enabled the virus to activate.

(No, I'm not going crazy, this thread is tied in with detel's other one) dl65 - This is some great stuff that I am getting from all of you. Before I delete items in the registry, how do I go about backing it up?

Solve : How to get rid of Spyware Programs?

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