Whenever I startup my notebook, an error message occurs and it says "An internal error has occured. We suggest that you re-install the application". There is NEITHER information on where the error is from, nor when it has occured. I have tried to use System Restore to restore the settings back to an earlier date, unfortunately, no restore point is available. Would ANYONE please give me some suggestions or advices to get rid of this error message? Thanks!Hello, and welcome to the CH forums.
In order to help you we will need some more information.
When did this start, and what happened before it STARTED?
What make/model of notebook is it?
What OS and service pack?
What protection do you have?
Can you take a screenshot of this error message and attach it to a post?I have a 4-month old DELL Inspiron 6400 with Windows XP, SP2. I am currently using Norton Internet Security 2006. 2 months ago, my WiFi stopped working and I've called Dell helpline to reslove the problem. After trying what was suggested, nothing helped. Eventually, the service personnel remote accessed my notebook to reactivate my WiFi again. About 2 weeks later, the error message started to appear.
I am not sure if the fixing of my WiFi or the authorisation of the remote access by Dell has caused the error to occur, since these are the 2 events that occurred prior to the error. I have not installed or uninstalled and programme during this period of time.
Unfortunately, I am not able to attach the screenshot. I'm not sure why too, as I've tried to attach the screenshot twice already, but the message seems to be unable to get itself posted on the forum with the attachment.
Thanks for replying.
Start>Run>Msconfig
Go to the startup tab and untick the suspects then reboot.
A little trial & error may help you find the program.
Don't forget to reboot between changes.Thanks alot, the SOLUTION works!!!