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Answer» Hi - I am running Vista Home Basic 32 bit. When I TURN on my computer it goes through the usual procedure until it gets to the panel where the home page is supposed to appear. At this point the panel that is showing has the 2 top lines but the bottom part where the home page is supposed to be, that is blank. I can STILL see my pointer and I can still move it. If I double click on the home icon the home page comes up. This just recently started. I have not done anything unusual. I have ran SuperSpyware and Malwarebyte but it had no effect. Any suggestions for a fix? Thanks Bob Home page (internet) or desktop?Allan - Thanks for the REPLY. This occurs on the desk top before I get on the internet. After I click on the home page icon and the home page then the problem does not happen until the next time cut the power off and then restore the power and turn the computer on. I hope I am saying everthing clear enough. Thanks BobUnfortunately no, I do not understand what you are talking about. Please define what you mean by home page and describe EXACTLY what happens. Just to clarify, a home page is what opens when you open your browser. Also, what led up to this (what is different since the last time there were no problems - new hw, sw, virus, error, etc)?Allan - I am not too swift. When I turn the power on (in the morning) I then turn the computer on, The computer automatically goes through a process and brings up my background picture. Then it brings up a panel which has the title bar and the menu bar. On the menu bar is the Home icon. The rest of the panel is blank. It will stay blank until I click on the Home icon. Then the rest of the panel fills in with things like mail, news, stock market, adds, etc. This used to fill in automatically. I can not think of anything I have done to cause this problem. This has only recently started and I am sure the best way to solve it is to do a restore but I am wondering what caused it and an easy way to fix it. Does that explain BETTER? Thanks Bob You're saying that your desktop, taskbar and notification area do not finish loading until you click on what you refer to as your "home icon" . I'd love to know what that "home icon" is - what exactly is the Home Icon?. And no, there is no way for us to know what caused this with the information you (haven't) provided.
You said you scanned with Super AntiSpyware and MalwareBytes. What about your anti virus utility? Did you do a full scan with that?
I can also walk you through a clean boot and we can see what happens, but I'd first like the answers to the above TWO questions.Allan - In the Menu bar there is a house and the word Home. That is what I call the home icon. When I am doing anything on the computer (such as checking mail) and I want to go back to my home page all I do is click on this icon. It is an icon isn't it? I have not ran an avast anti virus scan. Any other suggestions? BobOkay, that icon should be in IE. Either I'm confused or I'm confusing you, so I'm going to back out and perhaps someone else will know what you're talking about. Sorry Bob, I just don't want to confuse the issue any further.Allan - You are right of course . When I turn my computer on I get a background picture. Down at the bottom is the IE icon which I click on. This brings up a panel (I guess it is called a panel) which has the title bar and the menu bar. The rest I have described. Never the less I will just do a restore back for a week or so and I am sure that will solve the problem. As I said before I was just hoping for a better way. Thanks for your time. Bob
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